Chapman, Cathy M, Md - Rheumatology Dermatology Assoc

★☆☆☆☆
  • 5210 Poplar Ave # 150

    Memphis, TN 38119

    Map & Directions
  • 901-683-9926

About Chapman, Cathy M, Md - Rheumatology Dermatology Assoc

Hours
By Appointment

Health & Medical

Health & Medical
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As others who need an appointment with a Rheumatologists, you know how long it takes to be seen by one. I waited 6 months to be seen by Dr. Chapman only to have a very disappointing experience. The front desk staff was very rude and confrontational. Dr. Chapman spent under 5 minutes with me only to ask me questions while typing away on a computer then proceeded to hand me a printout of what she ""thought"" might be the issue causing my pain and prescribed me medicine. How do you prescribe a patient medicine after only spending a few minutes with them? Particularly, when this patient has experienced Chronic pain for several years. Dr. Chapman may have looked me in the eye once. As a person who has suffered pain and discomfort for many years, my suggestion would be not to be seen by this doctor. Pain is a matter that needs compassion and attention. I felt as though I was wasting her time and am now left to still be uncomfortable with pain. I was very discouraged and disappointed with this Dr. and her staff.

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★☆☆☆☆

As others who need an appointment with a Rheumatologists, you know how long it takes to be seen by one. I waited 6 months to be seen by Dr. Chapman only to have a very disappointing experience. The front desk staff was very rude and confrontational. Dr. Chapman spent under 5 minutes with me only to ask me questions while typing away on a computer then proceeded to hand me a printout of what she ""thought"" might be the issue causing my pain and prescribed me medicine. How do you prescribe a patient medicine after only spending a few minutes with them? Particularly, when this patient has experienced Chronic pain for several years. Dr. Chapman may have looked me in the eye once. As a person who has suffered pain and discomfort for many years, my suggestion would be not to be seen by this doctor. Pain is a matter that needs compassion and attention. I felt as though I was wasting her time and am now left to still be uncomfortable with pain. I was very discouraged and disappointed with this Dr. and her staff.

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My wife waited 6 months for this appointment and Cathy spent 2 minutes with her. The staff was rude and would not take our FSA card (specifically for doctors visits) because they said I had to be there to sign it. Multiple offices over multiple years this has never been a problem. Told my wife they would cancel her appointment if she didn't provide another form of payment. She was upset so I drove across town to be there with her. They would not let me go back with her and were extremely rude. The office manager Lynn said if I didn't like it my wife could go somewhere else. We are going to do that! From the signs in the lobby "If you want to hear bells and whistles go to the casino- silence your phones!" and the multiple payment due now signs you can tell the doctor is not interested in the wellness of her patients. The decor is old and there was dust on everything. If one thing was decent I would withold this review but they absolutely went out of their way to make the visit horrific. I really feel hurt and upset that my wife cried when she got to her car. I am stunned...

1
★☆☆☆☆

My wife waited 6 months for this appointment and Cathy spent 2 minutes with her. The staff was rude and would not take our FSA card (specifically for doctors visits) because they said I had to be there to sign it. Multiple offices over multiple years this has never been a problem. Told my wife they would cancel her appointment if she didn't provide another form of payment. She was upset so I drove across town to be there with her. They would not let me go back with her and were extremely rude. The office manager Lynn said if I didn't like it my wife could go somewhere else. We are going to do that! From the signs in the lobby "If you want to hear bells and whistles go to the casino- silence your phones!" and the multiple payment due now signs you can tell the doctor is not interested in the wellness of her patients. The decor is old and there was dust on everything. If one thing was decent I would withold this review but they absolutely went out of their way to make the visit horrific. I really feel hurt and upset that my wife cried when she got to her car. I am stunned...

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