Monro Auto Service And Tire Centers

★☆☆☆☆
  • 5218 Bardes Rd

    Mason, OH 45040

    Map & Directions
  • 513-336-8448

1.0 2
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I paid Paul, the so called "manager" to put a radiator in my car. he did give me a good deal, and I thought I found a reputable shop. Come to find out, when i go to pick up my car after they closed, he actually ripped me off...bad. I drove the car home, thinking that maybe he could only find a used radiator, and thats why it was so cheap. My mistake for giving the benefit of the doubt! The car ran great until about half a mile from my house. The person following me called me and said all my fluid is pouring out! i go ahead and drive it home and sure enough, its smoking real bad and is bone dry on coolant. I am now writing this review and cant wait to contact the real manager tomorrow...in person. I cant believe someone can be this unprofessional and actually steal my money! By the way, i bought this car from him 2 days ago and its the second time the radiator has done this. He said he felt bad and would put one in at cost since he is a "master mechanic", and a good guy who would never put his wife or kids in a car that is unsafe. I guess all "mechanics" are crooks!! Watch out for Monro...especially PAUL!!!!!

1
★☆☆☆☆

I paid Paul, the so called "manager" to put a radiator in my car. he did give me a good deal, and I thought I found a reputable shop. Come to find out, when i go to pick up my car after they closed, he actually ripped me off...bad. I drove the car home, thinking that maybe he could only find a used radiator, and thats why it was so cheap. My mistake for giving the benefit of the doubt! The car ran great until about half a mile from my house. The person following me called me and said all my fluid is pouring out! i go ahead and drive it home and sure enough, its smoking real bad and is bone dry on coolant. I am now writing this review and cant wait to contact the real manager tomorrow...in person. I cant believe someone can be this unprofessional and actually steal my money! By the way, i bought this car from him 2 days ago and its the second time the radiator has done this. He said he felt bad and would put one in at cost since he is a "master mechanic", and a good guy who would never put his wife or kids in a car that is unsafe. I guess all "mechanics" are crooks!! Watch out for Monro...especially PAUL!!!!!

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I brought my car here for an oil change/tire rotation. Prior to dropping my car off, I marked each of my tires to see if they would actually rotate them. After they had finished with my car, I asked the manager if my tires had been rotated. He assured me they had been, and yet when I checked my tires, they clearly had not been. When I confronted the manager, he denied the allegation. I am very disappointed and will never return to Monro and hope that this dishonesty will catch up with them.

1
★☆☆☆☆

I brought my car here for an oil change/tire rotation. Prior to dropping my car off, I marked each of my tires to see if they would actually rotate them. After they had finished with my car, I asked the manager if my tires had been rotated. He assured me they had been, and yet when I checked my tires, they clearly had not been. When I confronted the manager, he denied the allegation. I am very disappointed and will never return to Monro and hope that this dishonesty will catch up with them.

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