Dolphin Party Rentals

★★★☆☆
  • 1901 E Colorado Blvd

    Pasadena, CA 91107

    Cross street: Just East of Allen

    Map & Directions
  • 626-795-5131

Personal Services

Personal Services
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Always have great service from them for my personal parties but they were off-the-charts fantastic helping my charitable organization with our gala rental needs. Not only did they make multiple site visits but they made a CAD diagram of our floor plan which was extremely helpful for our seating charts. Dolphin's delivery crew was eagerly helpful during set-up and was prompt, and very quick & efficient on pick-up day. Their equipment was top-notch and made for a lovely setting for our fundraising event. Highly recommend them & we will definitely use them again.

5
★★★★★

Always have great service from them for my personal parties but they were off-the-charts fantastic helping my charitable organization with our gala rental needs. Not only did they make multiple site visits but they made a CAD diagram of our floor plan which was extremely helpful for our seating charts. Dolphin's delivery crew was eagerly helpful during set-up and was prompt, and very quick & efficient on pick-up day. Their equipment was top-notch and made for a lovely setting for our fundraising event. Highly recommend them & we will definitely use them again.

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Looove this place. I am getting married locally and had to order a large tent for the wedding. the Sales person responded quickly to my request and came out the next morning to do measurements for the canopy. I even got a diagram shortly thereafter showing where my tables and dance floor were going to be. The staff is always professional when I came in to the store to order my tableware and linens, even letting me play around with how the designs would all look together on a special table. I couldn't be more satisfied with a place it helped take some pressure off of what could have been a stressful wedding planning venture. Thanks Dolphin Rents!

5
★★★★★

Looove this place. I am getting married locally and had to order a large tent for the wedding. the Sales person responded quickly to my request and came out the next morning to do measurements for the canopy. I even got a diagram shortly thereafter showing where my tables and dance floor were going to be. The staff is always professional when I came in to the store to order my tableware and linens, even letting me play around with how the designs would all look together on a special table. I couldn't be more satisfied with a place it helped take some pressure off of what could have been a stressful wedding planning venture. Thanks Dolphin Rents!

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The worst customer service experience of my life. We rented something from them once, and needed it for an event early on Saturday morning. I was stuck in traffic on a Friday afternoon and desperately trying to get to the store on time before they closed. I called and told them I was only a few minutes away, and asked if they could hold the door until I got there. The clerk on the phone was very dismissive. I arrived one minute after their scheduled closing time. The staff was still there, but refused to help me saying the store was closed. They actually pushed me out the door, and locked it in my face, and told me to come back tomorrow. You can imagine I was very upset, since it was not an inexpensive rental, and it was needed very early the next morning and I had driven 45 minutes through traffic to make it there. When I protested vigorously, and asked why any of the staff just couldn't help me, the owner told me to go to h*ll. After the experience they then charged me for the wrong services, and kept charging my card. I had to get my credit card company to make them stop. Don't under any circumstances put yourself through this. There are plenty or reputable and helpful rental companies.

1
★☆☆☆☆

The worst customer service experience of my life. We rented something from them once, and needed it for an event early on Saturday morning. I was stuck in traffic on a Friday afternoon and desperately trying to get to the store on time before they closed. I called and told them I was only a few minutes away, and asked if they could hold the door until I got there. The clerk on the phone was very dismissive. I arrived one minute after their scheduled closing time. The staff was still there, but refused to help me saying the store was closed. They actually pushed me out the door, and locked it in my face, and told me to come back tomorrow. You can imagine I was very upset, since it was not an inexpensive rental, and it was needed very early the next morning and I had driven 45 minutes through traffic to make it there. When I protested vigorously, and asked why any of the staff just couldn't help me, the owner told me to go to h*ll. After the experience they then charged me for the wrong services, and kept charging my card. I had to get my credit card company to make them stop. Don't under any circumstances put yourself through this. There are plenty or reputable and helpful rental companies.

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0 out of 1 people found this review helpful.

