Blue Ridge Family Physicians PLLC

★★☆☆☆
  • 2605 Blue Ridge Rd 300

    Raleigh, NC 27607

    Map & Directions
  • 919-787-3448

About Blue Ridge Family Physicians PLLC

Hours
Hours Mon - Fri: 8:00am - 5:00pm Sat: 8:30am-11:30am (acute vists) Closed (lunch) 12:30pm-1:30pm

Health & Medical

Health & Medical
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I have been a patient at Blue Ridge Family Physicians for over 20 years. In hindsight Im not sure why I have stayed there this long. The customer service lacked in professionalism and there is an extremely high turnover rate among the

3
★★★★★

I have been a patient at Blue Ridge Family Physicians for over 20 years. In hindsight Im not sure why I have stayed there this long. The customer service lacked in professionalism and there is an extremely high turnover rate among the

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if you call to make an appointment,you can easily be on hold20-30 minutes. Dont know if I have ever seen an actual doctor. Went to one PA,who was super rude and rolled her eyes at me when I asked for a refill on my meds. I thought I waould give it one more try. I said I wanted a nice PA this time,and I got one-Vanessa Cox. She listens to me and truely cares. I have to remind her sometimes about my giving me enough refills and quantity.

1
★★☆☆☆

if you call to make an appointment,you can easily be on hold20-30 minutes. Dont know if I have ever seen an actual doctor. Went to one PA,who was super rude and rolled her eyes at me when I asked for a refill on my meds. I thought I waould give it one more try. I said I wanted a nice PA this time,and I got one-Vanessa Cox. She listens to me and truely cares. I have to remind her sometimes about my giving me enough refills and quantity.

Pros: PA vanessa cox,making payments online,parking

Cons: waiting on the phone,getting someone to return a call,getting a hold of a nurse

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I have had nothing but wonderful experiences with the doctors, only to be mortified by the care of the office staff. I have to get labs done frequently. I have always had to call THEM for the results after going weeks without hearing from them, and leave countless messages before I can have my calls returned after a couple of days. If your health is important to you, do not go there becauses it is obviously not important to them.

0
★☆☆☆☆

I have had nothing but wonderful experiences with the doctors, only to be mortified by the care of the office staff. I have to get labs done frequently. I have always had to call THEM for the results after going weeks without hearing from them, and leave countless messages before I can have my calls returned after a couple of days. If your health is important to you, do not go there becauses it is obviously not important to them.

Pros: Nice doctors, plenty of parking, nice people in the lab

Cons: Horrible response time, snippy office staff

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This is the worst ""Doctor's"" office I have visited. Very rude front desk, It looks like a training ground for PAs, have not seen a doctor in the 3 years I have been going there. I fired them today, and finding a new doctor. I called the nurse line which tells you to wait for 24-48 hours for a response. Isn't that crazy? Yes, I will just wait until the flu my 2 kids have is passed on to me, rather than my doctor perscribing me Tamiflu. Which in this case has now happened twice. Accent Urgent Care down the street can see you faster, are nicer, just as expensive and at least you see a doctor!!!! The 48 hour line is true, they call you 48 hours after you leave a message. Insanity!!!!! There are too many doctors out there to deal with that.

0
★☆☆☆☆

This is the worst ""Doctor's"" office I have visited. Very rude front desk, It looks like a training ground for PAs, have not seen a doctor in the 3 years I have been going there. I fired them today, and finding a new doctor. I called the nurse line which tells you to wait for 24-48 hours for a response. Isn't that crazy? Yes, I will just wait until the flu my 2 kids have is passed on to me, rather than my doctor perscribing me Tamiflu. Which in this case has now happened twice. Accent Urgent Care down the street can see you faster, are nicer, just as expensive and at least you see a doctor!!!! The 48 hour line is true, they call you 48 hours after you leave a message. Insanity!!!!! There are too many doctors out there to deal with that.

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I started going to this practice because it was close to work. Hmmm...I should have driven a little farther. I went in with chronic stomach pains. Each time I saw a PA, and all she wanted to do was give me pain meds. After spending a ridiculous amount of money on meds and tests that I didn't need, I ended up in the hospital, with Gallstones! A simple ultrasound done in the ER showed that......I went there a year, and they couldn't find that!!!!!! I would not recommend this practice to my worst enemy! It's never a good thing when your doctor says the word ""explode"".!!!!

