Broward Eye Care

★☆☆☆☆
The doctors of Broward Eyecare have devoted themselves to achieving the highest levels of professional performance. They conduct scientific clinical trials of contact lenses and solutions, consulting for the major pharmaceutical and contact lens companies. They publish in peer-reviewed professional journals and present scientific papers and lectures at national and international conferences. They are adjunct professors of optometry at the Pennsylvania College of Optometry mentoring and teaching in areas of contact lens specialty. They devote their time and energy to promoting their profession of optometry by serving in leadership positions at the local, state, and national level.
  • 2502 E Oakland Park Blvd

    Fort Lauderdale, FL 33306

    Map & Directions
  • 954-564-2020

About Broward Eye Care

Hours
Mon 10am-5pm, Fri 10am-5pm, Tue 10am-6pm, Thu 10am-6pm, Wed 10am-1pm, Sat 8am-12pm

Health & Medical

Health & Medical
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Receptionist/Manager, aka Sandra has poor customer service skills. I took a set of glasses to be updated to this business. My glasses had reusable NIKON lenses that I have used for 2 change of prescription already,this would have been the 3rd. To my discontent, they informed me they did not have the proper equipment to do so. Since my new insurance was accepted here I proceeded to have them replace the lenses, as long as I could keep my NIKON lenses; they agreed. Needless to say, their new lenses were so poorly set to my prescription, I simply asked they return them to the initial state they were in and call it a day. They could not find my NIKON lenses; I gave them a few days to rectify the situation and locate my lenses. No results, I finally returned to pick up my glasses. They were fitted with a mismatch set of lenses; one transition lens one generic lens. After a bit of arguing, Sandra throws the glasses at me and exclaims ""those are YOUR lenses!"". Of course she is the Doctor's daughter so the Doctor never found out about it. Al I have received is grief, loss of time and perfectly good glasses. What rip offs! Could not even offer an apology. Just confrontation, since I am a senior, she thought she could intimidate me. Beware!

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★☆☆☆☆

Receptionist/Manager, aka Sandra has poor customer service skills. I took a set of glasses to be updated to this business. My glasses had reusable NIKON lenses that I have used for 2 change of prescription already,this would have been the 3rd. To my discontent, they informed me they did not have the proper equipment to do so. Since my new insurance was accepted here I proceeded to have them replace the lenses, as long as I could keep my NIKON lenses; they agreed. Needless to say, their new lenses were so poorly set to my prescription, I simply asked they return them to the initial state they were in and call it a day. They could not find my NIKON lenses; I gave them a few days to rectify the situation and locate my lenses. No results, I finally returned to pick up my glasses. They were fitted with a mismatch set of lenses; one transition lens one generic lens. After a bit of arguing, Sandra throws the glasses at me and exclaims ""those are YOUR lenses!"". Of course she is the Doctor's daughter so the Doctor never found out about it. Al I have received is grief, loss of time and perfectly good glasses. What rip offs! Could not even offer an apology. Just confrontation, since I am a senior, she thought she could intimidate me. Beware!

 

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