LensCrafters

★★☆☆☆
  • 4983 N Blackstone Ave Shawstone

    Fresno, CA 93726

    Map & Directions
  • 559-229-7955

About LensCrafters

Categories
  • Optical Goods Stores
  • Contact Lenses
  • Opticians
  • Optometrists
  • Optical Goods Repair Shops
  • Sunglasses
Details
  • Shop Online
  • Acuvue
  • Prescription Sunglasses
Hours
M-Sa 9am-7pm, Su 11am-6pm
Associations
  • OneSight Foundation
Phones
  • Fax (559-229-5266)
Year Established
  • 1983
Products
  • High Definition Lenses
  • Anti-reflective Lenses
  • Polarized Lenses
  • Traditional Lenses
  • Eyeglasses
  • Sunglasses
  • Frames
Specialties
  • Prescription Eyewear
  • Digital Retina Photo - varies by location
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Oakley
  • Brooks Brothers
  • Ralph
  • Vogue
  • Ray-Ban
  • Coach
  • Burberry
  • Versace
  • Michael Kors
  • Ralph Lauren
  • Polo
  • DKNY
  • Armani Exchange
  • Sferoflex
  • Tiffany & Co.
  • Prada
  • Tory Burch
  • Dolce & Gabbana
Services
  • AccuFit
  • myLook

Shopping

Shopping
More choices in Fresno:
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Eyeglass World

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Sunglass Hut

645 E Shaw Ave Fresno, CA

Stuff
    AccuFit
    Lenses
    LC Brands
    myLook
      2.25 4
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      .

      Worst service ever!!!!! They meesed up billing my issurance, never called me when my contacts came in. Tried to fix my billing than again never called me when they came in. My appointment was Oct 21st and its December 5th still no call and no contacts. Then when I called them to fix the mess they were incredibly rude even though I was very calm and it was their fault....NEVER going back :(

      1
      ★☆☆☆☆

      Worst service ever!!!!! They meesed up billing my issurance, never called me when my contacts came in. Tried to fix my billing than again never called me when they came in. My appointment was Oct 21st and its December 5th still no call and no contacts. Then when I called them to fix the mess they were incredibly rude even though I was very calm and it was their fault....NEVER going back :(

      Was this review helpful to you?
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      .

      I purchased new progressive lens glasses from LensCrafters 4 months ago. I really don??t care about name brands or off-brands, but I do care about how tough the glasses are. In my youth I was very hard on my glasses, and made it a point to get polycarbonate lenses in titanium frames. I??m a desk jockey now, with a quiet lifestyle, but I still make a point to buy tough glasses.

      So I was extremely surprised when the frame of my new glasses snapped, like a rotten piece of pewter. This happened when I was just readjusting my glasses on my face ?? the lens frame snapped right under my left earpiece, releasing the left lens.

      So much for ??titanium.?

      When I went into the store (Lenscrafters at Shaw & Blackstone in Fresno) I showed the attendant my broken frame, and he said, "We can fix this for $$". I didn't even hear the price - I was already talking... and I was getting loud about it too.

      "I just bought these glasses, they're supposed to be Titanium - and they snapped when I was just readjusting them on my face!?

      "No they're not." He said.

      "What?"

      "They're not Titanium." He pointed at the frame... "We don't make this style in Titanium."

      I'm afraid I blew up then. I paid $400 for those glasses out of pocket, AFTER my insurance paid $150 for the frame and lens. The saleswoman who sold them to me assured me that they were titanium.

      When I started talking about false advertisement, the salesman suddenly changed his mind and offered to replace the frames immediately, at no charge.

      I told him, "Fine. Do so. Now." And he did. Then I left. I still don??t have titanium frames. I don??t know what these frames are made of.

      When I got home, I ordered my new computer glasses (with memory titanium) and my new prescription sun glasses (Also memory titanium frames) for under $50, from Zenni Optical. www.zennioptical.com.

      This will be my 3rd order from Zenni, and I've been happy with all of my glasses orders from them.

