Mt Hood Polaris

★★★★★
  • 27850 SE Hwy 212

    Boring, OR 97009

    Map & Directions
  • 503-663-3544

About Mt Hood Polaris

Hours
Mon 09:00 AM-06:00 PM;Tue 09:00 AM-06:00 PM;Wed 09:00 AM-06:00 PM;Thu 09:00 AM-06:00 PM;Fri 09:00 AM-06:00 PM;Sat 09:00 AM-05:00 PM
4.7619 21
Hi! Sign in to let us know how Mt Hood Polaris was?
Write a Review
.

Bought a new Polaris 550 eps. I had a 450 before and didn't think it would be much different - was I ever wrong. It's Great!

2
★★★★★

Bought a new Polaris 550 eps. I had a 450 before and didn't think it would be much different - was I ever wrong. It's Great!

.

Bought a new Polaris 550 eps. I had a 450 before and didn't think it would be much different - was I ever wrong. It's Great!

5
★★★★★

Bought a new Polaris 550 eps. I had a 450 before and didn't think it would be much different - was I ever wrong. It's Great!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff was great. Very knowledgeable and informative. Thanks for helping me find everything I needed. It's greatly appreciated.

2
★★★★★

The staff was great. Very knowledgeable and informative. Thanks for helping me find everything I needed. It's greatly appreciated.

.

The staff was great. Very knowledgeable and informative. Thanks for helping me find everything I needed. It's greatly appreciated.

5
★★★★★

The staff was great. Very knowledgeable and informative. Thanks for helping me find everything I needed. It's greatly appreciated.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great sales staff, I was treated great and the buying experience was fun. The price on my new Sportsman 850XP was the best around. Thanks.

2
★★★★★

Great sales staff, I was treated great and the buying experience was fun. The price on my new Sportsman 850XP was the best around. Thanks.

.

Great sales staff, I was treated great and the buying experience was fun. The price on my new Sportsman 850XP was the best around. Thanks.

5
★★★★★

Great sales staff, I was treated great and the buying experience was fun. The price on my new Sportsman 850XP was the best around. Thanks.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just want to say thank you for a great experience!! I will positively tell everyone I had great service at your store. I want to give a special thank you to Robin for being so patient with me as I changed my mind a hundred times!

2
★★★★★

I just want to say thank you for a great experience!! I will positively tell everyone I had great service at your store. I want to give a special thank you to Robin for being so patient with me as I changed my mind a hundred times!

.

I just want to say thank you for a great experience!! I will positively tell everyone I had great service at your store. I want to give a special thank you to Robin for being so patient with me as I changed my mind a hundred times!

5
★★★★★

I just want to say thank you for a great experience!! I will positively tell everyone I had great service at your store. I want to give a special thank you to Robin for being so patient with me as I changed my mind a hundred times!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very nice people here. I appreciate the friendly service and the helpful staff.

2
★★★★★

Very nice people here. I appreciate the friendly service and the helpful staff.

.

If I was a bike, I'd definitely want to be serviced here. They know what they are doing, and go the extra mile to make sure everything is done right. They kept me informed throughout the entire process which I really liked. Thanks!

2
★★★★★

If I was a bike, I'd definitely want to be serviced here. They know what they are doing, and go the extra mile to make sure everything is done right. They kept me informed throughout the entire process which I really liked. Thanks!

.

If I was a bike, I'd definitely want to be serviced here. They know what they are doing, and go the extra mile to make sure everything is done right. They kept me informed throughout the entire process which I really liked. Thanks!

5
★★★★★

If I was a bike, I'd definitely want to be serviced here. They know what they are doing, and go the extra mile to make sure everything is done right. They kept me informed throughout the entire process which I really liked. Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

These guys are great and definitely know what they are doing. My friend has used them several times, and recommended me to come here. I was very happy with everything. From the service to the cost, everything was awesome! Thanks.

2
★★★★★

These guys are great and definitely know what they are doing. My friend has used them several times, and recommended me to come here. I was very happy with everything. From the service to the cost, everything was awesome! Thanks.

.

These guys are great and definitely know what they are doing. My friend has used them several times, and recommended me to come here. I was very happy with everything. From the service to the cost, everything was awesome! Thanks.

