Xtreme Auto Accessories

★★★☆☆
  • 7555 US Highway 64

    Memphis, TN 38133

    Map & Directions
  • 901-377-0027

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I have dealt with them over a decade ago and thought the experience would be the same. Only bought lug nuts for my truck and they were the wrong size. The good and worst thing about it was that the did exchange them out and mounted my new wheels and tires to the truck at no cost since I couldn't because of what i believe was an honest mistake. In turn, the tech working on my truck drop my factory rim and tire on the outside of the bed and didn't let me know at all. I noticed it a stop light down the road and went back. Sales people saw the damage and was ready to make it right. the tech (who worked on the truck) and manager (I believe or owner) tried to find every excuse to keep from having to fix it saying they couldn't see how it was done. If they would have said something at the beginning, it would be no big problem. Honesty is key to running a business and they apparently do not have any where the work is done. Though they are fixing the dent right away, I will not go back after they fix it because who knows what goes on in the back and will advise all others to go elsewhere.

1
★☆☆☆☆

I have dealt with them over a decade ago and thought the experience would be the same. Only bought lug nuts for my truck and they were the wrong size. The good and worst thing about it was that the did exchange them out and mounted my new wheels and tires to the truck at no cost since I couldn't because of what i believe was an honest mistake. In turn, the tech working on my truck drop my factory rim and tire on the outside of the bed and didn't let me know at all. I noticed it a stop light down the road and went back. Sales people saw the damage and was ready to make it right. the tech (who worked on the truck) and manager (I believe or owner) tried to find every excuse to keep from having to fix it saying they couldn't see how it was done. If they would have said something at the beginning, it would be no big problem. Honesty is key to running a business and they apparently do not have any where the work is done. Though they are fixing the dent right away, I will not go back after they fix it because who knows what goes on in the back and will advise all others to go elsewhere.

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The customer service and sales department at Xtreme is very poor. I paid $43 for a set of replacement remotes for my Viper alarm system on Friday afternoon and was told that they would be ready for pickup on Monday afternoon. I called on

3
★★★★★

The customer service and sales department at Xtreme is very poor. I paid $43 for a set of replacement remotes for my Viper alarm system on Friday afternoon and was told that they would be ready for pickup on Monday afternoon. I called on

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I recently had my 2010 Porsche SUV tinted there. At first I was iffy on letting them touch my vehicle due to a previous experience with them in 2007. First I called and asked about the window film. First thing mentioned is that there is a guy there that "put's our last installer to shame". Still apprehensive, I made an appearance. I wanted to see for myself. I walk into the store and asked to see him. You could tell instantly that this is a car guy; tattoos everywhere!! I asked him several questions regarding the film, install time, warranties, etc. He answered in the most honest, professional way possible. I let him do it. My Porsche is perfect!! Not one bubble, scratch, scar, nothing. I mean PERFECT!! I took it back to him and let him put the clear paint protection film on it. And thats perfect as well. I would highly recommend him to anyone. Xtreme has had some awful reviews in the past but this guy definitely made my experience worth while.

4
★★★★☆

I recently had my 2010 Porsche SUV tinted there. At first I was iffy on letting them touch my vehicle due to a previous experience with them in 2007. First I called and asked about the window film. First thing mentioned is that there is a guy there that "put's our last installer to shame". Still apprehensive, I made an appearance. I wanted to see for myself. I walk into the store and asked to see him. You could tell instantly that this is a car guy; tattoos everywhere!! I asked him several questions regarding the film, install time, warranties, etc. He answered in the most honest, professional way possible. I let him do it. My Porsche is perfect!! Not one bubble, scratch, scar, nothing. I mean PERFECT!! I took it back to him and let him put the clear paint protection film on it. And thats perfect as well. I would highly recommend him to anyone. Xtreme has had some awful reviews in the past but this guy definitely made my experience worth while.

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In 2005, I asked the Bartlett store about rolling the inner edges of my rear fenders with a professional fender rim rolling tool. This was to prevent a non-OEM rim set from touching the inner edge of the rear fenders when cornering. I was told they could do exactly what I needed done, with the professional fender rim rolling tool that I asked them about.

When I returned to pick up my 2004 Ford Taurus from their shop, I paid the bill & then went outside to inspect the work performed. I found that the inner edge of my fenders had been cut in several places with a hand grinder, hammered & bent down with pliers. I showed this to the manager and asked why they had butchered my fenders instead of rolling them with a fender rolling tool like I had requested. I told him that they had cut, hammered, and mashed my fenders with pliers and that this would cause the fenders to rust out. I got only excuses and double-talk from him. I asked who owned the store and was not given that information. I told the manager that I would bring quotes from two auto body repair shops to repair the damage they had done. I returned with estimates ( $1100 & $1300 ) and handed them to the manager. He laughed & got smart about it.

