Shapiro Diamonds

★★★★☆
Diamond Engagement Rings in Dallas
  • 5420 Lyndon B Johnson Freeway

    Dallas, TX 75240

    Map & Directions
  • 972-239-2122

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.

I was in the market for some diamond earrings

but in particular was looking for a hoop design. I went to my regular haunts

but just didn't see anything I liked so I hopped online to find a custom

jeweler and came across Lance at Shapiro Diamonds. I called to see when I

could come by and told Lance what I was interested in and we setup an

appointment.

I've never been to an appointment only jeweler so I was a bit nervous not

knowing what to expect. The first thing that greeted me was this voice

saying hello and to have a seat as I walked into this beautiful waiting room.

I only waited a minute or so and was greeted by Lance himself(love the

accent). He took me into this gorgeous showroom where he had some loose

diamonds out and some pictures up on a TV. Our meeting went great, Lance

asked a lot of questions about what I like, don't like and of course what my

budget was. We finished the meeting with an agreement and he said he would

be in touch.

Long story short (too late) I got my earrings the other day and I LOVE THEM!!

Thanks Lance, you are the best.

2
★★★★★

I was in the market for some diamond earrings

but in particular was looking for a hoop design. I went to my regular haunts

but just didn't see anything I liked so I hopped online to find a custom

jeweler and came across Lance at Shapiro Diamonds. I called to see when I

could come by and told Lance what I was interested in and we setup an

appointment.

I've never been to an appointment only jeweler so I was a bit nervous not

knowing what to expect. The first thing that greeted me was this voice

saying hello and to have a seat as I walked into this beautiful waiting room.

I only waited a minute or so and was greeted by Lance himself(love the

accent). He took me into this gorgeous showroom where he had some loose

diamonds out and some pictures up on a TV. Our meeting went great, Lance

asked a lot of questions about what I like, don't like and of course what my

budget was. We finished the meeting with an agreement and he said he would

be in touch.

Long story short (too late) I got my earrings the other day and I LOVE THEM!!

Thanks Lance, you are the best.

.

I love my engagement ring Lance! The quality and workmanship is unbelievable and I still can't believe you were able to get me the ring of my dreams for the price you did.

We shopped several of the well known retailers including one right off the tollway that claims to be the biggest engagement ring store in the world and all we got were high prices and pushy salesmen.

Lance made us feel relaxed and showed us not only several options in diamonds but in settings too. I'll say it again, I love my ring Lance, thanks!!

2
★★★★★

I love my engagement ring Lance! The quality and workmanship is unbelievable and I still can't believe you were able to get me the ring of my dreams for the price you did.

We shopped several of the well known retailers including one right off the tollway that claims to be the biggest engagement ring store in the world and all we got were high prices and pushy salesmen.

Lance made us feel relaxed and showed us not only several options in diamonds but in settings too. I'll say it again, I love my ring Lance, thanks!!

.

My sisters and I just had an amazing experience at Shapiro Diamonds. All four of us and our father went to Lance after two of us got our engagement and wedding rings from him. We were helping our father find a 50th Wedding Anniversary gift for our mother. Lance created an amazing ring for my mother. Dad was able to get a 3 carat cushion cut diamond in a diamond setting for less than a 2 carat in a smaller setting at a popular jewelry store. We were so excited, and my mother was delighted. Thank you so much Lance. You made this family event even more amazing. We'll never go to anyone else. Jill

2
★★★★★

My sisters and I just had an amazing experience at Shapiro Diamonds. All four of us and our father went to Lance after two of us got our engagement and wedding rings from him. We were helping our father find a 50th Wedding Anniversary gift for our mother. Lance created an amazing ring for my mother. Dad was able to get a 3 carat cushion cut diamond in a diamond setting for less than a 2 carat in a smaller setting at a popular jewelry store. We were so excited, and my mother was delighted. Thank you so much Lance. You made this family event even more amazing. We'll never go to anyone else. Jill

.

I'd give ZERO stars if I could. I went through the WHOLE process and ended up having to get a refund because my custom engagement ring was horrible, the experience frustrating and Lance tarnished my engagement.

