Chenal-10 Storage

★★★★☆

The BEST Solution for EVERY Storage Need!

  • 24300 Chenal Pkwy

    Little Rock, AR 72223-9168

    Map & Directions
  • 501-588-2502

3.75 4
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This place is a great for the things you need when you're moving. I came here to rent a UHaul but i found that i can get all the boxes and tape i need here. They have storage units too, but i didn't need one of those, and they have a post office- extra bonus. I had a great experience with their staff- they were very nice.\nI recommend.

2
★★★★★

This place is a great for the things you need when you're moving. I came here to rent a UHaul but i found that i can get all the boxes and tape i need here. They have storage units too, but i didn't need one of those, and they have a post office- extra bonus. I had a great experience with their staff- they were very nice.\nI recommend.

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I am not the ""normal"" customer to be using this storage shed. We are currently living in Japan for three years. We have had a unit there for 9 months and the staff and professionalism of this establishment has been very helpfull to our needs, that would not be a typical customer. They have been attentive and suportive when ever I call back to the states with any questions or concerns. I would recommend this facility to anyone who is in need of a storage unit.

2
★★★★☆

I am not the ""normal"" customer to be using this storage shed. We are currently living in Japan for three years. We have had a unit there for 9 months and the staff and professionalism of this establishment has been very helpfull to our needs, that would not be a typical customer. They have been attentive and suportive when ever I call back to the states with any questions or concerns. I would recommend this facility to anyone who is in need of a storage unit.

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I am the Operations Manager for the Storage Facility listed here and felt it was appropriate to respond to the first comment that was posted to this site about our facility. The situation above (and yes we know who it is due to the email address and the statement itself) did not happen the way that it has been presented here. The customer that wrote the above about our facility did not turn in a notice, did not follow the procedures for vacating and was not charged for any time that he did not use. Secondly, I will not apologize for my faith but I don't normally bring it up unless someone else does. This customer came in and was having personal problems and opened up to me and my wife about it, we (he included) are christians and we attempted to encourage this person in their time of need using scriptures to assist him. Obviously he is offended by our attempt at support and instead of keeping this on a professional level has decided to take this to a public forum for dissemination amongst strangers and potential customers. About our Facility, We have one of the largest selections of unit sizes and types in Little Rock, for over 4 years our management has maintained one of the highest occupancy rates in the State of Arkansas and have faithfully served thousands of satisfied customers in the years we have managed this facility. We also operate a Penske truck leasing operation that won ""Best in Customer Service"" in 2007 along with a Contract United States Post Office. Our standards are high when it comes to assisting customers and if you stop in and visit you will see why. Our state-of-the art facility is maintained with you the customer in mind. We are open 7 days a week and only close on or near Federal Holidays. We clearly explain our policies and procedures to all new customers and provide written copies of our lease and vacate policies so that we don't have issues like the one described above. Please stop by and visit. Sincerely, Chenal10 Storage

2
★★★★★

I am the Operations Manager for the Storage Facility listed here and felt it was appropriate to respond to the first comment that was posted to this site about our facility. The situation above (and yes we know who it is due to the email address and the statement itself) did not happen the way that it has been presented here. The customer that wrote the above about our facility did not turn in a notice, did not follow the procedures for vacating and was not charged for any time that he did not use. Secondly, I will not apologize for my faith but I don't normally bring it up unless someone else does. This customer came in and was having personal problems and opened up to me and my wife about it, we (he included) are christians and we attempted to encourage this person in their time of need using scriptures to assist him. Obviously he is offended by our attempt at support and instead of keeping this on a professional level has decided to take this to a public forum for dissemination amongst strangers and potential customers. About our Facility, We have one of the largest selections of unit sizes and types in Little Rock, for over 4 years our management has maintained one of the highest occupancy rates in the State of Arkansas and have faithfully served thousands of satisfied customers in the years we have managed this facility. We also operate a Penske truck leasing operation that won ""Best in Customer Service"" in 2007 along with a Contract United States Post Office. Our standards are high when it comes to assisting customers and if you stop in and visit you will see why. Our state-of-the art facility is maintained with you the customer in mind. We are open 7 days a week and only close on or near Federal Holidays. We clearly explain our policies and procedures to all new customers and provide written copies of our lease and vacate policies so that we don't have issues like the one described above. Please stop by and visit. Sincerely, Chenal10 Storage

Pros: Friendly management, great location, moving services available

Cons: I am biased towards my facility.