I had the fenders repaired, at a cost of $1249 at a body shop in Olive Branch, MS. I still have the car. I consulted with an attorney about this matter but was told that with the manager at Xtreme Auto Accessories willing to lie about what work was requested, there would be little chance of winning a court case for the damages.

I filed a complaint with the Memphis BBB at the time this happened. The complaint is no longer accesible there, as I suppose Xtreme Auto Accessories is no longer a member of the BBB, due to the numerous other complaints posted there about them. And yes, I have the name of the manager who was at Xtreme Auto Accessories at the time, but will not divulge it here.

BEWARE !!! DISHONEST BUSINESS PRACTICES !!!

Posted By: Wayne Ellis, Olive Branch, MS

0
★☆☆☆☆

In 2005, I asked the Bartlett store about rolling the inner edges of my rear fenders with a professional fender rim rolling tool. This was to prevent a non-OEM rim set from touching the inner edge of the rear fenders when cornering. I was told they could do exactly what I needed done, with the professional fender rim rolling tool that I asked them about.

When I returned to pick up my 2004 Ford Taurus from their shop, I paid the bill & then went outside to inspect the work performed. I found that the inner edge of my fenders had been cut in several places with a hand grinder, hammered & bent down with pliers. I showed this to the manager and asked why they had butchered my fenders instead of rolling them with a fender rolling tool like I had requested. I told him that they had cut, hammered, and mashed my fenders with pliers and that this would cause the fenders to rust out. I got only excuses and double-talk from him. I asked who owned the store and was not given that information. I told the manager that I would bring quotes from two auto body repair shops to repair the damage they had done. I returned with estimates ( $1100 & $1300 ) and handed them to the manager. He laughed & got smart about it.

I had the fenders repaired, at a cost of $1249 at a body shop in Olive Branch, MS. I still have the car. I consulted with an attorney about this matter but was told that with the manager at Xtreme Auto Accessories willing to lie about what work was requested, there would be little chance of winning a court case for the damages.

I filed a complaint with the Memphis BBB at the time this happened. The complaint is no longer accesible there, as I suppose Xtreme Auto Accessories is no longer a member of the BBB, due to the numerous other complaints posted there about them. And yes, I have the name of the manager who was at Xtreme Auto Accessories at the time, but will not divulge it here.

BEWARE !!! DISHONEST BUSINESS PRACTICES !!!

Posted By: Wayne Ellis, Olive Branch, MS

Cons: NOT TRUTHFUL ABOUT WORK & COMPLAINT IGNORED

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6 years ago I had my Mitsubishi eclipse new 03 taken in there and I got the windows tinted, i was naive and thought i had gotten a great tint job. i paid almost 3 hundred for this job, and i am a firm believer in "you get what you pay for" but these guys are a joke! I recently took my Nissan Maxima to them(yesterday) to get tint. it was overcast and late, so i took it home. When i woke up, i saw nothing but creases, dirt bubbles, and finger prints! And this is coming from a guy who i called up and he verified all of these things(he has been doing tint for 20 years), i wish i could post a picture on here! so bottom line, i am going to pay him to take it off! I wont let extreme touch any of my cars ever again! not even to fix what they screwed up! Especially in fear of them screwing up my defrost in the back! If they cant even put it on right, how could i expect them to take it off right?

1
★☆☆☆☆

6 years ago I had my Mitsubishi eclipse new 03 taken in there and I got the windows tinted, i was naive and thought i had gotten a great tint job. i paid almost 3 hundred for this job, and i am a firm believer in "you get what you pay for" but these guys are a joke! I recently took my Nissan Maxima to them(yesterday) to get tint. it was overcast and late, so i took it home. When i woke up, i saw nothing but creases, dirt bubbles, and finger prints! And this is coming from a guy who i called up and he verified all of these things(he has been doing tint for 20 years), i wish i could post a picture on here! so bottom line, i am going to pay him to take it off! I wont let extreme touch any of my cars ever again! not even to fix what they screwed up! Especially in fear of them screwing up my defrost in the back! If they cant even put it on right, how could i expect them to take it off right?