0
★☆☆☆☆

I started going to this practice because it was close to work. Hmmm...I should have driven a little farther. I went in with chronic stomach pains. Each time I saw a PA, and all she wanted to do was give me pain meds. After spending a ridiculous amount of money on meds and tests that I didn't need, I ended up in the hospital, with Gallstones! A simple ultrasound done in the ER showed that......I went there a year, and they couldn't find that!!!!!! I would not recommend this practice to my worst enemy! It's never a good thing when your doctor says the word ""explode"".!!!!

Pros: none at all

Cons: all they want to do is prescribe you to death, never can get a dr. and the PA was extrememly rude!

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First off, where are all the freakin' doctors?? I have been a patient there for a year, and have been to the office several times, because I have a chronic condition. Not ONCE have I seen a doctor there--for every appointment, I've been seen only by a physician assistant (PA). And the PAs don't know diddly-squat. I would really love to go into detailed examples, but I really don't feel like sharing my medical situation here. But I'm a registered nurse, and I know about 100 times more than the PAs here know.\r\n\r\nOne example I will share: I went into the office over a month ago and had a urine culture done...they called me TODAY to tell me that bacteria grew and I need to go on antibiotics! HELLO! It's been over a month! I could have developed a kidney infection by now. Except that I happen to know that the bacteria she mentioned is -- let's just say -- normal for a girl. (Any well-read female will know what I'm talking about.) When I asked her about that, and expressed hesitation about going on the antibiotic, she seemed confused as to what I was talking about, and also said ""well, we can't MAKE you take it."" D*mn right. Thank goodness I know more than they do, because the antibiotic would exacerbate my chronic condition. Idiots.\r\n\r\nI'm switching to a new practice this week -- and will be seeing an actual DOCTOR, finally!\r\n

0
★☆☆☆☆

First off, where are all the freakin' doctors?? I have been a patient there for a year, and have been to the office several times, because I have a chronic condition. Not ONCE have I seen a doctor there--for every appointment, I've been seen only by a physician assistant (PA). And the PAs don't know diddly-squat. I would really love to go into detailed examples, but I really don't feel like sharing my medical situation here. But I'm a registered nurse, and I know about 100 times more than the PAs here know.\r\n\r\nOne example I will share: I went into the office over a month ago and had a urine culture done...they called me TODAY to tell me that bacteria grew and I need to go on antibiotics! HELLO! It's been over a month! I could have developed a kidney infection by now. Except that I happen to know that the bacteria she mentioned is -- let's just say -- normal for a girl. (Any well-read female will know what I'm talking about.) When I asked her about that, and expressed hesitation about going on the antibiotic, she seemed confused as to what I was talking about, and also said ""well, we can't MAKE you take it."" D*mn right. Thank goodness I know more than they do, because the antibiotic would exacerbate my chronic condition. Idiots.\r\n\r\nI'm switching to a new practice this week -- and will be seeing an actual DOCTOR, finally!\r\n

Pros: Nothing

Cons: Only see PAs (never an MD) and the PAs don't know anything

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Beware. Customer service very poor. Don?t bother calling, you?ll end up waiting at least 30 minutes and then have someone hang up on you or give you attitude. The billing department and nurses are completely incompetent. I understand how this practice is still in business.

0
★☆☆☆☆

Beware. Customer service very poor. Don?t bother calling, you?ll end up waiting at least 30 minutes and then have someone hang up on you or give you attitude. The billing department and nurses are completely incompetent. I understand how this practice is still in business.

Pros: location

Cons: service, billing

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Avoid Blue Ridge Family Physicians. It's not the doctors that are the problem there, it's the billing department. They stuck me with charges I didn't know I'd be stuck with and then didn't tell me I owed them money until the next time I made an appointment, one of their employees tried to discuss my private medical records in the middle of the waiting room in front of other patients, and they have somehow decided to turn my account over to a collection agency even though I have been making regular payments to them for months and they just deposited my last payment a week ago.\r\n\r\nA very poorly run business.

0
★☆☆☆☆

Avoid Blue Ridge Family Physicians. It's not the doctors that are the problem there, it's the billing department. They stuck me with charges I didn't know I'd be stuck with and then didn't tell me I owed them money until the next time I made an appointment, one of their employees tried to discuss my private medical records in the middle of the waiting room in front of other patients, and they have somehow decided to turn my account over to a collection agency even though I have been making regular payments to them for months and they just deposited my last payment a week ago.\r\n\r\nA very poorly run business.

Pros: location

Cons: very poor customer service and billing department

 

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