The Inn at Olentangy Trail

★★★★☆
  • 36 Corduroy Rd

    Delaware, OH 43015

    Map & Directions
  • 740-417-9287

About The Inn at Olentangy Trail

Categories
  • Nursing Homes
  • Religion
  • Retirement Homes
  • Senior Citizens' Services
Hours
M-Su 24hr (Our office hours are M-F 9am to 5pm. After hour appointments are made as needed.)
Emails
  • nancye@olentangytrail.com
Phones
  • Fax (740-201-8058)
Year Established
  • 2011
Keywords
  • assisted living
  • assisted living facility
  • senior living
  • retirement home
  • senior care
  • senior housing
  • retirement community
  • assisted living columbus
  • assisted living delaware
  • assisted living lewis center
  • assisted living powell
  • assisted living westerville
Products
  • activity center
  • paved walking trail
  • beauty salon
  • barber salon
  • chapel services
  • neighborhood conversation areas
  • courtyard
  • social areas
  • english pub
  • bird aviary
  • library
  • computer area
  • private dining room
  • security
  • transportation
  • whirlpool spa
  • day trips
  • lunch outings
  • organized exercise classes
  • musical presentations
  • fireplaces
  • outdoor garden patio
  • happy hours in pub
  • shopping trips
  • movie theater
  • cafe
  • church services
Payment Options
  • Cash
  • Check
Services
  • activity center
  • paved walking trail
  • beauty salon
  • barber salon
  • chapel services
  • neighborhood conversation areas
  • courtyard
  • social areas
  • english pub
  • bird aviary
  • library
  • computer area
  • private dining room
  • security
  • transportation
  • whirlpool spa
  • day trips
  • lunch outings
  • organized exercise classes
  • musical presentations
  • fireplaces
  • outdoor garden patio
  • happy hours in pub
  • shopping trips
  • movie theater
  • cafe
  • church services
Languages
  • English

Religion

Religion
More choices in Delaware:
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Journey Christian Pre-School

4701 US Highway 23 N Delaware, AR

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Peachblow United Methodist Chr

3247 Peachblow Rd Lewis Center, OH

Our Story
    Assisted Living Services
    Memory Care
    Lifestyle Amenities
      3.6667 3
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      .

      I've had the opportunity to be a part of The Inn at Olentangy Trail family for about a year. In this time, I've seen nothing but kindness and compassion from the entire staff. Every time I've been in, residents are happy and truly seem to be enjoying life. There is a full calendar of activities to choose from, the menus are outstanding, and most importantly, the residsents are cared for. I've gotten to know all of the staff and it really is like a big family. The caregivers are kind and attentive to the residents needs, and the residents take a true interest in the lives of the staff. While it's always a hard decision to leave home, The Inn at Olentangy Trail really is the next best thing and I'd recommend this community to anyone that is looking!

      2
      ★★★★★

      I've had the opportunity to be a part of The Inn at Olentangy Trail family for about a year. In this time, I've seen nothing but kindness and compassion from the entire staff. Every time I've been in, residents are happy and truly seem to be enjoying life. There is a full calendar of activities to choose from, the menus are outstanding, and most importantly, the residsents are cared for. I've gotten to know all of the staff and it really is like a big family. The caregivers are kind and attentive to the residents needs, and the residents take a true interest in the lives of the staff. While it's always a hard decision to leave home, The Inn at Olentangy Trail really is the next best thing and I'd recommend this community to anyone that is looking!

      .