5
★★★★★

These guys are great and definitely know what they are doing. My friend has used them several times, and recommended me to come here. I was very happy with everything. From the service to the cost, everything was awesome! Thanks.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just happened to stop in and ended up buying a new Outlaw 525 S. The whole experience was great. Your sales and finance departments were great. Your parts department was outstanding. It is very refreshing to work with a dealership that genuinely cares about their customers and lives up to their promises. Unfortunately these dealers are few and far between. Even though I live 130 miles away, I will continue to do business with you and highly recommend you to my family and friends. Thanks again.

5
★★★★★

I just happened to stop in and ended up buying a new Outlaw 525 S. The whole experience was great. Your sales and finance departments were great. Your parts department was outstanding. It is very refreshing to work with a dealership that genuinely cares about their customers and lives up to their promises. Unfortunately these dealers are few and far between. Even though I live 130 miles away, I will continue to do business with you and highly recommend you to my family and friends. Thanks again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just happened to stop in and ended up buying a new Outlaw 525 S. The whole experience was great. Your sales and finance departments were great. Your parts department was outstanding. It is very refreshing to work with a dealership that genuinely cares about their customers and lives up to their promises. Unfortunately these dealers are few and far between. Even though I live 130 miles away, I will continue to do business with you and highly recommend you to my family and friends. Thanks again.

2
★★★★★

I just happened to stop in and ended up buying a new Outlaw 525 S. The whole experience was great. Your sales and finance departments were great. Your parts department was outstanding. It is very refreshing to work with a dealership that genuinely cares about their customers and lives up to their promises. Unfortunately these dealers are few and far between. Even though I live 130 miles away, I will continue to do business with you and highly recommend you to my family and friends. Thanks again.

.

Great place to do bussines! I bought a Polaris ATV from them and they were great to deal with. The sales staff is very knowlegable and helpful. I shopped around alot and they had the best price. The whole buying process was a positive experiance. They just treat you like family. I will buy my wife a new ATV from them in the near future.

5
★★★★★

Great place to do bussines! I bought a Polaris ATV from them and they were great to deal with. The sales staff is very knowlegable and helpful. I shopped around alot and they had the best price. The whole buying process was a positive experiance. They just treat you like family. I will buy my wife a new ATV from them in the near future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Melissa Feroglia called talk radio host Tom Martino in November 2004 to complain on his consumer-advice show. Feroglia had purchased a jet ski in Boring, Oregon at John and Susan Gardner's Mount Hood Polaris. Feroglia was not happy and Martino fanned the flames. Unfortunately for the Gardners, Martino's show was nationally syndicated and they were burned.\r
\r
Feroglia told Martino that her jet ski had broken down again and again. According to Feroglia, John Gardner had first promised to refund her money, but had then said that her ski jet was fixed and there would be no refund. Feroglia concluded her woes by telling Martino that at that point the weather was too cold. She would have to wait until spring to try out her jet ski.\r
\r
Martino, in the flip and annoying way of many talk show hosts who could not be bothered with the facts, then told Feroglia that Gardner was lying to her. Martino and Martino's producer continued the saga by telling us of a cycle we are all far too familiar with: Calling the shop, being told to contact the manufacturer, contacting the manufacturer, and being told to call the shop again. We don't know if their tale was true or not.\r
\r
We do know that Martino said, ""Polaris s***ks."" The situation further spiraled out of control as Martino encouraged his listeners to contact Mount Hood Polaris and the manufacturer and tell them that they would never again buy any Polaris products.\r
\r
John and Susan Gardner sued after their phone lines were flooded and they were threatened. The Gardner's suit stated that people driving by the store for several weeks shouted insults and the store lost approximately $600,000 in business. A judge dismissed their suit and in April a federal appeals court upheld the dismissal. According to the federal appeals court, this was basically not slander because reasonable talk show listeners do not expect facts on talk shows like Martino's, just opinions. Without facts, there cannot be slander.\r

