Eyecare Associates of Lee's Summit

★★★★★
  • 221 NW Mcnary Ct

    Lees Summit, MO 64086

    Map & Directions
  • 816-524-8900

About Eyecare Associates of Lee's Summit

Health & Medical

Health & Medical
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We have been going to Eye Care Associates for at least 15 years. When we first started going there, we loved the doctors and the staff (when they were in the old building). I still like Dr. Doug (for my husband and I) and Dr. Julie (for our kids), but we are switching to a new doc next year due to the rudeness of a few members of the office staff. My daughter, who is 6, just had her checkup in October. My husband said the receptionist, as they were waiting to be taken back, was griping about kids getting out the toys, making a mess with granola bars (that the office provides), and leaving fingerprints on the door. Sorry, but kids do that stuff, and if you are involved in a business that treats kids, deal with it! Then, the person who did her initial screening in the first room was very rude and impatient with her. We've had several problems with billing and insurance issues with the office staff, which always seems to be a big bother to correct. Now, I'm the first to admit, everyone has a bad day now & then and no office is going to be perfect, but the last few years incidents have been adding up. I'm sad to say, we are moving on.

3
★★★☆☆

We have been going to Eye Care Associates for at least 15 years. When we first started going there, we loved the doctors and the staff (when they were in the old building). I still like Dr. Doug (for my husband and I) and Dr. Julie (for our kids), but we are switching to a new doc next year due to the rudeness of a few members of the office staff. My daughter, who is 6, just had her checkup in October. My husband said the receptionist, as they were waiting to be taken back, was griping about kids getting out the toys, making a mess with granola bars (that the office provides), and leaving fingerprints on the door. Sorry, but kids do that stuff, and if you are involved in a business that treats kids, deal with it! Then, the person who did her initial screening in the first room was very rude and impatient with her. We've had several problems with billing and insurance issues with the office staff, which always seems to be a big bother to correct. Now, I'm the first to admit, everyone has a bad day now & then and no office is going to be perfect, but the last few years incidents have been adding up. I'm sad to say, we are moving on.

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The staff was friendly, the doctor's are amazing, the glasses are hip and overall I loved my expirence there! I will be back and I do recommend them to EVERYONE!

3
★★★★★

The staff was friendly, the doctor's are amazing, the glasses are hip and overall I loved my expirence there! I will be back and I do recommend them to EVERYONE!

Pros: Building, parking, service

Cons: I had to go back to work!

 

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