      This is the second and last time that I??ll allow LensCrafters to screw me. When I got these glasses, I asked LensCrafters to just replace the lenses in my old ??Memory Titanium? frames. They said that they could not do so since they no longer carried the correct size lens blanks. Then the saleswoman went into her song and dance to sell me my current so-called ??titanium? frames.

      Lenscrafters sucks. And I??m in the market for an honest eyeglass company that offers good service, decent prices, and a no hassle lens replacement policy. Anyone know of such a company? Or is it just a myth?

      1
      ★☆☆☆☆

      I purchased new progressive lens glasses from LensCrafters 4 months ago. I really don??t care about name brands or off-brands, but I do care about how tough the glasses are. In my youth I was very hard on my glasses, and made it a point to get polycarbonate lenses in titanium frames. I??m a desk jockey now, with a quiet lifestyle, but I still make a point to buy tough glasses.

      So I was extremely surprised when the frame of my new glasses snapped, like a rotten piece of pewter. This happened when I was just readjusting my glasses on my face ?? the lens frame snapped right under my left earpiece, releasing the left lens.

      So much for ??titanium.?

      When I went into the store (Lenscrafters at Shaw & Blackstone in Fresno) I showed the attendant my broken frame, and he said, "We can fix this for $$". I didn't even hear the price - I was already talking... and I was getting loud about it too.

      "I just bought these glasses, they're supposed to be Titanium - and they snapped when I was just readjusting them on my face!?

      "No they're not." He said.

      "What?"

      "They're not Titanium." He pointed at the frame... "We don't make this style in Titanium."

      I'm afraid I blew up then. I paid $400 for those glasses out of pocket, AFTER my insurance paid $150 for the frame and lens. The saleswoman who sold them to me assured me that they were titanium.

      When I started talking about false advertisement, the salesman suddenly changed his mind and offered to replace the frames immediately, at no charge.

      I told him, "Fine. Do so. Now." And he did. Then I left. I still don??t have titanium frames. I don??t know what these frames are made of.

      When I got home, I ordered my new computer glasses (with memory titanium) and my new prescription sun glasses (Also memory titanium frames) for under $50, from Zenni Optical. www.zennioptical.com.

      This will be my 3rd order from Zenni, and I've been happy with all of my glasses orders from them.

      This is the second and last time that I??ll allow LensCrafters to screw me. When I got these glasses, I asked LensCrafters to just replace the lenses in my old ??Memory Titanium? frames. They said that they could not do so since they no longer carried the correct size lens blanks. Then the saleswoman went into her song and dance to sell me my current so-called ??titanium? frames.

      Lenscrafters sucks. And I??m in the market for an honest eyeglass company that offers good service, decent prices, and a no hassle lens replacement policy. Anyone know of such a company? Or is it just a myth?

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      .

      My sister uses this facility to get her contacts and got her glasses here when she first started wearing them. There are alot ot technicians on staff to help you with your needs.

      3
      ★★★☆☆

      My sister uses this facility to get her contacts and got her glasses here when she first started wearing them. There are alot ot technicians on staff to help you with your needs.

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      .

      The first time I had to go to the eye doctor, I was a sophomore in high school. The last thing I wanted was to look like geek, but their friendly staff helped me find the perfect look, they have hundreds to choose from. Then when i had to go back for contacts, i still received the same exceptional service.

      4
      ★★★★☆

      The first time I had to go to the eye doctor, I was a sophomore in high school. The last thing I wanted was to look like geek, but their friendly staff helped me find the perfect look, they have hundreds to choose from. Then when i had to go back for contacts, i still received the same exceptional service.

      Was this review helpful to you?
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      Message from LensCrafters

      At LensCrafters located at 4983 N Blackstone Ave, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Fresno LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and many more. The associates will help you find the right prescription lens for your lifestyle. Each pair of lenses, whether single vision, bifocals, progressives or polarized sun lenses, is crafted in our labs. We do what we do because we love eyes and care about the people behind them. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

      Yext PowerListings

       

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