PetPlex Animal Hospital

★☆☆☆☆
  • 4200 Walnut Road

    Buckeye Lake, OH 43008

    Map & Directions
  • 740-929-3300

About PetPlex Animal Hospital

Categories
  • Veterinarians
  • Pet Services
  • Emergency Vets
Hours
M-F 7:30am-8:30pm, Sa 7:30am-4:30pm, Su Closed (Emergency Services: Monday through Saturday until 11:30pm and Sunday from 9:00am until 11:30pm)
Emails
  • PetPlex@gmail.com
Keywords
  • Veterinarian
  • mobile vet services
  • Pet Grooming
  • emergency vet services
  • pet dental services
  • flea and tick medicine
  • Pet Surgery
  • senior pet care
  • Dog Training
  • Pet CT Scan

Pets & Animals

Pets & Animals
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Pet Plex Animal Hospital

PO Box 75 Buckeye Lake, OH

1.0 3
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I take my family member a female Weimaraner to be seen in an emergency, because she had been acting delusional, hiding and crying under a bed, had a fever, and vaginal discharge in to be seen by the Doctor, if that is what you can call this heartless sinister con woman going by the name of Jessica Williamson, DVM.
Without running a SINGLE test this imposter hiding behind the title of DVM begins to tell me that it is pyometra and that my dog has 48 hours to live if we do not operate. To give her credit she did at least take a rectal temperature of my baby and a vaginal swab (which was not yet looked at!). She sends a tech back in to provide me with estimates of services to be performed.
This estimate was for $269.26 and included the exam, vaginal swab (cytology), blood work (CBC), and urinalysis. When I question why we need these tests if she wants to operate based off of the swab (not yet looked at), the tech knows not what to say, except she can get the doctor.
The soulless crook Jessica Williamson returns to try to explain to me that even though the swab will confirm to her if this is pyometra, she needs the blood tests to see if her white cells are elevated because of infection. When asked if she plans to operate if the swab comes back for pyometra she said YES. So I asked why then do I need $130 blood work? She had no response. I also asked what is the $42 for urinalysis for? Also her response was that it was no where to be found. I then explained that my concern that the $269.26 estimate did not even include a cure or resolution to my childs situation! She then says she can have the surgery estimate drawn up, and asks my permission to proceed. I tell her she can proceed with the swab only at this point, as I begin to become emotional and tears begin to fall due to concern for my loved one.
The tech returns with another estimate for $973.47 for the surgery, saying the doctor confirms based off of the swab that indeed the bacteria found was pyometra. She then asks if I need a minute to decide. I tell her yes. As I stare at my sick baby with tears running down my face thinking about the impact $1300 would have on my family at home and the impact that the loss of my dog/child would have on my 3 sons and wife at home. I then begin to use the internet to do research on my phone.
What I find is the following:
Symptoms of PYOMETRA in canines:
Abdominal distention (from an enlarged uterus)
Vulvar (vaginal) discharge
Closed cervix
Lethargy
Depression
Lack of appetite
Vomiting
Increased water consumption
Frequent urination
Coming within 4-6 weeks after last heat/cycle
Usually occurring in dogs over the age of 6.

Of all of these items the ONLY symptom my baby had was vulval discharge! Her last heat was over 3 months ago and she had just turned 4. She was still eating normal drinking normal had brief lethargy at most. I mean she was staring up at me wagging her nub and bouncing around. She had no sensitivity on her abdomen which would show signs of abdominal distention. NONE of this really applied, yet this Doctor was telling me she had only 48 hours to live if not operated on?
The tech returned asking for my decision. I told her I need to pay for what was done and I would be leaving. I was still crying, for fear that my dog could be dying. She said ok and showed me to the desk.
A member of the staff that shall remain nameless saw my distress and mentioned that I should probably consider going to a different clinic. This made no sense to me at the time, because I was rather emotional. I began to drive around and clear my mind thinking that my dog had very little time left with us. That is when I decided to get a second opinion; after all wouldnt we do the same if it was us.
I drove to Columbus to Rascal Animal Hospital, did not even mention the previous visit to PETPLEX animal hospital when I arrived. The doctor saw my baby and drew blood work and requested to do an x-ray. I asked why and she came in to see me. She explained that she was not sure if it was Pyometra and wanted to do some testing (blood work) and take a look on the x-ray to see if the uterus was enlarged which would tell her more and help make a diagnosis.
AN X-RAY!!!! Never mentioned by Petplex and sure as hell makes more sense than a urinalysis!
I agreed and she brought me an estimate for worst case scenario if it was confirmed as Pyometra and she would have to have surgery. To my shock it was $360.63 for everything including the X-ray and blood work! I was almost visually angry towards Jessica Williamson, DVM thinking about the nearly $1000 difference in cost.
Upon completing the blood work and X-ray the doctor returned to inform me that it was not consistent with Pyometra, but that she did have an infection, and they would like to proceed by keeping the dog overnight and administering IV medication t

