1 Sterling Place, Ltd

★★★★★
Welcome Home To 1 Sterling Place

About 1 Sterling Place, Ltd

Hours
Monday: 9:00 AM - 5:30 PM; Tuesday: 9:00 AM - 5:30 PM; Wednesday: 9:00 AM - 5:30 PM; Thursday: 9:00 AM - 5:30 PM; Friday: 9:00 AM - 5:30 PM; Saturday: 9:00 AM - 5:30 PM; Sunday: 9:00 AM - 5:30 PM

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4.6364 11
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I have had the privilege of living all over the world, and while renting has it's moments, I've NEVER been treated so poorly as by this company! This particular rental agency used misleading tactics in order to solicit cash upfront for services they had no intention of providing. We contacted the rental agency, 1 Sterling Place (formerly known as P&L Property Management, and Perdue & Lindsay Property Management before that), about renting a home they had listed. We were informed that one other person had looked at the house, but no one had put in an application, so we proceeded to set up an appointment to look at the house later that week. After looking at the house, we were immediately asked to put in our $100 application fee to start the process of renting. We were told that a personal check was not acceptable and that we could only give cash or a money order for the transaction. Not having cash on hand, we were informed that in order to ensure we would be the first in line in the application process, we would have to pay them on the spot. With our 3 month old baby in tow, we were then rushed to the nearest Wal-Mart to an ATM. Over the next few days, multiple emails were exchanged verifying employment, income, and credit standing, all of which were judgmentally questioned, yet FAR exceeded the requirements to rent this property. We were informed via email that they were "almost done with the application." The next day, we sent an email asking about the status of the application with no response for two days. Finally we called back again to follow up. We were then politely told that another applicant had been selected and that we were there next call that day. After questioning their assurance that our application would be first in line, we were told that the other applicant had come in at the same time, despite the pretense that we were first in line after the collection of our $100 application fee. When it was pointed out to them of their obviously unethical business practice to collect multiple applicants' fees for the sole purpose of increasing revenue, and that this information would be posted in review on multiple sites, they threatened to put my name on a "bad tenants list" and that "no one would rent to me." There are multiple reviews for this business under this and previous business names with much worse results with individuals taking the CEO, Rachel Lindsay, to court over thousands of dollars owed to them.

1
★☆☆☆☆

I have had the privilege of living all over the world, and while renting has it's moments, I've NEVER been treated so poorly as by this company! This particular rental agency used misleading tactics in order to solicit cash upfront for services they had no intention of providing. We contacted the rental agency, 1 Sterling Place (formerly known as P&L Property Management, and Perdue & Lindsay Property Management before that), about renting a home they had listed. We were informed that one other person had looked at the house, but no one had put in an application, so we proceeded to set up an appointment to look at the house later that week. After looking at the house, we were immediately asked to put in our $100 application fee to start the process of renting. We were told that a personal check was not acceptable and that we could only give cash or a money order for the transaction. Not having cash on hand, we were informed that in order to ensure we would be the first in line in the application process, we would have to pay them on the spot. With our 3 month old baby in tow, we were then rushed to the nearest Wal-Mart to an ATM. Over the next few days, multiple emails were exchanged verifying employment, income, and credit standing, all of which were judgmentally questioned, yet FAR exceeded the requirements to rent this property. We were informed via email that they were "almost done with the application." The next day, we sent an email asking about the status of the application with no response for two days. Finally we called back again to follow up. We were then politely told that another applicant had been selected and that we were there next call that day. After questioning their assurance that our application would be first in line, we were told that the other applicant had come in at the same time, despite the pretense that we were first in line after the collection of our $100 application fee. When it was pointed out to them of their obviously unethical business practice to collect multiple applicants' fees for the sole purpose of increasing revenue, and that this information would be posted in review on multiple sites, they threatened to put my name on a "bad tenants list" and that "no one would rent to me." There are multiple reviews for this business under this and previous business names with much worse results with individuals taking the CEO, Rachel Lindsay, to court over thousands of dollars owed to them.

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This month I received a call from Rachel at 1 Sterling Place about a water emergency in one of my properties at Townsend Way. It seems as if the geniuses that built the community put extra slender water heaters in the attic (where temps can exceed 200 degrees in the summer), where they wear out faster and can cause unnecessary damage had they been placed in a sensible spot. Thankfully, Rachel was on top of the situation and sent plumbers out straight away to stop the leak. The heater will need to be replaced but Rachel was great at keeping me up to date and informed. She is awesome!

