Moving Help Joels Moving Labor, Inc.

★★★★☆

Transportation & Storage

Transportation & Storage
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I own a nationwide moving help labor company where we supply professional moving help labor thru our website at www.experiencedmovinglabor . We had several of our customers come in and out of california and we always used Joel's Moving

3
★★★★★

I own a nationwide moving help labor company where we supply professional moving help labor thru our website at www.experiencedmovinglabor . We had several of our customers come in and out of california and we always used Joel's Moving

.

Real Proof using the BBB to show Joel's Moving will Screw You and are a bunch of Chicken*%&^@ to meet with you about it! DO NOT USE THEM! I will post this to EVERY review site I can!------- Complaint Description - Posted XX/XX/2011----- Used moving service and the movers dropped our very expensive leather couch and then dragged it closer to the steps to get a better grip. They damaged the couch and the one guy said the other guy that dropped it is very weak and shouldn't have been there!!!! He appologized but the guy that dropped it didn't. Asked who is in charge and the third one said he is and will write up a report and call it in. As soon as they left my wife called the company and spoke to a girl who said yes, somone just called it in and a claim will be started Monday. I called Tues and was told she is out of the office on her phone but will get the claim started. Called Thur and was told she will have to call me back (no call). Called the following Monday and left a msg to please call me back and let me know what the status is with the claim. NO RETURNED CALL! We have pictures and a VERY STRONG case. All I want is the leather couch fixed.----- Company's Response----- According to the documentation signed by a Ms. XXXXX on XX/XX/2011 Joel's Moving Labor ,Inc was released of any liability on said date. We were not informed of any damages on the date in question, therefore we can not take assume any damages were in fact caused by Joel's Moving Labor. Furthermore, as clearly stated in the documentation signed by Ms.XXXXX there is a $250.00 deductible that must be met prior to any repairs or replacements.----- Consumer's Rebuttal----- Not properly reported??? Your movers put it on the contract and YOUR receptionist even verified the movers called to let you know of the damage! After reading your other complaints maybe a good old fashion face to face visit is the answer instead of this computer stuff. That's how we do it in Phoenix! Got your address, see ya soon!----- Company's Final Response----- The authorities have been made aware of this threat, they are taking it seriously and will be contacting you. Any futher communication will be considered inappropriate. The Irvine Pd will be called if you do make any attempts in person.----- So they have no customer service qualities whatsoever!!!!! Use someone else.

0
★☆☆☆☆

Real Proof using the BBB to show Joel's Moving will Screw You and are a bunch of Chicken*%&^@ to meet with you about it! DO NOT USE THEM! I will post this to EVERY review site I can!------- Complaint Description - Posted XX/XX/2011----- Used moving service and the movers dropped our very expensive leather couch and then dragged it closer to the steps to get a better grip. They damaged the couch and the one guy said the other guy that dropped it is very weak and shouldn't have been there!!!! He appologized but the guy that dropped it didn't. Asked who is in charge and the third one said he is and will write up a report and call it in. As soon as they left my wife called the company and spoke to a girl who said yes, somone just called it in and a claim will be started Monday. I called Tues and was told she is out of the office on her phone but will get the claim started. Called Thur and was told she will have to call me back (no call). Called the following Monday and left a msg to please call me back and let me know what the status is with the claim. NO RETURNED CALL! We have pictures and a VERY STRONG case. All I want is the leather couch fixed.----- Company's Response----- According to the documentation signed by a Ms. XXXXX on XX/XX/2011 Joel's Moving Labor ,Inc was released of any liability on said date. We were not informed of any damages on the date in question, therefore we can not take assume any damages were in fact caused by Joel's Moving Labor. Furthermore, as clearly stated in the documentation signed by Ms.XXXXX there is a $250.00 deductible that must be met prior to any repairs or replacements.----- Consumer's Rebuttal----- Not properly reported??? Your movers put it on the contract and YOUR receptionist even verified the movers called to let you know of the damage! After reading your other complaints maybe a good old fashion face to face visit is the answer instead of this computer stuff. That's how we do it in Phoenix! Got your address, see ya soon!----- Company's Final Response----- The authorities have been made aware of this threat, they are taking it seriously and will be contacting you. Any futher communication will be considered inappropriate. The Irvine Pd will be called if you do make any attempts in person.----- So they have no customer service qualities whatsoever!!!!! Use someone else.

 

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