1. The ring turned out to not even be custom b/c all the specifications I gave him he didn't follow in the final product, even though he assured me he understood what I wanted. i have all the email threads as proof and I even went in and pointed out with a pencil specific lines I did not want on the ring.

2. Service is unreliable and frustrating. I dealt with Lance the whole time and he made promises he could never keep. When the process started to drag on past a month we gave him a deadline b/c we felt like we were being pushed back to the bottom of his queue. He'd set his own deadlines, and then not meet them. Sometimes he would not reply to our emails. My friend went with another jeweler and went through the whole process in under a month. Lance took three months.

3. Horrible workmanship! The "PLAT" that was inscribed inside the band looked like someone had sneezed in the middle of inscribing it. The side stones were bad quality so much that you could see inclusions and darkness with the naked eye and they weren't even centered. There were dents in the band similar to hail damage and upon closer inspection, there were holes all over the ring! I found out later from another jeweler it was b/c the platinum they used was recycled and the metal forms "pores" after being re-melted over and over. They also noted that the ring was very poorly polished as there were scratches all over it. Metal was also warped making my engagement ring look nothing better than a piece of play jewelry.

4. when I sent LANCE an email detailing every thing that was wrong, he merely dismissed any wrongdoing and claimed the ring was "EXCEPTIONAL" and that I was being unreasonable.

You be the judge; I've posted a few of the pictures of this "exceptional" ring.

0
★☆☆☆☆

I'd give ZERO stars if I could. I went through the WHOLE process and ended up having to get a refund because my custom engagement ring was horrible, the experience frustrating and Lance tarnished my engagement.

1. The ring turned out to not even be custom b/c all the specifications I gave him he didn't follow in the final product, even though he assured me he understood what I wanted. i have all the email threads as proof and I even went in and pointed out with a pencil specific lines I did not want on the ring.

2. Service is unreliable and frustrating. I dealt with Lance the whole time and he made promises he could never keep. When the process started to drag on past a month we gave him a deadline b/c we felt like we were being pushed back to the bottom of his queue. He'd set his own deadlines, and then not meet them. Sometimes he would not reply to our emails. My friend went with another jeweler and went through the whole process in under a month. Lance took three months.

3. Horrible workmanship! The "PLAT" that was inscribed inside the band looked like someone had sneezed in the middle of inscribing it. The side stones were bad quality so much that you could see inclusions and darkness with the naked eye and they weren't even centered. There were dents in the band similar to hail damage and upon closer inspection, there were holes all over the ring! I found out later from another jeweler it was b/c the platinum they used was recycled and the metal forms "pores" after being re-melted over and over. They also noted that the ring was very poorly polished as there were scratches all over it. Metal was also warped making my engagement ring look nothing better than a piece of play jewelry.

4. when I sent LANCE an email detailing every thing that was wrong, he merely dismissed any wrongdoing and claimed the ring was "EXCEPTIONAL" and that I was being unreasonable.

You be the judge; I've posted a few of the pictures of this "exceptional" ring.

.

The team at Shapiro Diamonds is Top Notch. Lance worked with my wife and I to bring to life the stunning engagement ring we'd always wanted. And, at a fantastic price - the best price in town for the best work. He also worked tirelessly to assist us when I sadly lost my wedding band in the ocean. We replaced it and made a painful event bearable thanks to him. Lance cares. Not many jewelers out there do. We couldn't have had a more perfect experience than we had with Shapiro Diamonds. We are customers for life, and all of our friends and family will be as well.

2
★★★★★

The team at Shapiro Diamonds is Top Notch. Lance worked with my wife and I to bring to life the stunning engagement ring we'd always wanted. And, at a fantastic price - the best price in town for the best work. He also worked tirelessly to assist us when I sadly lost my wedding band in the ocean. We replaced it and made a painful event bearable thanks to him. Lance cares. Not many jewelers out there do. We couldn't have had a more perfect experience than we had with Shapiro Diamonds. We are customers for life, and all of our friends and family will be as well.

.