      In May, my Mother In Law fell and moved to Ohio. We have been struggling with her health as well as her failing memory. We reached out to many services and felt we were definitely over our heads. The Inn at Olentangy Trail was one facility that kept coming up over and over. We went for a visit and immediately felt both comfortable and impressed. \nOur experience has been that each member of the staff seems to make an extra effort to make each resident feel comfortable and welcomed. Each employee seemed to know her name immediately and made an effort to speak to her. She found this to be reassuring and eased this awful transition into a positive situation. Since her move, we have noticed that the encouraging words from staff seemed to help her find a social ""circle"" of friends. This is something she has not experienced in many years. Further, she never would participate in group activities. It is amazing to see her now participate in several of them. The staff seems to have even fostered this nurturing attitude to residents so they even look after each other. \nI would highly recommend to families to visit the location and make your own decision. For us, it was the right choice and we are thrilled. The state of the art monitoring system has the patient in mind, not the staff. The layout of the facility seems to have both the resident and their families in mind, not the staff. The quality of the building, furniture and the ""bells and whistles"" certainly captured our attention. \nWe make it a practice to be up to visit her at different times of the day/night several times a week. Although it certainly isn't necessary from a care stand point, it has given us continued insight into their protocols and policies. We probably will continue to be very involved with her care but with winter coming, it's comforting to know that if we can't make it up there on a snowy day, she will be well cared for as if we were there.

      2
      ★★★★★

      In May, my Mother In Law fell and moved to Ohio. We have been struggling with her health as well as her failing memory. We reached out to many services and felt we were definitely over our heads. The Inn at Olentangy Trail was one facility that kept coming up over and over. We went for a visit and immediately felt both comfortable and impressed. \nOur experience has been that each member of the staff seems to make an extra effort to make each resident feel comfortable and welcomed. Each employee seemed to know her name immediately and made an effort to speak to her. She found this to be reassuring and eased this awful transition into a positive situation. Since her move, we have noticed that the encouraging words from staff seemed to help her find a social ""circle"" of friends. This is something she has not experienced in many years. Further, she never would participate in group activities. It is amazing to see her now participate in several of them. The staff seems to have even fostered this nurturing attitude to residents so they even look after each other. \nI would highly recommend to families to visit the location and make your own decision. For us, it was the right choice and we are thrilled. The state of the art monitoring system has the patient in mind, not the staff. The layout of the facility seems to have both the resident and their families in mind, not the staff. The quality of the building, furniture and the ""bells and whistles"" certainly captured our attention. \nWe make it a practice to be up to visit her at different times of the day/night several times a week. Although it certainly isn't necessary from a care stand point, it has given us continued insight into their protocols and policies. We probably will continue to be very involved with her care but with winter coming, it's comforting to know that if we can't make it up there on a snowy day, she will be well cared for as if we were there.

      .

      I moved my mother to the Inn when it initially opened after being told that my mother who has dimentia would not ever have to move anywhere else again. \r\n\r\nNancy Encisco will greet you with a smile tell you everything you need to hear, along with the ED Carrie McCarter, after you are in signed all of their paperwork you will find out that what they initially told you is untrue.\r\n\r\nI was told they would receive a waiver so that when her money ran out as long as she was one of the first residents she would be able to stay when she filed for medicaid. I now find out that they will not be getting the funding for the Brooke, where they insisted that my mother be moved to one month after moving in. \r\n\r\nWords from Carrie McCarter today, I understand your concern over changes for your mom. We have done everything we can here to try to keep her safe and in our community for as long as possible. This was never about filling a quota or taking her money. As you know, when she moved to the Brooke, we did not increase her rent or her level of care. She is paying $98/ day for an apartment that would rent to anyone else for $175 a day. We also agreed that this would be the rate until we are full. Note: She does not mention our conversation we had at the same time about her money and the waiver. Unfortunately, the reimbursement from the Medicaid Waiver Program is right around $85/ day. Our average daily rate in the Brooke is $155/ day. This reimbursement does not allow us to provide the level of care needed in the Brooke. \r\n\r\nThis is what I was now told today verbatum from The ED Carrie McCarter. None of this was spoken to me by her ever until now. \r\nI know when we met, we also spoke about our policy that residents are able to private pay for a minimum of a year to 18 months (again she was never apart of this conversation I spoke with the Sales Rep, Nancy Encisco) before they could use the Waiver in our assisted living, and that we would be open for about 6 months or so before we even made the application. With that in mind, I would assume that your mom still has 6 months or a year to continue privately paying for that apartment at that rate. The intent of my e-mail wasn?t to change her rate or to initiate a move out now, it was to be proactive in planning what to do when that time comes since your mom?s situation has changed from when she moved in. Note: She has never been proactive since she has moved in there, I had to contact all of them to initiate any and all actions regarding my mother. I was also told that after 30days she would be re-evaluated after moving in, again never happened. These Directors leave at 5:00 every day Monday thru Friday and no where to be found on weekends. \r\n\r\nWhat a sham this place is running and at the expense of the elderly to fill beds. Don't put yourselves and your families in this facility.\r\n\r\nMy mothers situation never changed after she moved in, my mother was asked to be moved after a month after she was in there. Maybe your Director of Nursing did not do her job and evaluate my mother at all until after she was residing with you people. \r\n\r\nBEWARE of letting your parents and youself fall into their deceitful traps.

