Lenscrafters

★☆☆☆☆
LensCrafters loves caring for eyes. We always have, and always will. Find a location near you to schedule your appointment, or visit our website to view frames, order contacts or see special offers.
  • 1 West Towne Mall

    Madison, WI 53719

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Twickenham Optical Dispensary

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LensCrafters

2801 Memorial Pkwy SW Huntsville, AL

1.0 1
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On and off quality here in this big box store. They used to have a good manager, now they don't. I had them replace the defective lenses in my $400+ pair of single vision glasses 3 times!. It was done free but the hassle of driving to the mall to do that every few months was a waste of my time. The lenses never fit well in the first place. They were in over their heads and no technical expertise to solve the problem. Worse yet - no customer service followup: How about a free pair of glasses to make up for all of this trouble????\r
Avoid, fond a locally owned shop and check references.

0
★☆☆☆☆

On and off quality here in this big box store. They used to have a good manager, now they don't. I had them replace the defective lenses in my $400+ pair of single vision glasses 3 times!. It was done free but the hassle of driving to the mall to do that every few months was a waste of my time. The lenses never fit well in the first place. They were in over their heads and no technical expertise to solve the problem. Worse yet - no customer service followup: How about a free pair of glasses to make up for all of this trouble????\r
Avoid, fond a locally owned shop and check references.

Pros: Good selection of sunglasses

Cons: Poor inconsistent quality control and fitting expertise

 

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