0
★☆☆☆☆

Melissa Feroglia called talk radio host Tom Martino in November 2004 to complain on his consumer-advice show. Feroglia had purchased a jet ski in Boring, Oregon at John and Susan Gardner's Mount Hood Polaris. Feroglia was not happy and Martino fanned the flames. Unfortunately for the Gardners, Martino's show was nationally syndicated and they were burned.\r
\r
Feroglia told Martino that her jet ski had broken down again and again. According to Feroglia, John Gardner had first promised to refund her money, but had then said that her ski jet was fixed and there would be no refund. Feroglia concluded her woes by telling Martino that at that point the weather was too cold. She would have to wait until spring to try out her jet ski.\r
\r
Martino, in the flip and annoying way of many talk show hosts who could not be bothered with the facts, then told Feroglia that Gardner was lying to her. Martino and Martino's producer continued the saga by telling us of a cycle we are all far too familiar with: Calling the shop, being told to contact the manufacturer, contacting the manufacturer, and being told to call the shop again. We don't know if their tale was true or not.\r
\r
We do know that Martino said, ""Polaris s***ks."" The situation further spiraled out of control as Martino encouraged his listeners to contact Mount Hood Polaris and the manufacturer and tell them that they would never again buy any Polaris products.\r
\r
John and Susan Gardner sued after their phone lines were flooded and they were threatened. The Gardner's suit stated that people driving by the store for several weeks shouted insults and the store lost approximately $600,000 in business. A judge dismissed their suit and in April a federal appeals court upheld the dismissal. According to the federal appeals court, this was basically not slander because reasonable talk show listeners do not expect facts on talk shows like Martino's, just opinions. Without facts, there cannot be slander.\r

Cons: Get sued

.

I went to buy a new quad. They told me the price and told me about the one i wanted. Then said lte me know if you want to buy it. When I made up my mind I went and filled out the credit app.One hour later I was driving away. these folks are great and the prices are the best around.

5
★★★★★

I went to buy a new quad. They told me the price and told me about the one i wanted. Then said lte me know if you want to buy it. When I made up my mind I went and filled out the credit app.One hour later I was driving away. these folks are great and the prices are the best around.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Recently I had the misfortune of hitting a very large pothole while riding my Victory 8-ball. Both wheels were bent, the shock assembly was totaled and the rear end was froze up after trying to get it out of the middle of the road. I knew my only option was a Victory dealer for repair. I had dealt with both local shops (Portland area) for misc. parts but never service issues. I decided on Mt. Hood Polaris in Boring because they had been in business the longest. Not to say the service at the other shop would have been any less, but in the end I know I made the right decision. Throughout this ordeal (and it was an ordeal) Brett Sowa working the service desk dealt with the insurance people on my behalf and took care of every issue as it came up. Beyond the initial damage assesment two supplemental insurance claims were submitted and approved. I think the customer focus and commitment was very evident. I have dealt with other MC shops for service on my other bike (KLR) and come away less than satisfied. These folks did a great job fixing my bike and put to rest any doubts I may have initially had on which shop to pick. My only regret is that I didn't buy my Victory from them to start with. I definitely will next time.

2
★★★★★

Recently I had the misfortune of hitting a very large pothole while riding my Victory 8-ball. Both wheels were bent, the shock assembly was totaled and the rear end was froze up after trying to get it out of the middle of the road. I knew my only option was a Victory dealer for repair. I had dealt with both local shops (Portland area) for misc. parts but never service issues. I decided on Mt. Hood Polaris in Boring because they had been in business the longest. Not to say the service at the other shop would have been any less, but in the end I know I made the right decision. Throughout this ordeal (and it was an ordeal) Brett Sowa working the service desk dealt with the insurance people on my behalf and took care of every issue as it came up. Beyond the initial damage assesment two supplemental insurance claims were submitted and approved. I think the customer focus and commitment was very evident. I have dealt with other MC shops for service on my other bike (KLR) and come away less than satisfied. These folks did a great job fixing my bike and put to rest any doubts I may have initially had on which shop to pick. My only regret is that I didn't buy my Victory from them to start with. I definitely will next time.

.

We have bought three units from this family run buisness, we have had stellar service and have rode machines with these folks.. They will give you the shirt off your back kind of family! Thats saying alot in this world today! Not to mention they all ride also! Keep up the good work and thanks to a fun filled year of riding!

2
★★★★★

We have bought three units from this family run buisness, we have had stellar service and have rode machines with these folks.. They will give you the shirt off your back kind of family! Thats saying alot in this world today! Not to mention they all ride also! Keep up the good work and thanks to a fun filled year of riding!

.

Great family run buisness! Had great experience and sale of my new victory and ATV. I would for sure reccomend. Dont always believe the bad stuff you hear..I gave them a chance and they proved themselves to be stellar....

4
★★★★☆

Great family run buisness! Had great experience and sale of my new victory and ATV. I would for sure reccomend. Dont always believe the bad stuff you hear..I gave them a chance and they proved themselves to be stellar....

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Mt Hood Polaris, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review