5
★★★★★

This month I received a call from Rachel at 1 Sterling Place about a water emergency in one of my properties at Townsend Way. It seems as if the geniuses that built the community put extra slender water heaters in the attic (where temps can exceed 200 degrees in the summer), where they wear out faster and can cause unnecessary damage had they been placed in a sensible spot. Thankfully, Rachel was on top of the situation and sent plumbers out straight away to stop the leak. The heater will need to be replaced but Rachel was great at keeping me up to date and informed. She is awesome!

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One of the good things that Im taking into 2014 is that I had enough sense to get 1 Sterling Place to handle my condo for me. They are great at updating me about things that need to be fixed and its always good to talk to Rachel there.

5
★★★★★

One of the good things that Im taking into 2014 is that I had enough sense to get 1 Sterling Place to handle my condo for me. They are great at updating me about things that need to be fixed and its always good to talk to Rachel there.

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Ive been a satisfied client of 1 Sterling Place for 3 years. We are happy with the service they provide. Recently they drafted a new lease and updated it from the old one. We appreciate their willingness to be on top of the ball and their high business standards. Not to mention we love the friendship we have developed over the years. The Sterling Place team provides a great service to us landlords. My husband and I send our thanks to you and your team. Bless you all.

5
★★★★★

Ive been a satisfied client of 1 Sterling Place for 3 years. We are happy with the service they provide. Recently they drafted a new lease and updated it from the old one. We appreciate their willingness to be on top of the ball and their high business standards. Not to mention we love the friendship we have developed over the years. The Sterling Place team provides a great service to us landlords. My husband and I send our thanks to you and your team. Bless you all.

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We have been tenants for three years in a home in Summerville serviced by 1 Sterling Place Management. Our PM was always great to work with, always responding to our needs if anything arose. He promptly helped with any service issues we encountered, even when our power went off in the middle of the summer. He was quick to spring into action. The handyman they use is also really knowledgeable and very easy going about scheduling to our needs. If you're looking for a great property management team for your rental property or if you're looking to rent contact Sterling!

5
★★★★★

We have been tenants for three years in a home in Summerville serviced by 1 Sterling Place Management. Our PM was always great to work with, always responding to our needs if anything arose. He promptly helped with any service issues we encountered, even when our power went off in the middle of the summer. He was quick to spring into action. The handyman they use is also really knowledgeable and very easy going about scheduling to our needs. If you're looking for a great property management team for your rental property or if you're looking to rent contact Sterling!

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When we have problems with renters, they make things so much easier to take care of them. It's so helpful to receive all the updates they give us on the situations. I appreciate all that they have done for us.

5
★★★★★

When we have problems with renters, they make things so much easier to take care of them. It's so helpful to receive all the updates they give us on the situations. I appreciate all that they have done for us.

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We received a test message from their emergency notification system and were very pleased with how they've set it up. This pro active measure is appreciated.

5
★★★★★

We received a test message from their emergency notification system and were very pleased with how they've set it up. This pro active measure is appreciated.

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Sterling always makes sure there's a good balance between keeping the home rented and ensuring I receive top income. Overall they're doing a great job!

5
★★★★★

Sterling always makes sure there's a good balance between keeping the home rented and ensuring I receive top income. Overall they're doing a great job!

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They're great at keeping my property rented, which is exactly why we hired them. It's great because I live out of state and they've been so helpful.

5
★★★★★

They're great at keeping my property rented, which is exactly why we hired them. It's great because I live out of state and they've been so helpful.

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So glad I decided to give them a call a couple years ago! They just renewed another lease for me with some great tenants and I am so grateful for that. I am thankful for their hard work.

5
★★★★★

So glad I decided to give them a call a couple years ago! They just renewed another lease for me with some great tenants and I am so grateful for that. I am thankful for their hard work.

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Rachel amazes me with her work ethic and her calm & cool demeanor. She gets things done! Thank you for everything.

5
★★★★★

Rachel amazes me with her work ethic and her calm & cool demeanor. She gets things done! Thank you for everything.

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