Fremont Family Vision

★★★★☆
Family oriented optometrists with their sights set on providing the best care possible for all who walk through their doors.
  • 2480 NE Fremont St

    Portland, OR 97212

    Cross street: Northeast 24th Avenue

    Map & Directions
  • 503-284-3937

About Fremont Family Vision

Hours
Fri 9am-5pm
4.0 4
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I was searching for my optometrist's number and came across lexpdx's review. I was quite surprised as Dr. Z and his staff have been nothing but courteous, friendly and professional in my dealings with them. When someone posts such a negative review, I always want to know what the other side of the story is so I clicked the comments tab and saw that Dr. Z had in fact responded to lexpdx's comments. Enlightening indeed! It appears Lexpdx wants Dr. Z to violate standards of care by renewing an expired prescription without actually examining the patient. Is lexpdx too lazy to go in or too cheap to pay for the required exam? I highly recommend Dr. Zeleda. He is truly caring.

2
★★★★★

I was searching for my optometrist's number and came across lexpdx's review. I was quite surprised as Dr. Z and his staff have been nothing but courteous, friendly and professional in my dealings with them. When someone posts such a negative review, I always want to know what the other side of the story is so I clicked the comments tab and saw that Dr. Z had in fact responded to lexpdx's comments. Enlightening indeed! It appears Lexpdx wants Dr. Z to violate standards of care by renewing an expired prescription without actually examining the patient. Is lexpdx too lazy to go in or too cheap to pay for the required exam? I highly recommend Dr. Zeleda. He is truly caring.

Pros: Soft-spoken, kind, wonderful doctor

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Fremont Family Vision and Dr. Zelada in particular are severely lacking in customer service. The office listed my name incorrectly in its records which led to problems with third-party providers. Prescription did not contain complete information which caused major problems and Dr. Zelada refused to accomodate a reasonable request to issue a replacement prescription. He instead demanded that I schedule additional paid appointment in order to obtain the prescription previously paid for. AVOID Fremont Family Vision at all costs. In my opinion, they are not customer-friendly and are un-professional.

0
★☆☆☆☆

Fremont Family Vision and Dr. Zelada in particular are severely lacking in customer service. The office listed my name incorrectly in its records which led to problems with third-party providers. Prescription did not contain complete information which caused major problems and Dr. Zelada refused to accomodate a reasonable request to issue a replacement prescription. He instead demanded that I schedule additional paid appointment in order to obtain the prescription previously paid for. AVOID Fremont Family Vision at all costs. In my opinion, they are not customer-friendly and are un-professional.

Cons: Very poor customer service

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Everyone there is so friendly and welcoming. Dr. Zelada has been taking care of my eyes for almost ten years and is wonderful. James is one of the most honest and helpful people you could ever wish for. He'll set you up with great frames. He makes the process painless, quick, and kind of fun. These folks are quality all around. They also have the cutest bike-rack in town!

2
★★★★★

Everyone there is so friendly and welcoming. Dr. Zelada has been taking care of my eyes for almost ten years and is wonderful. James is one of the most honest and helpful people you could ever wish for. He'll set you up with great frames. He makes the process painless, quick, and kind of fun. These folks are quality all around. They also have the cutest bike-rack in town!

Pros: the best doctor(s) in town

Cons: none

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Great service. The doctor was amazing. I highly recomend FFV.

2
★★★★★

Great service. The doctor was amazing. I highly recomend FFV.

Pros: smart, fast, friendly

 

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