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Avoid Chenal 10 Storage if at all possible. I rented three of their units for over two years. I had moved out of state and it took time for me to travel back and forth to empty my units and transfer my stored items. When it came time to move out I was advised that I had to fill out a form declaring that I was moving out 30 days before hand. I did this five different times. After moving out and following all of their requests, sweeping out the unit, leaving the door open and returning their locks.....they continued to charge my debt card for three months. They are difficult to work with and very arogant. The only thing they want is your money and they try to come up with excuses why they deserve it. I had to cancel my debit card in order to stop them from charging it montly....after I had been moved out for three months. They also are very pushy with their faith. I am a Christian however I do not practice the same faith as they do and they always attempted to push their faith on me. There is plenty of other storage facilitys in the area. Do yourself a favor and use one of the others.

0

Avoid Chenal 10 Storage if at all possible. I rented three of their units for over two years. I had moved out of state and it took time for me to travel back and forth to empty my units and transfer my stored items. When it came time to move out I was advised that I had to fill out a form declaring that I was moving out 30 days before hand. I did this five different times. After moving out and following all of their requests, sweeping out the unit, leaving the door open and returning their locks.....they continued to charge my debt card for three months. They are difficult to work with and very arogant. The only thing they want is your money and they try to come up with excuses why they deserve it. I had to cancel my debit card in order to stop them from charging it montly....after I had been moved out for three months. They also are very pushy with their faith. I am a Christian however I do not practice the same faith as they do and they always attempted to push their faith on me. There is plenty of other storage facilitys in the area. Do yourself a favor and use one of the others.

Pros: location

Cons: service, owners pushing their extremly fundamental faith on you

Message from Chenal-10 Storage

The BEST Solution for EVERY Storage Need!
Chenal -10 Storage has a friendly team of individuals dedicated to meeting the needs of our customers and the community. We believe that our facility offers a unique range of services to meet your needs. Not only do we have state of the art security, the largest array of storage options, 24 hour access and on-site management for our storage customers, we are also a contract unit for the United States Postal Service, A U-Haul Dealer, offering all sizes of moving vans, trailers and moving supplies and we offer fax and copy services.


Features:
* Individual Unit Alarms
* Controlled Gate Access
* 24 Hour Access Available
* Dumpster Services Available
* Friendly On-Site Management
* Auto Billing Available
* Email Billing Notification
* 24 Hour Video Surveillance
* Business Services Available-On Site Business Center
* Commercial Deliveries Available-US Post Office On Site
* Moving Assistance Available
* We Supply Locks and Moving Supplies



Sizes: Accommodating ANY Size Storage needs. Please call for the availability of additional sizes and specials.
Standard: 5X5-10-30 Climate Controlled Units: 5x5-10x15 Auto, Boat and RV Storage (Electric Available)
We have an authorized U-Haul Truck Rental. Call Today.. THERE'S MORE AT U–STORIT –Personal and Professional Storage


  • Easy Access: Open 7 days a week –all ground level–extra wide aisles.

  • We accept deliveries while you are at work. UPS,Fed Ex and commercial deliveries.

  • Climate Controlled Units: Protect your valuables from extreme temperatures. Maintained around 47% humidity to keep moisture at National Archive Standards

  • Secure Access: Computerized gate access for your peace of mind.

  • Fire and Entry Protected. Smoke alarms in every hallway.

  • ADT and Virtual Police Digital Monitoring

  • Keyless–combination hallway entry.

  • Individual unit locks

  • Light in every unit. Easy and safe access in the evenings.

  • Month to Month and Long–Term rentals: Affordable and economical terms to meet your budget.

  • Low Cost Insurance Available: Affordable,reliable and convenient.

  • Carts or Hand Trucks Available: Make your move easy and efficient!

  • Credit Cards Accepted: Fast way to pay,also auto–charge monthly or pay via phone.

  • Full Line of Boxes and Packing Supplies: One stop shopping saves time and money.

  • Professional and Courteous Management Staff: Your needs will be met by our professional storage counselors.

  • Businesses Welcome: We can help you save money and time.

  • Near Downtown and West Little Rock.

  • Check Us Out On Facebook!

Key Points

  • The BEST Solution for EVERY...

 

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