1
★☆☆☆☆

I take my family member a female Weimaraner to be seen in an emergency, because she had been acting delusional, hiding and crying under a bed, had a fever, and vaginal discharge in to be seen by the Doctor, if that is what you can call this heartless sinister con woman going by the name of Jessica Williamson, DVM.
Without running a SINGLE test this imposter hiding behind the title of DVM begins to tell me that it is pyometra and that my dog has 48 hours to live if we do not operate. To give her credit she did at least take a rectal temperature of my baby and a vaginal swab (which was not yet looked at!). She sends a tech back in to provide me with estimates of services to be performed.
This estimate was for $269.26 and included the exam, vaginal swab (cytology), blood work (CBC), and urinalysis. When I question why we need these tests if she wants to operate based off of the swab (not yet looked at), the tech knows not what to say, except she can get the doctor.
The soulless crook Jessica Williamson returns to try to explain to me that even though the swab will confirm to her if this is pyometra, she needs the blood tests to see if her white cells are elevated because of infection. When asked if she plans to operate if the swab comes back for pyometra she said YES. So I asked why then do I need $130 blood work? She had no response. I also asked what is the $42 for urinalysis for? Also her response was that it was no where to be found. I then explained that my concern that the $269.26 estimate did not even include a cure or resolution to my childs situation! She then says she can have the surgery estimate drawn up, and asks my permission to proceed. I tell her she can proceed with the swab only at this point, as I begin to become emotional and tears begin to fall due to concern for my loved one.
The tech returns with another estimate for $973.47 for the surgery, saying the doctor confirms based off of the swab that indeed the bacteria found was pyometra. She then asks if I need a minute to decide. I tell her yes. As I stare at my sick baby with tears running down my face thinking about the impact $1300 would have on my family at home and the impact that the loss of my dog/child would have on my 3 sons and wife at home. I then begin to use the internet to do research on my phone.
What I find is the following:
Symptoms of PYOMETRA in canines:
Abdominal distention (from an enlarged uterus)
Vulvar (vaginal) discharge
Closed cervix
Lethargy
Depression
Lack of appetite
Vomiting
Increased water consumption
Frequent urination
Coming within 4-6 weeks after last heat/cycle
Usually occurring in dogs over the age of 6.

Of all of these items the ONLY symptom my baby had was vulval discharge! Her last heat was over 3 months ago and she had just turned 4. She was still eating normal drinking normal had brief lethargy at most. I mean she was staring up at me wagging her nub and bouncing around. She had no sensitivity on her abdomen which would show signs of abdominal distention. NONE of this really applied, yet this Doctor was telling me she had only 48 hours to live if not operated on?
The tech returned asking for my decision. I told her I need to pay for what was done and I would be leaving. I was still crying, for fear that my dog could be dying. She said ok and showed me to the desk.
A member of the staff that shall remain nameless saw my distress and mentioned that I should probably consider going to a different clinic. This made no sense to me at the time, because I was rather emotional. I began to drive around and clear my mind thinking that my dog had very little time left with us. That is when I decided to get a second opinion; after all wouldnt we do the same if it was us.
I drove to Columbus to Rascal Animal Hospital, did not even mention the previous visit to PETPLEX animal hospital when I arrived. The doctor saw my baby and drew blood work and requested to do an x-ray. I asked why and she came in to see me. She explained that she was not sure if it was Pyometra and wanted to do some testing (blood work) and take a look on the x-ray to see if the uterus was enlarged which would tell her more and help make a diagnosis.
AN X-RAY!!!! Never mentioned by Petplex and sure as hell makes more sense than a urinalysis!
I agreed and she brought me an estimate for worst case scenario if it was confirmed as Pyometra and she would have to have surgery. To my shock it was $360.63 for everything including the X-ray and blood work! I was almost visually angry towards Jessica Williamson, DVM thinking about the nearly $1000 difference in cost.
Upon completing the blood work and X-ray the doctor returned to inform me that it was not consistent with Pyometra, but that she did have an infection, and they would like to proceed by keeping the dog overnight and administering IV medication t

