Postal Annex

★☆☆☆☆
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    • 7107 Broadway

      Lemon Grove, CA 91945

      Map & Directions
    • 619-460-4420

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    I just moved to San Diego for a job and I went there today for a Livescan Fingerprint service after I received an e-mail from my agency telling me to get it done by today or tomorrow. I wanted to get it out of the way, so I went on the on the DOJ website and looked up for the cheapest service. BIG MISTAKE. The service--or lack thereof--is not worth the $14.99 advertised price.\n\nBefore I go on, I must admit I was at fault for overlooking the detail of bringing the Livescan request form (yes, a rookie mistake), but I was hoping the people working there could at least direct me to the nearest Library or business that provided Internet and printing services. No one knew where I could find those services. I didn't want to drive back to National City without getting the services I needed. With under an hour left before closing time, I figured I had enough time to print out the form at a library and go back to get my fingerprints processed. So I looked up the closest library on my phone, and found one a mile down the street. I went to that branch, signed up for a card, and used their Internet and printer. I went back to the Postal Annex and arrived there at about 5:35--about 25 minutes before closing time. When I came up from the line, the man was very dismissive of me and told me to come back tomorrow because it would take him AT LEAST 30 MINUTES to do the service. I tried to tell him that I went through a bunch of trouble just to have this done. But he wouldn't even entertain me! He just left me standing there and told the female attendant that he was going to pick up something from the store.\n\nI was IRATE! So I went back on the DOJ site on my phone to see if I could find another place that was open. I wanted to get this service done so I wouldn't feel as if all of my efforts were in vain. I ended up finding a better place in Chula Vista that was open until 7pm. It took me less than 10 minutes to have my information, fingerprints, and payment method processed. He informed me that this man didn't know what he was doing if he claimed that it would take 30 minutes.\n\nI suggest if you live in the South Bay or 15-20 minutes away from the older part of Chula Vista, go to AAA Livescan on 126 Broadway. He knows exactly what he is doing and will NOT waste your time.

    0
    ★☆☆☆☆

    I just moved to San Diego for a job and I went there today for a Livescan Fingerprint service after I received an e-mail from my agency telling me to get it done by today or tomorrow. I wanted to get it out of the way, so I went on the on the DOJ website and looked up for the cheapest service. BIG MISTAKE. The service--or lack thereof--is not worth the $14.99 advertised price.\n\nBefore I go on, I must admit I was at fault for overlooking the detail of bringing the Livescan request form (yes, a rookie mistake), but I was hoping the people working there could at least direct me to the nearest Library or business that provided Internet and printing services. No one knew where I could find those services. I didn't want to drive back to National City without getting the services I needed. With under an hour left before closing time, I figured I had enough time to print out the form at a library and go back to get my fingerprints processed. So I looked up the closest library on my phone, and found one a mile down the street. I went to that branch, signed up for a card, and used their Internet and printer. I went back to the Postal Annex and arrived there at about 5:35--about 25 minutes before closing time. When I came up from the line, the man was very dismissive of me and told me to come back tomorrow because it would take him AT LEAST 30 MINUTES to do the service. I tried to tell him that I went through a bunch of trouble just to have this done. But he wouldn't even entertain me! He just left me standing there and told the female attendant that he was going to pick up something from the store.\n\nI was IRATE! So I went back on the DOJ site on my phone to see if I could find another place that was open. I wanted to get this service done so I wouldn't feel as if all of my efforts were in vain. I ended up finding a better place in Chula Vista that was open until 7pm. It took me less than 10 minutes to have my information, fingerprints, and payment method processed. He informed me that this man didn't know what he was doing if he claimed that it would take 30 minutes.\n\nI suggest if you live in the South Bay or 15-20 minutes away from the older part of Chula Vista, go to AAA Livescan on 126 Broadway. He knows exactly what he is doing and will NOT waste your time.

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    This guy is a cheat. He screwed up taking my fingerprints (after over-charging me), then refused to correct his errors even though this is stipulated by both the FBI and Live Scan policy. He was distracted the entire time, even getting the ""which finger?"" entry information incorrect on the Live Scan form. Then he got really nasty when I tried to correct him. I cannot believe someone like this is even in business. Probably the worst, most dishonest, and nastiest customer service I have ever seen, and this guy is CERTIFIED to process fingerprints as an official form of identification? Avoid at all costs.

    0
    ★☆☆☆☆

    This guy is a cheat. He screwed up taking my fingerprints (after over-charging me), then refused to correct his errors even though this is stipulated by both the FBI and Live Scan policy. He was distracted the entire time, even getting the ""which finger?"" entry information incorrect on the Live Scan form. Then he got really nasty when I tried to correct him. I cannot believe someone like this is even in business. Probably the worst, most dishonest, and nastiest customer service I have ever seen, and this guy is CERTIFIED to process fingerprints as an official form of identification? Avoid at all costs.

    .

    This is the Postal Annex in Lemon Grove by Smart and Final, across from Alberstson's. My boyfriend suggested i go here instead of the post office because they might be cheaper. Big Mistake! They took 30 mins to put 3 presents already wrapped in box's. After i told them i need to be on my way, they rang me up and charged me $60 to ship to arizona a toy arrow, 1 candle, and a T-shirt! More then the gifts cost! I told them that price was ridiculous and they said sorry that was the price i had to pay. Not only were both employees very slow in helping me and getting me out the door, but they were unhelpful and rude. I was so upset that i had wasted 30 mins to pay $60 which is way higher then the post office. I wouldnt recommend ANYONE go to this store. If there's no line in Postal Annex you'll probably be waiting longer to leave then if you standed in a line out the door at the post office! The post office is worth the wait over this place!

    0
    ★☆☆☆☆

    This is the Postal Annex in Lemon Grove by Smart and Final, across from Alberstson's. My boyfriend suggested i go here instead of the post office because they might be cheaper. Big Mistake! They took 30 mins to put 3 presents already wrapped in box's. After i told them i need to be on my way, they rang me up and charged me $60 to ship to arizona a toy arrow, 1 candle, and a T-shirt! More then the gifts cost! I told them that price was ridiculous and they said sorry that was the price i had to pay. Not only were both employees very slow in helping me and getting me out the door, but they were unhelpful and rude. I was so upset that i had wasted 30 mins to pay $60 which is way higher then the post office. I wouldnt recommend ANYONE go to this store. If there's no line in Postal Annex you'll probably be waiting longer to leave then if you standed in a line out the door at the post office! The post office is worth the wait over this place!

    Cons: DONT GO HERE!

     

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