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I brought my brand new vehicle to Xtreme for a full tint job. I was advised that the tint work was subcontracted out but still done under the Xtreme name and with the alleged integrity all their work is done with. Not so. Within 2 months I have been back to Xtreme 3 times for bubbling, tint cracking and random noises when lowering and raising the windows. On top of all of this, the installer scratched the interior of my vehicle the last time I was there to fix the tint! They told me that whatever parts necessary to fix the interior were ordered and would arrive in 2-3 days. After a full week and promises of return phone calls, I had to call them and insist upon an answer. This is not the type of service I expect to receive from any store, let alone one that deals frequently with high-end vehicles and demands. The guys that work the counter are nice and friendly, but quickly distance themselves from the tint installer. It has just been one headache after another. I certainly would discourage anyone from using Xtreme's tint service. I cannot speak of their other services. I dread returning my vehicle back to Xtreme for them to fix the interior and am contemplating getting it fixed myself and billing them for it. What an Xtreme mess!

2
★★☆☆☆

I brought my brand new vehicle to Xtreme for a full tint job. I was advised that the tint work was subcontracted out but still done under the Xtreme name and with the alleged integrity all their work is done with. Not so. Within 2 months I have been back to Xtreme 3 times for bubbling, tint cracking and random noises when lowering and raising the windows. On top of all of this, the installer scratched the interior of my vehicle the last time I was there to fix the tint! They told me that whatever parts necessary to fix the interior were ordered and would arrive in 2-3 days. After a full week and promises of return phone calls, I had to call them and insist upon an answer. This is not the type of service I expect to receive from any store, let alone one that deals frequently with high-end vehicles and demands. The guys that work the counter are nice and friendly, but quickly distance themselves from the tint installer. It has just been one headache after another. I certainly would discourage anyone from using Xtreme's tint service. I cannot speak of their other services. I dread returning my vehicle back to Xtreme for them to fix the interior and am contemplating getting it fixed myself and billing them for it. What an Xtreme mess!

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I have had two experiences with Xtreme Auto Accessories. The first was a couple of years ago when they charged me too much for putting window film on my car and I was too naive at the time to know tinting cost. More recently I had a cold air intake ordered and installed. I can't complain about the cost of the intake system, but installation cost for such a simple install was quite expensive. When I got my car back and got home I realized the the shop had scratched my paint when removing the old intake and putting in the new intake. When I confronted the manager he was almost arrogant in the way he acted toward me. Oh we couldn't have done that. Our mechanic is too good to make a mistake or be so careless. Eventually he conceded and said he would take care of it and have it repaired in Xtremes' detailing department. I left and didn't return. I made a mistake the first time trusting them with putting on my tint thinking I was getting a good price. I should have learned from the first experience, but I decided to try them again. NOT AGAIN. I got it taken care of at another shop. It cost me a little, but I didn't have to deal with the conceited, arrogant employees. I don't recommend Xtreme Auto Accessories. Yeah the store is big and clean, but the way you are treated has to account for something. Careless installation and high prices along with poor customer service equals Xtreme Auto Accessories.

2
★★☆☆☆

I have had two experiences with Xtreme Auto Accessories. The first was a couple of years ago when they charged me too much for putting window film on my car and I was too naive at the time to know tinting cost. More recently I had a cold air intake ordered and installed. I can't complain about the cost of the intake system, but installation cost for such a simple install was quite expensive. When I got my car back and got home I realized the the shop had scratched my paint when removing the old intake and putting in the new intake. When I confronted the manager he was almost arrogant in the way he acted toward me. Oh we couldn't have done that. Our mechanic is too good to make a mistake or be so careless. Eventually he conceded and said he would take care of it and have it repaired in Xtremes' detailing department. I left and didn't return. I made a mistake the first time trusting them with putting on my tint thinking I was getting a good price. I should have learned from the first experience, but I decided to try them again. NOT AGAIN. I got it taken care of at another shop. It cost me a little, but I didn't have to deal with the conceited, arrogant employees. I don't recommend Xtreme Auto Accessories. Yeah the store is big and clean, but the way you are treated has to account for something. Careless installation and high prices along with poor customer service equals Xtreme Auto Accessories.

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This is a very nice and clean auto accessory shop. They carry a very wide variety of import and domestic add on items including euro tail lights and wheels. They are always pretty friendly, and the store is always very very clean. The only drawback is they expect you to actually know something about cars when you walk in there.

PROS: Big Selection/Very clean store
CONS: High Customer Expectations

5
★★★★★

This is a very nice and clean auto accessory shop. They carry a very wide variety of import and domestic add on items including euro tail lights and wheels. They are always pretty friendly, and the store is always very very clean. The only drawback is they expect you to actually know something about cars when you walk in there.

PROS: Big Selection/Very clean store
CONS: High Customer Expectations

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