Castle Dental Ctr

★★★★★
Dedicated to proving Smiles For Everyone
  • 2901 S Capital Of Texas Hwy L7

    Austin, TX 78746

    Map & Directions
  • 512-328-4867

Health & Medical

Health & Medical
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5 17
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I am a very anxious person when it comes to going to the Dentist. The staff got me in with very friendly service. The Doctor and staff where really nice. Their genuine concern made my fear and embarrassment totally disappear. I do plan

3
★★★★★

I am a very anxious person when it comes to going to the Dentist. The staff got me in with very friendly service. The Doctor and staff where really nice. Their genuine concern made my fear and embarrassment totally disappear. I do plan

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Staff and dentist were very friendly and knowledgeable. I felt very comfortable.

3
★★★★★

Staff and dentist were very friendly and knowledgeable. I felt very comfortable.

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Everyone was real friendly and helpful and the tools used for my care were the latest and greatest.\r

3
★★★★★

Everyone was real friendly and helpful and the tools used for my care were the latest and greatest.\r

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was a good experience for being a dentist office. great staff!

3
★★★★★

was a good experience for being a dentist office. great staff!

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The dentist and dental assistant were very knowledgeable and friendly.

3
★★★★★

The dentist and dental assistant were very knowledgeable and friendly.

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Friendly office staff

3
★★★★★

Friendly office staff

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My dentist is good. The staff are competent and caring.\r

3
★★★★★

My dentist is good. The staff are competent and caring.\r

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They do not attempt to "push" or sell services that you do not want and have no interested in...this is a "first do no harm" dental practice. Outstanding.\r

3
★★★★★

They do not attempt to "push" or sell services that you do not want and have no interested in...this is a "first do no harm" dental practice. Outstanding.\r

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Nice staff, very knowledgeable, will try to work with you schedule for appointments\r

3
★★★★★

Nice staff, very knowledgeable, will try to work with you schedule for appointments\r

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Dentist was great!

2
★★★★★

Dentist was great!

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I take good care of my teeth so all I really want is prompt services and a good cleaning, which the office has done.\n

2
★★★★★

I take good care of my teeth so all I really want is prompt services and a good cleaning, which the office has done.\n

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The office has a great staff and everyone is very helpful. I loved everything about my visit and will definitely be recommending your office to everyone.

2
★★★★★

The office has a great staff and everyone is very helpful. I loved everything about my visit and will definitely be recommending your office to everyone.

.

I am a very anxious person when it comes to going to the Dentist. The staff got me in with very friendly service. The Doctor and staff where really nice. Their genuine concern made my fear and embarrassment totally disappear. I do plan going back real soon.

2
★★★★★

I am a very anxious person when it comes to going to the Dentist. The staff got me in with very friendly service. The Doctor and staff where really nice. Their genuine concern made my fear and embarrassment totally disappear. I do plan going back real soon.

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I had an 8:30 am appointment - one of the first of the day. I arrived at 8:20 am. Three people came in after me and were called in before me. I spent 55 minutes in the waiting room. I asked why I had to wait so long and was never given a good explanation. Kept saying something about a new patient. I explained that I was not new had even been in during October and November. Talked to the office manager and she said that's just the way it is. Never apologized.

0
★☆☆☆☆

I had an 8:30 am appointment - one of the first of the day. I arrived at 8:20 am. Three people came in after me and were called in before me. I spent 55 minutes in the waiting room. I asked why I had to wait so long and was never given a good explanation. Kept saying something about a new patient. I explained that I was not new had even been in during October and November. Talked to the office manager and she said that's just the way it is. Never apologized.

Pros: Convenient to work

Cons: Does not cater to existing patients

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DR. KOCH is by far the best dentist around, i have been using him for years and now that i have children they will be using him as well! friendly and does outstanding work! i plan on using his office for all dental and cosmetic work!

2
★★★★★

DR. KOCH is by far the best dentist around, i have been using him for years and now that i have children they will be using him as well! friendly and does outstanding work! i plan on using his office for all dental and cosmetic work!

Pros: fast friendly, and awesome work

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Up until finding Castle Dental, I had been petrified of visiting dentists for nearly 40 years. By the time Dr Arne Koch had fixed my teeth, I had no fears at all. Even going in for a root canal was not a problem anymore. So far as I am concerned the man should be made a saint. Everyone there was kind, professional and courteous. The charges were very reasonable and you get 12 months to pay without any interest charges. They are in a good location too, with ample parking. \r\n\r\nI only wish I could rate them 11 out of 10!

2
★★★★★

Up until finding Castle Dental, I had been petrified of visiting dentists for nearly 40 years. By the time Dr Arne Koch had fixed my teeth, I had no fears at all. Even going in for a root canal was not a problem anymore. So far as I am concerned the man should be made a saint. Everyone there was kind, professional and courteous. The charges were very reasonable and you get 12 months to pay without any interest charges. They are in a good location too, with ample parking. \r\n\r\nI only wish I could rate them 11 out of 10!

Pros: A wonderful man who really cares for his patients, a great place to go when you need dental work

Cons: None that I could think of

.

So I wanted to go here because it's the highest rated dental place that's covered under my plan. The staff was excellent (Claudia, Chris, etc). They explained everything to me, and answered all my questions. Dr. Koch, on the other hand, was not really professional and left me without explaining to me almost anything. The staff said he had to go to an emergency patient, but that doesn't mean they can just push me out the door. So, mixed feelings from this place.

1
★★☆☆☆

So I wanted to go here because it's the highest rated dental place that's covered under my plan. The staff was excellent (Claudia, Chris, etc). They explained everything to me, and answered all my questions. Dr. Koch, on the other hand, was not really professional and left me without explaining to me almost anything. The staff said he had to go to an emergency patient, but that doesn't mean they can just push me out the door. So, mixed feelings from this place.

Pros: excellent staff, covered by my plan

Cons: very corporate, not enough attention

 

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