Optimum TV

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About Optimum TV

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  • Telephone Companies
  • Telephone Service
  • Computer & Internet Services
  • Internet-Related Services
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Details
  • Cable TV Equipment

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Great Falls:
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Optimum Voice

2910 10th Ave. South Great Falls, MT

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Optimum Online

2910 10th Ave. South Great Falls, MT

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I have had the worst customer service the past couple days. I can't believe the things I have been told. The tech was supposed to complete the install, and said he had to run to the office, and he would be back, but never showed up, or called. Now I am being told I have to wait another week. Also I was told by a representative that if I can't get someone out before the 14th then I can just cancel my service. I work for a call center doing support for ISP's, and I would lose my job if I were to do this. I can't believe this is how people get treated. Just because you're a monopoly doesn't mean you get to treat people this way. I have no choice but to have your service so it would be nice to not have to deal with this crap

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★☆☆☆☆

I have had the worst customer service the past couple days. I can't believe the things I have been told. The tech was supposed to complete the install, and said he had to run to the office, and he would be back, but never showed up, or called. Now I am being told I have to wait another week. Also I was told by a representative that if I can't get someone out before the 14th then I can just cancel my service. I work for a call center doing support for ISP's, and I would lose my job if I were to do this. I can't believe this is how people get treated. Just because you're a monopoly doesn't mean you get to treat people this way. I have no choice but to have your service so it would be nice to not have to deal with this crap

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