One Hour Heating & Air Conditioning

★☆☆☆☆
  • 2555 S Santa Fe Dr Unit J

    Denver, CO 80223

    Map & Directions
  • 720-808-1405

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We called One Hour Heating because we received a flyer for furnace cleaning and check up for 69.00. The tech came over and within 15 minutes he told us our igniter needed replaced, our blower was leaking oil, we had a gas leak......in short, if we didn't let him make necessary repairs, our furnace would go kaput any day. This was in November. I checked for a gas leak with soap and water mixture...nothing. We told him we would get another opinion before we spend 2k on repairs. He was livid. We stood firm and he left angry. Now in June, our AC wasn't working. We called Lakeside Heating and AC, and Bill came over. I asked him to check the igniter, the blower, and check for a gas leak. Everything was FINE. EXCEPT FOR THE AC. He stated that somebody pulled the wires out on the AC. All he had to do was hook them back up. I'll leave it up to anyone who reads this review to guess who probably sabotaged our AC.

1
★☆☆☆☆

We called One Hour Heating because we received a flyer for furnace cleaning and check up for 69.00. The tech came over and within 15 minutes he told us our igniter needed replaced, our blower was leaking oil, we had a gas leak......in short, if we didn't let him make necessary repairs, our furnace would go kaput any day. This was in November. I checked for a gas leak with soap and water mixture...nothing. We told him we would get another opinion before we spend 2k on repairs. He was livid. We stood firm and he left angry. Now in June, our AC wasn't working. We called Lakeside Heating and AC, and Bill came over. I asked him to check the igniter, the blower, and check for a gas leak. Everything was FINE. EXCEPT FOR THE AC. He stated that somebody pulled the wires out on the AC. All he had to do was hook them back up. I'll leave it up to anyone who reads this review to guess who probably sabotaged our AC.

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called 303-935-5495 to make an appointment for routine AC maintenance. first available date was three weeks out. booked a 4 hour window from 2pm-6pm for Monday 6/27.
on 6/27 at approx 4pm they called to say they would NOT make the appointment due to a number of "emergency" service calls, for people who had no air. the high temp today is 77 degrees. there is NO air emergency today. i was advised the next available appointment is AFTER JULY 5th. this is outrageous and unacceptable. it is beyond ridiculous that i would wait three weeks for an appointment then expect it to be acceptable to bump it out another ten days. i asked for an appointment this week & was told they could book on friday with NO guaranty that the appointment will not be cancelled once again. if appointments are routinely subject to cancellation, i should have been so informed when i made todays appointment three weeks ago. the impression is that they could care less and have no interest in business or customer satisfaction whatsoever.

0
★☆☆☆☆

called 303-935-5495 to make an appointment for routine AC maintenance. first available date was three weeks out. booked a 4 hour window from 2pm-6pm for Monday 6/27.
on 6/27 at approx 4pm they called to say they would NOT make the appointment due to a number of "emergency" service calls, for people who had no air. the high temp today is 77 degrees. there is NO air emergency today. i was advised the next available appointment is AFTER JULY 5th. this is outrageous and unacceptable. it is beyond ridiculous that i would wait three weeks for an appointment then expect it to be acceptable to bump it out another ten days. i asked for an appointment this week & was told they could book on friday with NO guaranty that the appointment will not be cancelled once again. if appointments are routinely subject to cancellation, i should have been so informed when i made todays appointment three weeks ago. the impression is that they could care less and have no interest in business or customer satisfaction whatsoever.

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Always On Time, Or You Don't Pay A Dime!

More about One Hour Heating & Air Conditioning

One Hour Air Conditioning and Heating - Denver, CO is your premier heating and air conditioning repair service. Welcome to One Hour Heating & Air Conditioning, your source for prompt, courteous, reliable heating and air service. Offering heating and air conditioning maintenance, installation, repairs, and everything in between, our goal is to address your HVAC needs in a timely, efficient, and cost-effective fashion.

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