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Great care by the veterinarian staff, abhorrent care by the office staff. The "office manager" spent 20 minutes arguing with me about a bill for a spay that was covered by the county animal shelter. After I called the shelter and confirmed that I was in fact correct, I attempted to call the office back. She picked up the phone, addressed my directly by name (I assume they have caller ID), yelled "We're done", then hung up on me. I expected an apology, or at the very least something to the affect that it was being taken care of, but no such luck. Very unprofessional in my opinion.

1
★☆☆☆☆

Great care by the veterinarian staff, abhorrent care by the office staff. The "office manager" spent 20 minutes arguing with me about a bill for a spay that was covered by the county animal shelter. After I called the shelter and confirmed that I was in fact correct, I attempted to call the office back. She picked up the phone, addressed my directly by name (I assume they have caller ID), yelled "We're done", then hung up on me. I expected an apology, or at the very least something to the affect that it was being taken care of, but no such luck. Very unprofessional in my opinion.

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tracy gray is the worst groomer there is she say's she has 18 year's under her belt!!! lol i didn't have 18 sec. under my belt and can do better! she cut my dog up from head to bull and to toe no JOKE i had to run him back in there his nail was bleeding so BAD it scared me to death! they give my money back but i wounld NOT take my dog there again if they gave me a year free grooming! i'm not jokeing here DO NOT LET HER GROOM YOUR DOG!!!!! BUT EVERY BODY ELSE IS FAB THERE!!!

0
★☆☆☆☆

tracy gray is the worst groomer there is she say's she has 18 year's under her belt!!! lol i didn't have 18 sec. under my belt and can do better! she cut my dog up from head to bull and to toe no JOKE i had to run him back in there his nail was bleeding so BAD it scared me to death! they give my money back but i wounld NOT take my dog there again if they gave me a year free grooming! i'm not jokeing here DO NOT LET HER GROOM YOUR DOG!!!!! BUT EVERY BODY ELSE IS FAB THERE!!!

Message from PetPlex Animal Hospital

Pets are very vulnerable, and while loving them is important, their health should be just as important to you. The veterinarians at Petplex Animal Hospital will keep your pets happy and healthy. Serving Buckeye Lake, OH, and the surrounding area, this vet is a full-service animal care facility with a reputation for putting your pet’s health first.



Pets can’t speak our language, but they can let us know when something’s wrong. These expert veterinarians have various techniques at their disposal to help identify and treat ailments, including CT scans, dental examinations, vaccinations, mobile pet and grooming services for your four-legged friends.



If your pet is in uncontrollable pain after hours, the licensed professionals at Petplex are on-call and offer Emergency Services, Monday through Saturday until 11:30pm and Sunday from 9:00am until 11:30pm. Mobile pet services are also an option for pets who know time spent at the vet can be uncomfortable. No matter the time of day, your pet’s health is important to them, and with so many services available, your pet will be on the mend in no time.



Taking care of your pet involves more than just keeping them out of harm’s way, so this office offers pet grooming services. You can treat your furbaby to an afternoon of luxury in their pet day spa where their experienced groomers will shampoo, remove excess hair, trim nails and more to help your pet look their best. Petplex also offers pet boarding and pet training, giving your life flexibility and your pet a comfortable environment to thrive in thanks to caring and knowledgeable veterinarians.



For more information on Petplex Animal Hospital and their wide array of services, call (740) 929-3300 or visit them online.



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