      0
      ★☆☆☆☆

      I moved my mother to the Inn when it initially opened after being told that my mother who has dimentia would not ever have to move anywhere else again. \r\n\r\nNancy Encisco will greet you with a smile tell you everything you need to hear, along with the ED Carrie McCarter, after you are in signed all of their paperwork you will find out that what they initially told you is untrue.\r\n\r\nI was told they would receive a waiver so that when her money ran out as long as she was one of the first residents she would be able to stay when she filed for medicaid. I now find out that they will not be getting the funding for the Brooke, where they insisted that my mother be moved to one month after moving in. \r\n\r\nWords from Carrie McCarter today, I understand your concern over changes for your mom. We have done everything we can here to try to keep her safe and in our community for as long as possible. This was never about filling a quota or taking her money. As you know, when she moved to the Brooke, we did not increase her rent or her level of care. She is paying $98/ day for an apartment that would rent to anyone else for $175 a day. We also agreed that this would be the rate until we are full. Note: She does not mention our conversation we had at the same time about her money and the waiver. Unfortunately, the reimbursement from the Medicaid Waiver Program is right around $85/ day. Our average daily rate in the Brooke is $155/ day. This reimbursement does not allow us to provide the level of care needed in the Brooke. \r\n\r\nThis is what I was now told today verbatum from The ED Carrie McCarter. None of this was spoken to me by her ever until now. \r\nI know when we met, we also spoke about our policy that residents are able to private pay for a minimum of a year to 18 months (again she was never apart of this conversation I spoke with the Sales Rep, Nancy Encisco) before they could use the Waiver in our assisted living, and that we would be open for about 6 months or so before we even made the application. With that in mind, I would assume that your mom still has 6 months or a year to continue privately paying for that apartment at that rate. The intent of my e-mail wasn?t to change her rate or to initiate a move out now, it was to be proactive in planning what to do when that time comes since your mom?s situation has changed from when she moved in. Note: She has never been proactive since she has moved in there, I had to contact all of them to initiate any and all actions regarding my mother. I was also told that after 30days she would be re-evaluated after moving in, again never happened. These Directors leave at 5:00 every day Monday thru Friday and no where to be found on weekends. \r\n\r\nWhat a sham this place is running and at the expense of the elderly to fill beds. Don't put yourselves and your families in this facility.\r\n\r\nMy mothers situation never changed after she moved in, my mother was asked to be moved after a month after she was in there. Maybe your Director of Nursing did not do her job and evaluate my mother at all until after she was residing with you people. \r\n\r\nBEWARE of letting your parents and youself fall into their deceitful traps.

      Message from The Inn at Olentangy Trail

      At our independently owned and operated assisted living facility, we provide nothing but the best treatment for your loved ones. We like to think of our facility as a retirement community, and we offer multiple life enrichment activities and lifestyle amenities for our tenants to make them feel right at home. In addition to offering chapel services, social areas, organized exercise classes, and our in-home movie theatre, we also offer off-facility services. We provide transportation at our retirement home so that our tenants may have refreshing shopping trips, visits to restaurants, and more! Our mission is to provide the very best senior care for your loved ones, treating them as our "Mothers and Fathers, Grandmothers and Grandfathers". We are passionate about our seniors having a safe and comfortable living experience. Ready to consider options for a loved one? Give us a call today!

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