Grand Central Self Storage

★★★★☆

Shopping

Shopping
More choices in Ferndale:
Resultset_next

Red Front Store

577 Main St Ferndale, CA

Resultset_next

Bear's Den

1636 S Main St Fortuna, CA

3.6667 3
Hi! Sign in to let us know how Grand Central Self Storage was?
Write a Review
.

I just started renting at Grand Central Self Storage because they are close to where I live.
The staff there was very professional and courteous. Bill is very knowledgeable and answered all of my questions thoroughly. Mike talked me into renting a U-Haul truck (which they happen to have there) because I was just going to use my pick up truck to make several trips. I got a 17' truck for a good price, which they discounted from my storage rent, and made only one trip. I would recommend this facility and truck rental to anybody that should need it.

5
★★★★★

I just started renting at Grand Central Self Storage because they are close to where I live.
The staff there was very professional and courteous. Bill is very knowledgeable and answered all of my questions thoroughly. Mike talked me into renting a U-Haul truck (which they happen to have there) because I was just going to use my pick up truck to make several trips. I got a 17' truck for a good price, which they discounted from my storage rent, and made only one trip. I would recommend this facility and truck rental to anybody that should need it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Do NOT use this place for U-Haul rental. The service is poor- they failed to tell us of a known mechanical issue with the truck we rented, and then were absolutely uncooperative and unprofessional when we had an issue of returning the truck by the stated time due to their scheduling errors. The general manager was horribly unprofessional when we contacted them several hours prior to our scheduled return time to advise that we would not have the truck back on time. Instead of helping resolve the issue he was uncooperative and could not assist and any type of resolution. As a result, the truck was returned on time, but the move was not finished. This company will not be receiving my business again.

1
★☆☆☆☆

Do NOT use this place for U-Haul rental. The service is poor- they failed to tell us of a known mechanical issue with the truck we rented, and then were absolutely uncooperative and unprofessional when we had an issue of returning the truck by the stated time due to their scheduling errors. The general manager was horribly unprofessional when we contacted them several hours prior to our scheduled return time to advise that we would not have the truck back on time. Instead of helping resolve the issue he was uncooperative and could not assist and any type of resolution. As a result, the truck was returned on time, but the move was not finished. This company will not be receiving my business again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I rent a unit from here currently and am so happy I went with GC instead of Public Storage. First of all, GC will match Public Storage's monthly rate and first month free. Bill runs the U-Haul and storage operations and is absolutely the most genuine guy ever. He stayed at least 30 minutes past the closing time, twice, to accommodate my schedule, and was so friendly throughout the process of renting my unit and my U-Haul.

5
★★★★★

I rent a unit from here currently and am so happy I went with GC instead of Public Storage. First of all, GC will match Public Storage's monthly rate and first month free. Bill runs the U-Haul and storage operations and is absolutely the most genuine guy ever. He stayed at least 30 minutes past the closing time, twice, to accommodate my schedule, and was so friendly throughout the process of renting my unit and my U-Haul.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Grand Central Self Storage, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review