Jack Ward & Sons Plumbing Co

★★★★☆
  • 809 Meridian St

    Nashville, TN 37207

    Map & Directions
  • 615-227-2811

Home & Garden

Home & Garden
More choices in Nashville:
Resultset_next

True Value- Local PPC

209 E Shepherd St Nashville, AR

Resultset_next

Linville True Value Builders Supply

209 E Shepherd St Nashville, AR

3.6667 3
Hi! Sign in to let us know how Jack Ward & Sons Plumbing Co was?
Write a Review
.

Plumbers need more training. They do not give enough information to customers. I do not know anything about plumbing and the plumbers did not explain the parts that we need well. Because of this, our garage flooded due to our water heater that one of their plumbers installed because of a part that was missing. The plumber failed to tell us about this part that we needed.\nOn top of this, we called to talk about this problem and i was talked down to by the ""secretary"" that picked up the phone. She continued to argue with me and that I was wrong about everything. I was sick of arguing with her and wanted the owner to call me so we could resolve this issue about the plumber failing to tell us about this part that we needed. A week later, the owner himself, Mr. Thomas Ward, calls back and also talks down to me. He used words that you should not use to customers and raised his voice at me. He also told me to get a new plumber. This is unacceptable to treat customers this way. I am more upset about the customer service than I am with the actual problem with the part. I will never use this company again and will never recommend this company to others.

0
★☆☆☆☆

Plumbers need more training. They do not give enough information to customers. I do not know anything about plumbing and the plumbers did not explain the parts that we need well. Because of this, our garage flooded due to our water heater that one of their plumbers installed because of a part that was missing. The plumber failed to tell us about this part that we needed.\nOn top of this, we called to talk about this problem and i was talked down to by the ""secretary"" that picked up the phone. She continued to argue with me and that I was wrong about everything. I was sick of arguing with her and wanted the owner to call me so we could resolve this issue about the plumber failing to tell us about this part that we needed. A week later, the owner himself, Mr. Thomas Ward, calls back and also talks down to me. He used words that you should not use to customers and raised his voice at me. He also told me to get a new plumber. This is unacceptable to treat customers this way. I am more upset about the customer service than I am with the actual problem with the part. I will never use this company again and will never recommend this company to others.

.

Insider pages should not post untruthful information. His landlord disputed this guys coments because he knows he is a deadbeat. Our company has been in business for 64 years and this type of thing does not happen here. He got mad because we would not do his plumbing without his landlord ok. I want this removed from insider pages.

5
★★★★★

Insider pages should not post untruthful information. His landlord disputed this guys coments because he knows he is a deadbeat. Our company has been in business for 64 years and this type of thing does not happen here. He got mad because we would not do his plumbing without his landlord ok. I want this removed from insider pages.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

As a landlord who has spent thousands of dollars over the years with these guys, I give them my best. They have always been extremely responsive, courteous and fair. \r\n\r\nAnother review of this comapny and one of it's employees was negative but came thru one of my tenants who owes me many months of back rent. The guy is a deadbeat, not credible and I apologize to the staff at Jack Ward for any negative impact it might have caused. \r\n\r\nAfter owning rental property in East Nashville for over 20 years, they are still who I will depend on for my home as well as my rentals.

2
★★★★★

As a landlord who has spent thousands of dollars over the years with these guys, I give them my best. They have always been extremely responsive, courteous and fair. \r\n\r\nAnother review of this comapny and one of it's employees was negative but came thru one of my tenants who owes me many months of back rent. The guy is a deadbeat, not credible and I apologize to the staff at Jack Ward for any negative impact it might have caused. \r\n\r\nAfter owning rental property in East Nashville for over 20 years, they are still who I will depend on for my home as well as my rentals.

Wait, you're the expert.

If you've been to or used Jack Ward & Sons Plumbing Co, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review