Schneider Tv & Video Svc

★★★☆☆
  • 10423 Trenton Ave

    St Louis, MO 63132

    Cross street: Located on the Corner of Ashby & Trenton

    Map & Directions
  • 314-428-4800

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Last time Schneider was out my iPod dock was damaged when the tech set my tv down on the iPod that was docked in the cradle and now it no longer works. I had the repairman return to look at it he said they didn't do it, argued with my fiancee who saw him place the TV on the iPod (my room mate also saw it), and left. I called Schneider to address the issue they said that if I brought it to them they would see if they could fix it. I do not feel that I should have to deliver the dock clear across town to have this resolved. The dock worked just fine before the tech was out, now it doesn't. It should either be repaired or replaced. I filed a BBB Complaint over this issue as well as it still hasn't been resolved and the dock is still broken.

0
★☆☆☆☆

Last time Schneider was out my iPod dock was damaged when the tech set my tv down on the iPod that was docked in the cradle and now it no longer works. I had the repairman return to look at it he said they didn't do it, argued with my fiancee who saw him place the TV on the iPod (my room mate also saw it), and left. I called Schneider to address the issue they said that if I brought it to them they would see if they could fix it. I do not feel that I should have to deliver the dock clear across town to have this resolved. The dock worked just fine before the tech was out, now it doesn't. It should either be repaired or replaced. I filed a BBB Complaint over this issue as well as it still hasn't been resolved and the dock is still broken.

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Last time Schneider was out my iPod dock was damaged when the tech set my tv down on the iPod that was docked in the cradle and now it no longer works. I had the repairman return to look at it he said they didn't do it, argued with my fiancee who saw him place the TV on the iPod (my room mate also saw it), and left. I called Schneider to address the issue they said that if I brought it to them they would see if they could fix it. I do not feel that I should have to deliver the dock clear across town to have this resolved. The dock worked just fine before the tech was out, now it doesn't. It should either be repaired or replaced. I filed a BBB Complaint over this issue as well as it still hasn't been resolved and the dock is still broken.

0
★☆☆☆☆

Last time Schneider was out my iPod dock was damaged when the tech set my tv down on the iPod that was docked in the cradle and now it no longer works. I had the repairman return to look at it he said they didn't do it, argued with my fiancee who saw him place the TV on the iPod (my room mate also saw it), and left. I called Schneider to address the issue they said that if I brought it to them they would see if they could fix it. I do not feel that I should have to deliver the dock clear across town to have this resolved. The dock worked just fine before the tech was out, now it doesn't. It should either be repaired or replaced. I filed a BBB Complaint over this issue as well as it still hasn't been resolved and the dock is still broken.

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My Samsung TV broke twice and this repair shop is the subcontractor in my area for Samsung. I have to say as everyone was very nice, Steve from Schneider TV went above and beyond his responsibilities as a service technician! I would recommend this place above all others.

2
★★★★★

My Samsung TV broke twice and this repair shop is the subcontractor in my area for Samsung. I have to say as everyone was very nice, Steve from Schneider TV went above and beyond his responsibilities as a service technician! I would recommend this place above all others.

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We've owned a flat screen Samsung TV for two years and the panel recently went our with an estimated cost of $1000 to repair it. Our warrenty expired one year ago, but we felt that the actual panel was defective and should not have gone out in such a short amount of time. Steve, the technician at Snyder TV, was very helpful in coaching me what to say to the manufacturer's customer service representatives and finally called the manufacturer for us and was able to convince them to supply us with the panel at no cost. We ended up paying $180 for the repair instead of $1000. We're very grateful to him for his help and feel that the manufacturer would have not been so generous to us if it hadn't been for him speaking with them. I would highly recommend Snyder TV to anyone in the St. Louis, MO area and will definately use them again for any tv or video repairs.

2
★★★★★

We've owned a flat screen Samsung TV for two years and the panel recently went our with an estimated cost of $1000 to repair it. Our warrenty expired one year ago, but we felt that the actual panel was defective and should not have gone out in such a short amount of time. Steve, the technician at Snyder TV, was very helpful in coaching me what to say to the manufacturer's customer service representatives and finally called the manufacturer for us and was able to convince them to supply us with the panel at no cost. We ended up paying $180 for the repair instead of $1000. We're very grateful to him for his help and feel that the manufacturer would have not been so generous to us if it hadn't been for him speaking with them. I would highly recommend Snyder TV to anyone in the St. Louis, MO area and will definately use them again for any tv or video repairs.

Pros: Technician was extremely knowledgable and helpful!

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They repaired my 2 year old LCD TV. Dropped it off on Monday and they called me Wednesday. Nice people.

2
★★★★★

They repaired my 2 year old LCD TV. Dropped it off on Monday and they called me Wednesday. Nice people.

Pros: Quick Service

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Will never use again ,liars. You should call anyone but these people. They are not fair. They do not care.

0
★☆☆☆☆

Will never use again ,liars. You should call anyone but these people. They are not fair. They do not care.

Pros: nothing

Cons: everything

 

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