North Shore Animal League America

★★★☆☆
  • 16 Lewyt St

    Port Washington, NY 11050

    Map & Directions
  • 516-708-4172

About North Shore Animal League America

Hours
Daily 10am-9pm ; Open 7 Days ; Open Holidays

Pets & Animals

Pets & Animals
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I'm surprise at the negative reviews for NSAL. Wanting to get a companion for my dog, and knowing I wanted to adopt this time (I got my Chloe from a petstore 7 yrs ago), I googled Shih Tzu's and saw Bailey on Petfinders. He was at the NSAL shelter. When I called to inquire about him, I was told all the neccessary documents I would need to bring.
Right after I got to NSAL and asked to see him, I was informed about his heart condition and that he was a puppy mill rescue. I was given a sheet with some facts about adopting a puppy mill rescue and what to expect. I really appreciated that. It gave me an idea of what I would be getting myself into. When I expressed interest in adopting Bailey, I was first given the 3rd degree from an older woman about buying my first dog from a pet store and if people didn't do that, puppy mills wouldn't be in existence.
The adoption process itself seemed to have taken ALL DAY (4 hours to be exact) waiting for my references to be checked, and other paperwork. After I was called to the adoption office, everything else was quick.
I had expected to pay $225 for Bailey (pure bred and puppy mill rescue), but the fee was waived. I didn't find out why the fee was waived until after I had a QUICK run down with the vet technician about Bailey's health. Turns out he was adopted a month prior but returned. I didn't care, I still "donated' $200 to NSAL because they are a No Kill Shelter and because of their tremendous work and efforts, I got a sweet dog like Bailey.
When I got home, I googled 'puppy mill dogs" and the heartbreaking stories I read made me so angry that I'm THANKFUL for places like NSAL and ASPCA that puts themselves out there to try to put a stop to puppy mills and educate the rest of us about the cause and effects of buying from petstores.
While in the care of NSAL, Bailey was neutered, treated for illness, had 6 of his rotting teeth taken out (from being in the puppy mill). I can't say enough about this place. I took away a star because of the long wait, lack of communication and history on Bailey. I had to ask a ton of questions myself when speaking with the vet tech and she wasn't able to answer my question including why he was returned.

4
★★★★☆

I'm surprise at the negative reviews for NSAL. Wanting to get a companion for my dog, and knowing I wanted to adopt this time (I got my Chloe from a petstore 7 yrs ago), I googled Shih Tzu's and saw Bailey on Petfinders. He was at the NSAL shelter. When I called to inquire about him, I was told all the neccessary documents I would need to bring.
Right after I got to NSAL and asked to see him, I was informed about his heart condition and that he was a puppy mill rescue. I was given a sheet with some facts about adopting a puppy mill rescue and what to expect. I really appreciated that. It gave me an idea of what I would be getting myself into. When I expressed interest in adopting Bailey, I was first given the 3rd degree from an older woman about buying my first dog from a pet store and if people didn't do that, puppy mills wouldn't be in existence.
The adoption process itself seemed to have taken ALL DAY (4 hours to be exact) waiting for my references to be checked, and other paperwork. After I was called to the adoption office, everything else was quick.
I had expected to pay $225 for Bailey (pure bred and puppy mill rescue), but the fee was waived. I didn't find out why the fee was waived until after I had a QUICK run down with the vet technician about Bailey's health. Turns out he was adopted a month prior but returned. I didn't care, I still "donated' $200 to NSAL because they are a No Kill Shelter and because of their tremendous work and efforts, I got a sweet dog like Bailey.
When I got home, I googled 'puppy mill dogs" and the heartbreaking stories I read made me so angry that I'm THANKFUL for places like NSAL and ASPCA that puts themselves out there to try to put a stop to puppy mills and educate the rest of us about the cause and effects of buying from petstores.
While in the care of NSAL, Bailey was neutered, treated for illness, had 6 of his rotting teeth taken out (from being in the puppy mill). I can't say enough about this place. I took away a star because of the long wait, lack of communication and history on Bailey. I had to ask a ton of questions myself when speaking with the vet tech and she wasn't able to answer my question including why he was returned.

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I am going this Saturday. For this one particular dog I saw on the internet. When I Inquire about it and ask what to bring and how much money i need to bring.I was told that the dog that i wanted is a TLC animal so the fee is waived. does anyone know what is a TLC animal.

3
★★★☆☆

I am going this Saturday. For this one particular dog I saw on the internet. When I Inquire about it and ask what to bring and how much money i need to bring.I was told that the dog that i wanted is a TLC animal so the fee is waived. does anyone know what is a TLC animal.

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I worked at this place for 8 years, and can confirm everything the voluteer who posted before me has said. Do NOT get a puppy from this place. I have had many people come up to me and tell me how they got their puppy home only to find it extremly ill, NSAL pushes puppies and kittens out on the adoption floor way before the animal is ready for adoption.


John Stevenson does NOT care about the shelter or its employees. While the rest of us are earning slightly more than minimum wage, he;s making a 6 figure salary and hardly every comes to the shelter. In my 8 years working there I only saw him ONCE.

Management does not care. Many of the managers are rude and nasty and do not treat staff right.

Also, if you want to write a complaint letter and they give you the brown envelope with "Attention: Jane Fenton" on it, DO NOT send it in. It will NOT get read and will be thrown in the garbage. Also, there is no one named Jane Fenton working at NSAL.

Oh and do NOT believe for one second that this is a no kill shelter. They DO put down dogs with serious behaviour problems

If you are looking for an animal, there are plenty of other shelters you can go to. NSAL is just a glorfied puppy mill.

1
★☆☆☆☆

I worked at this place for 8 years, and can confirm everything the voluteer who posted before me has said. Do NOT get a puppy from this place. I have had many people come up to me and tell me how they got their puppy home only to find it extremly ill, NSAL pushes puppies and kittens out on the adoption floor way before the animal is ready for adoption.


John Stevenson does NOT care about the shelter or its employees. While the rest of us are earning slightly more than minimum wage, he;s making a 6 figure salary and hardly every comes to the shelter. In my 8 years working there I only saw him ONCE.

Management does not care. Many of the managers are rude and nasty and do not treat staff right.

Also, if you want to write a complaint letter and they give you the brown envelope with "Attention: Jane Fenton" on it, DO NOT send it in. It will NOT get read and will be thrown in the garbage. Also, there is no one named Jane Fenton working at NSAL.

Oh and do NOT believe for one second that this is a no kill shelter. They DO put down dogs with serious behaviour problems

If you are looking for an animal, there are plenty of other shelters you can go to. NSAL is just a glorfied puppy mill.

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