Sorensen Towing & Auto Repair

★☆☆☆☆

About Sorensen Towing & Auto Repair

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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Recently I bought a car from Brian of Sorensen Towing & Auto Repair at his place of business. When I met Brian to look at the car, I discovered the clutch was not operating correctly; each time I depressed the pedal it would stick to the floor. He claimed the clutch cable simply needed lubrication to work properly, but he didn't lubricate it because he didn't have the proper grease on-hand. He suggested that I simply degrease the clutch line, then buy some grease and lubricate the line. The engine seemed to run great and the price was right, so I relied on the owner's claims that the clutch repair was simple, and bought the car. \r\nWhen I took it to my mechanic to get the clutch lubricated he informed me that the clutch was badly damaged and had been highly modified. The clutch assembly had been welded at both the clutch pedal and at the transmission, to the extent that new parts could not be installed. He said the cost to repair the clutch would be more than the entire car was worth.\r\nWhen I tried to return the car, Brian refused, saying that I should have had the car checked out by my mechanic prior to purchasing it. He offered no apology, and accepted no responsibility for the situation. Shame on me for relying on the claims of a guy selling a car who owns an auto repair shop. Either Brian lied to me, was terribly negligent, or he's a bad mechanic. \r\nIf Brian had simply expressed a little bit of remorse, offered to chip in for the cost of the repair, etc., I would not be writing this poor review.\r\nThankfully the owner's wife got involved and did the right thing by overriding Brian, and agreed to allow me to return the car. She was responsive to my concerns and was prompt in returning my calls. I appreciate her willingness to work with me.\r\nDespite the wife, I would never do business with this company again.

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★☆☆☆☆

Recently I bought a car from Brian of Sorensen Towing & Auto Repair at his place of business. When I met Brian to look at the car, I discovered the clutch was not operating correctly; each time I depressed the pedal it would stick to the floor. He claimed the clutch cable simply needed lubrication to work properly, but he didn't lubricate it because he didn't have the proper grease on-hand. He suggested that I simply degrease the clutch line, then buy some grease and lubricate the line. The engine seemed to run great and the price was right, so I relied on the owner's claims that the clutch repair was simple, and bought the car. \r\nWhen I took it to my mechanic to get the clutch lubricated he informed me that the clutch was badly damaged and had been highly modified. The clutch assembly had been welded at both the clutch pedal and at the transmission, to the extent that new parts could not be installed. He said the cost to repair the clutch would be more than the entire car was worth.\r\nWhen I tried to return the car, Brian refused, saying that I should have had the car checked out by my mechanic prior to purchasing it. He offered no apology, and accepted no responsibility for the situation. Shame on me for relying on the claims of a guy selling a car who owns an auto repair shop. Either Brian lied to me, was terribly negligent, or he's a bad mechanic. \r\nIf Brian had simply expressed a little bit of remorse, offered to chip in for the cost of the repair, etc., I would not be writing this poor review.\r\nThankfully the owner's wife got involved and did the right thing by overriding Brian, and agreed to allow me to return the car. She was responsive to my concerns and was prompt in returning my calls. I appreciate her willingness to work with me.\r\nDespite the wife, I would never do business with this company again.

 

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