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I was extremely satisfied with the staff that assisted me. While at their counter at least 3 staff members asked if I needed assistance,where do you see that service these days! I felt like I was in the Ritz Carlton .Their showroom was beautiful and they displayed trend setting ideas on the tables.Linen selection was incredible, and they have a huge selection of specialty linens. My equipment was delivered on time and the men who delivered were helpful and showed me how to light the patio heaters. I would strongly recommend Dolphin Rents!

4
★★★★☆

I was extremely satisfied with the staff that assisted me. While at their counter at least 3 staff members asked if I needed assistance,where do you see that service these days! I felt like I was in the Ritz Carlton .Their showroom was beautiful and they displayed trend setting ideas on the tables.Linen selection was incredible, and they have a huge selection of specialty linens. My equipment was delivered on time and the men who delivered were helpful and showed me how to light the patio heaters. I would strongly recommend Dolphin Rents!

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1 out of 1 people found this review helpful.

.

Asked for estimate for tent rental prior to X-mas party. Representative came to measure & promised estimate by Fax later in the day. By next day, nothing was received. I called back and got the runaround. Basically, they tried every excuse in the book to NOT do the job. Instead of telling me in the 1st place that they didn't want to do it, they wasted my time.

1
★☆☆☆☆

Asked for estimate for tent rental prior to X-mas party. Representative came to measure & promised estimate by Fax later in the day. By next day, nothing was received. I called back and got the runaround. Basically, they tried every excuse in the book to NOT do the job. Instead of telling me in the 1st place that they didn't want to do it, they wasted my time.

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1 out of 1 people found this review helpful.

.

Horrible! Never in my entire life have I been treated more rudely. This company was proactively discourteous! I will never do business here again!!!!

PROS: none
CONS: rude staff; old, tired store, inconvenient locaiton & loading facility

1
★☆☆☆☆

Horrible! Never in my entire life have I been treated more rudely. This company was proactively discourteous! I will never do business here again!!!!

PROS: none
CONS: rude staff; old, tired store, inconvenient locaiton & loading facility

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1 out of 1 people found this review helpful.

.

My favorite thing about this company is that you can see right away what they have available and how it will look - All on the website. They must have figured out that the better the website is, the more business they will get. I was so impressed with the detailed images of their inventory that I decided right then and there to use their rentals for my wedding.

PROS: WEBSITE
CONS: None!!

4
★★★★☆

My favorite thing about this company is that you can see right away what they have available and how it will look - All on the website. They must have figured out that the better the website is, the more business they will get. I was so impressed with the detailed images of their inventory that I decided right then and there to use their rentals for my wedding.

PROS: WEBSITE
CONS: None!!

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1 out of 1 people found this review helpful.

.

They have a great selection.The staff was friendly and helpful.Very reliable,this was my 1st aarty and they made everything super easy! They delivered and picked up on time.

PROS: Selection,great staff
CONS: No cons ,they did everything they said they would do

5
★★★★★

They have a great selection.The staff was friendly and helpful.Very reliable,this was my 1st aarty and they made everything super easy! They delivered and picked up on time.

PROS: Selection,great staff
CONS: No cons ,they did everything they said they would do

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1 out of 1 people found this review helpful.

.

This place has a huge selection of party supplies and is great for party needs in a pinch. They always have what you need in stock and their prices are very reasonable. The staff is very friendly and helpful.

4
★★★★☆

This place has a huge selection of party supplies and is great for party needs in a pinch. They always have what you need in stock and their prices are very reasonable. The staff is very friendly and helpful.

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.

Dolphin rental has everything you need for a party, wedding or any other large gathering you are having at your home. In addition to tables and chairs you can rent table linen's, glassware, etc. They drop off and pick up if you want to pay for it. They are slow on the pick up - its a noon to five type of deal.

4
★★★★☆

Dolphin rental has everything you need for a party, wedding or any other large gathering you are having at your home. In addition to tables and chairs you can rent table linen's, glassware, etc. They drop off and pick up if you want to pay for it. They are slow on the pick up - its a noon to five type of deal.

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.

very reliable for table and chair rentals

4
★★★★☆

very reliable for table and chair rentals

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1 out of 1 people found this review helpful.

 

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