Swinyer-Woseth Dermatology

★★★★★
  • 1548 S EAST4500 Suite 202

    Salt Lake City, UT 84117

    Map & Directions
  • 801-266-8841

About Swinyer-Woseth Dermatology

Hours
Mon-Thu 7am-5:30pm

Personal Services

Personal Services
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Called today to set up an appointment. I had a few preliminary questions. The receptionist wouldn't transfer me to a nurse. Was incredibly rude. It's rare I experience staff with this little regard for potential patients, her tone of voice

3
★★★★★

Called today to set up an appointment. I had a few preliminary questions. The receptionist wouldn't transfer me to a nurse. Was incredibly rude. It's rare I experience staff with this little regard for potential patients, her tone of voice

.

CUSTOMER SERVICE WAS TERRIBLE - I called to set up a consultation. The woman on the telephone could not handle simple questions. She wanted to book me for an initial consultation four weeks out for potential botox or restylane injections (I found them using the search term restylane but she told me they don't do those although they seem to be using the term to attach people to their office). She gave me a 15-minute slot on the calendar but said to expect to be there around an hour. I asked her what the rest of the time of the appointment would be for in general. She kept repeating herself as if she did not know, just that most people are told to expect their first visit to be around an hour. I tried to ask in a different way how the appt is for 15 minutes but I am to expect to be there one hour and what I can expenct in general, but she just could not seem to handle this question. She kept repeating "most people are told...." mantra. There were more instances where she just could not seem to answer simple questions, that had to do with their office policies and procedures in general. I asked to speak with someone else and got Kelly. I tried to tell her the problems I was having getting some simple questions answered, but then Kelly interrupted me twice rudely and said, "How can I help you?" I was not rude to these woman but just tried to get information to see if it was worth it to wait for this consultation or not and to understand a little of how their office worked. Instead, now Kelly was rude to me. She told me she was not interested in my problems (she said this!!) and that she felt the other woman had done fine to answer my questions. I felt that if I could not even get straight answers at this beginning level, something is really wrong with the staff there. They were not very bright, not good at basic communication skills, and downright rude. I was horrified within a few minutes of trying to speak with them and it only got worse. Be careful! If the staff members are this bad, the people running the show cant be much better.

1
★☆☆☆☆

CUSTOMER SERVICE WAS TERRIBLE - I called to set up a consultation. The woman on the telephone could not handle simple questions. She wanted to book me for an initial consultation four weeks out for potential botox or restylane injections (I found them using the search term restylane but she told me they don't do those although they seem to be using the term to attach people to their office). She gave me a 15-minute slot on the calendar but said to expect to be there around an hour. I asked her what the rest of the time of the appointment would be for in general. She kept repeating herself as if she did not know, just that most people are told to expect their first visit to be around an hour. I tried to ask in a different way how the appt is for 15 minutes but I am to expect to be there one hour and what I can expenct in general, but she just could not seem to handle this question. She kept repeating "most people are told...." mantra. There were more instances where she just could not seem to answer simple questions, that had to do with their office policies and procedures in general. I asked to speak with someone else and got Kelly. I tried to tell her the problems I was having getting some simple questions answered, but then Kelly interrupted me twice rudely and said, "How can I help you?" I was not rude to these woman but just tried to get information to see if it was worth it to wait for this consultation or not and to understand a little of how their office worked. Instead, now Kelly was rude to me. She told me she was not interested in my problems (she said this!!) and that she felt the other woman had done fine to answer my questions. I felt that if I could not even get straight answers at this beginning level, something is really wrong with the staff there. They were not very bright, not good at basic communication skills, and downright rude. I was horrified within a few minutes of trying to speak with them and it only got worse. Be careful! If the staff members are this bad, the people running the show cant be much better.

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.

CUSTOMER SERVICE WAS TERRIBLE - I called to set up a consultation. The woman on the telephone could not handle simple questions. She wanted to book me for an initial consultation four weeks out for potential botox or restylane injections

3
★★★★★

CUSTOMER SERVICE WAS TERRIBLE - I called to set up a consultation. The woman on the telephone could not handle simple questions. She wanted to book me for an initial consultation four weeks out for potential botox or restylane injections

.

This was my first visit to the clinic. I had some red spots on my chest and neck which turned out to be cherry angiomas(I had to google to find the correct spelling). I had about 10-12 of them and the doctor treated most of them without

3
★★★★★

This was my first visit to the clinic. I had some red spots on my chest and neck which turned out to be cherry angiomas(I had to google to find the correct spelling). I had about 10-12 of them and the doctor treated most of them without

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Do not go here! I went to them for about 2 and a half years for acne. The dr i had was always very very quick when I had an appt. Like literally spent less than 5 minutes with me. He always prescribed me the same medications that would

3
★★★★★

Do not go here! I went to them for about 2 and a half years for acne. The dr i had was always very very quick when I had an appt. Like literally spent less than 5 minutes with me. He always prescribed me the same medications that would

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very good blog.

3
★★★★★

very good blog.

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I would not recommend this office to anybody.... but if you DO go there be sure to question EVERY single move the doctor makes and whether or not it will cost you any money. Apparently a $60 copay doesn't cover much of anything except getting to talk to the doctor for 5-10 minutes. I was very disappointed with the customer service and their lack of concern for customer satisfaction.
Go somewhere else!!! I know I will.

0
★☆☆☆☆

I would not recommend this office to anybody.... but if you DO go there be sure to question EVERY single move the doctor makes and whether or not it will cost you any money. Apparently a $60 copay doesn't cover much of anything except getting to talk to the doctor for 5-10 minutes. I was very disappointed with the customer service and their lack of concern for customer satisfaction.
Go somewhere else!!! I know I will.

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Dr. Brimhall is great! Listens to you and makes you feel very comfortable.

2
★★★★★

Dr. Brimhall is great! Listens to you and makes you feel very comfortable.

 

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