Pearle Vision

★★☆☆☆
  • 1 W Lake St

    Minneapolis, MN 55408

    Map & Directions

About Pearle Vision

Hours
Mon-Thu 9am-7pm ; Fri 9am-5:30pm ; Sat 9am-3:30pm
2.3333 3
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They have very friendly employees and doctors to work with.Nice selection of inexpensive frames.Not a better place to go in the hood for eye care.People that complain about this place must have been raised on cavier and fed with silver spoons.I'd go no place else for my eye care.They washed my car while I was picking out frames and when I got home i noticed that they had mowed my lawn as well.They also gave me these cool sunglasses to wear home and let me tell you, the chicks really dig 'em.

2
★★★★★

They have very friendly employees and doctors to work with.Nice selection of inexpensive frames.Not a better place to go in the hood for eye care.People that complain about this place must have been raised on cavier and fed with silver spoons.I'd go no place else for my eye care.They washed my car while I was picking out frames and when I got home i noticed that they had mowed my lawn as well.They also gave me these cool sunglasses to wear home and let me tell you, the chicks really dig 'em.

Pros: very friendly and considerate

Cons: No back rub

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The customer service was terrible. The manager and owner are rude and do not have a concept about customer service or satisfaction. They do not stand by their 60 day satisfaction warranty and are not informative or helpful.

0
★☆☆☆☆

The customer service was terrible. The manager and owner are rude and do not have a concept about customer service or satisfaction. They do not stand by their 60 day satisfaction warranty and are not informative or helpful.

Cons: High prices, bogus guarantee, rude staff and management

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The customer service here was horrible. We stood there for 10 minutes before someone told us we could wait in the chairs, so we sat down and waited another 10 minutes while the workers just wandered around, doing nothing, ignoring all of us waiting. Finally when we were helped, the women were very rude and unfriendly. One of the employees asked her manager, ""Why didn't you help her?"" and the manager said, ""Because I didn't want to"" and they both laughed. The man who actually helped us order our glasses (I think he was an optician) and another man that was helping someone else order their glasses were both friendly and helpful, however. And their selection of Minnesota Care glasses is good.

0
★☆☆☆☆

The customer service here was horrible. We stood there for 10 minutes before someone told us we could wait in the chairs, so we sat down and waited another 10 minutes while the workers just wandered around, doing nothing, ignoring all of us waiting. Finally when we were helped, the women were very rude and unfriendly. One of the employees asked her manager, ""Why didn't you help her?"" and the manager said, ""Because I didn't want to"" and they both laughed. The man who actually helped us order our glasses (I think he was an optician) and another man that was helping someone else order their glasses were both friendly and helpful, however. And their selection of Minnesota Care glasses is good.

Pros: Good MNCare Selection, Opticians helpful

Cons: Rude unhelpful staff, Long wait, Cramped waiting area

 

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