Honda Of Bartlesville

★☆☆☆☆
  • 3210 SE Washington Blvd

    Bartlesville, OK 74006

    Map & Directions
  • 918-333-3333

About Honda Of Bartlesville

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Mon-Fri 8:30am-7pm, Sat 9am-6pm

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Honda Automobiles

231 NE Washington Blvd Bartlesville, OK

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Honda of Bartlesville

3210 Se Washington Blvd Bartlesville, OK

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We purchases two vehicles on 05/31/2011. The 2011 Honda Pilot was supposed to be a EX-L 4WD with RES (Rear-Entertainment System). We agreed upon a price of the vehicle and the sales document had transposed two numbers as the sales price which they corrected. After that, I noticed it said 2WD instead of 4WD and asked the salesman to confirm that it was a 4WD vehicle we were purchasing and he agreed that it was 4WD and the 2WD was a typo. We proceeded to the finance department, where the papers all said we were purchasing a 2011 Honda Pilot 4WD RES and we signed all the documents, getting a 0.9% APR for 60 months. The day after our purchase we realized that the vehicle was only a 2WD vehicle and told that it was their mistake and it would be corrected. The next morning, the case was different. The dealership refused to get us the car we thought we had bought because we had signed the sales document showing 2WD, even though I had confirmed with the salesman that it was a 4WD. I should have had them cross it out and change it, but I trusted their word. Now, the dealership is using that against us saying we knew it was a 2WD vehicle and never said anything or asked about it being a 4WD vehicle. As you can imagine, I am awaiting the call from Honda to rate the dealership. I WOULD NOT recommend buying a car from this dealership because when they make a mistake, it is your problem not theirs!

1
★☆☆☆☆

We purchases two vehicles on 05/31/2011. The 2011 Honda Pilot was supposed to be a EX-L 4WD with RES (Rear-Entertainment System). We agreed upon a price of the vehicle and the sales document had transposed two numbers as the sales price which they corrected. After that, I noticed it said 2WD instead of 4WD and asked the salesman to confirm that it was a 4WD vehicle we were purchasing and he agreed that it was 4WD and the 2WD was a typo. We proceeded to the finance department, where the papers all said we were purchasing a 2011 Honda Pilot 4WD RES and we signed all the documents, getting a 0.9% APR for 60 months. The day after our purchase we realized that the vehicle was only a 2WD vehicle and told that it was their mistake and it would be corrected. The next morning, the case was different. The dealership refused to get us the car we thought we had bought because we had signed the sales document showing 2WD, even though I had confirmed with the salesman that it was a 4WD. I should have had them cross it out and change it, but I trusted their word. Now, the dealership is using that against us saying we knew it was a 2WD vehicle and never said anything or asked about it being a 4WD vehicle. As you can imagine, I am awaiting the call from Honda to rate the dealership. I WOULD NOT recommend buying a car from this dealership because when they make a mistake, it is your problem not theirs!

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