Lenscrafters

★★★☆☆
LensCrafters loves caring for eyes. We always have, and always will. Find a location near you to schedule your appointment, or visit our website to view frames, order contacts or see special offers.
  • 4325 Glenwood Avenue

    Raleigh, NC 27612

    Map & Directions

About Lenscrafters

Hours
Mon 10:00 am - 9:00 pm; Tue 10:00 am - 9:00 pm; Wed 10:00 am - 9:00 pm; Thur 10:00 am - 9:00 pm; Fri 10:00 am - 9:00 pm; Sat 10:00 am - 8:00 pm; Sun 12:00 pm - 6:00 pm
2.6667 3
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Normally I get my annual eye exam around July, later in this year my family Dr. sent me a reminder to have my eye exam. I went in to LensCrafters at Crabtree Mall in Raleigh as a walkin on Dec 30th and asked about the insurances they

3
★★★★★

Normally I get my annual eye exam around July, later in this year my family Dr. sent me a reminder to have my eye exam. I went in to LensCrafters at Crabtree Mall in Raleigh as a walkin on Dec 30th and asked about the insurances they

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I've never bought anything from here, but I was shopping for glasses a few months ago and just didn't see ANYTHING appealing. I have a small face and couldn't find anything small enough. Also, most of their stuff looked cheap and not very stylish.

Would not recommend.

0
★☆☆☆☆

I've never bought anything from here, but I was shopping for glasses a few months ago and just didn't see ANYTHING appealing. I have a small face and couldn't find anything small enough. Also, most of their stuff looked cheap and not very stylish.

Would not recommend.

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Usually, you really can't find anything bad to say about eye doctors in general because it is a quick exam. But the attitude of the staff is very important to me, as is the quality of the exam. The front office staff was wonderful. They were funny and looked like they enjoyed their job. They got me into the exam room quick which was nice. I didn't have to sit there for an hour waiting. When it gets time for the main exam by the doctor, she walks in... doesn't say anything. Not a word. I said ""Hi"" and she looked at me out of the corner of her eye and replied with a hello. Didn't even look at me. Never introduced herself. I had to learn her name from looking at my chart. Even then I couldn't tell exactly what it was. So I had to ask her what it was. And then the only time she spoke to me was to ask which lens looked better. After that she had nothing else to do with me. When she told me my perscription she looked at me and said ""You don't need glasses. I don't even know why you bothered to come in here."" OMG who says that???? Wow. I looked at her and I said I don't even know why you came in today. I took my prescription and walked out. I'm a pretty easy going person, but when a doctor treats you like that...well... it's just not good. Anyway, I wouldn't recommend this place. I'm not sure how the other doctors are in that facility. I'm sure the rest of them are great and I just got the bad one out of the group. So I remain optimistic. Just proceed with caution and try to get in to see another doctor. I think her name was ""Dr. Ward"".

0
★☆☆☆☆

Usually, you really can't find anything bad to say about eye doctors in general because it is a quick exam. But the attitude of the staff is very important to me, as is the quality of the exam. The front office staff was wonderful. They were funny and looked like they enjoyed their job. They got me into the exam room quick which was nice. I didn't have to sit there for an hour waiting. When it gets time for the main exam by the doctor, she walks in... doesn't say anything. Not a word. I said ""Hi"" and she looked at me out of the corner of her eye and replied with a hello. Didn't even look at me. Never introduced herself. I had to learn her name from looking at my chart. Even then I couldn't tell exactly what it was. So I had to ask her what it was. And then the only time she spoke to me was to ask which lens looked better. After that she had nothing else to do with me. When she told me my perscription she looked at me and said ""You don't need glasses. I don't even know why you bothered to come in here."" OMG who says that???? Wow. I looked at her and I said I don't even know why you came in today. I took my prescription and walked out. I'm a pretty easy going person, but when a doctor treats you like that...well... it's just not good. Anyway, I wouldn't recommend this place. I'm not sure how the other doctors are in that facility. I'm sure the rest of them are great and I just got the bad one out of the group. So I remain optimistic. Just proceed with caution and try to get in to see another doctor. I think her name was ""Dr. Ward"".

Pros: Front Office staff was very friendly

Cons: Doctor was rude and acting really weird

 

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