My experience at Shapiro Diamonds with Lance Shapiro was exceptional. He created a beautiful engagement ring for me. The quality of the diamond and the setting was far superior to anything we saw in retail stores. Lance took the time to answer all my questions without making me feel stupid. He was knowledgeable and really cared that I get EXACTLY what I wanted for this experience of a lifetime. We had shopped in four retail stores before being referred to Lance. Lance sat with us in his office and concentrated only on us. At three of the four retail stores, the clerks kept taking phone calls and talking to other people. It was very irritating and was great evidence of how important we were to them. Not one of the four sales people knew much more about diamonds than we did. Lance made us feel very special by focusing only on us. I wondered why I needed to make an appointment to see him. After seeing him, I realized why - he doesn't take more people than he has time for. He is such a warm and caring person. I'm already making a list of my next diamond purchases, and Shapiro Diamonds is where I'll get them. Thanks Lance. Taryn

2
★★★★★

My experience at Shapiro Diamonds with Lance Shapiro was exceptional. He created a beautiful engagement ring for me. The quality of the diamond and the setting was far superior to anything we saw in retail stores. Lance took the time to answer all my questions without making me feel stupid. He was knowledgeable and really cared that I get EXACTLY what I wanted for this experience of a lifetime. We had shopped in four retail stores before being referred to Lance. Lance sat with us in his office and concentrated only on us. At three of the four retail stores, the clerks kept taking phone calls and talking to other people. It was very irritating and was great evidence of how important we were to them. Not one of the four sales people knew much more about diamonds than we did. Lance made us feel very special by focusing only on us. I wondered why I needed to make an appointment to see him. After seeing him, I realized why - he doesn't take more people than he has time for. He is such a warm and caring person. I'm already making a list of my next diamond purchases, and Shapiro Diamonds is where I'll get them. Thanks Lance. Taryn

.

Lance is the Diamond Man!! If you want an awesome diamond buying experience, you should go straight to Lance at Shapiro Diamonds. I got engaged three weeks ago. I bought a 2.76 Cushion cut solitaire from Lance. I spent a lot of time going from store to store ?? diamond office to diamond office - all over town, only seeing one or two diamonds at each place. Then, I called Lance at Shapiro Diamonds. When I arrived at his showroom, he had SIX diamonds to show me ?? all exactly the shape and quality I wanted. All GIA certified, like I requested. No one else had that amount of inventory. Also, the prices were definitely the best there. Lance is a really nice guy, goes through all the diamond education with you, is totally upfront in a very unknown territory, treats you like a king, and even becomes a friend through the whole process. I couldn??t imagine a better experience than working with Lance at Shapiro Diamonds. FANTASTIC ALL AROUND.

2
★★★★★

Lance is the Diamond Man!! If you want an awesome diamond buying experience, you should go straight to Lance at Shapiro Diamonds. I got engaged three weeks ago. I bought a 2.76 Cushion cut solitaire from Lance. I spent a lot of time going from store to store ?? diamond office to diamond office - all over town, only seeing one or two diamonds at each place. Then, I called Lance at Shapiro Diamonds. When I arrived at his showroom, he had SIX diamonds to show me ?? all exactly the shape and quality I wanted. All GIA certified, like I requested. No one else had that amount of inventory. Also, the prices were definitely the best there. Lance is a really nice guy, goes through all the diamond education with you, is totally upfront in a very unknown territory, treats you like a king, and even becomes a friend through the whole process. I couldn??t imagine a better experience than working with Lance at Shapiro Diamonds. FANTASTIC ALL AROUND.

.

I had a TERRIBLE experience at Shapiro Diamonds!! Our appt was at 10am this morning, we had gotten there a couple minutes early and we were greeted by Lance through telecom saying for us to wait and we would be right with us. It felt like I was in a DOCTOR'S office with a wait time. I immediately had a bad impression of Shapiro Diamonds. We had to wait about 10 mins, and it was at least 5 mins past our 10am appt. When he opened the door, he did not apologize for the wait at all. Nowhere else had I ever had to WAIT to see rings/diamonds. Prior to our appt, my boyfriend had been communicating with him telling him of a particular diamond ring in the Sylvie collection that I liked. After several attempts to schedule an appt, and couple mins into our appt, he told us THAT THE RING THAT I LIKED WAS ALREADY SOLD. HELLO? THAT WAS THE SOLE PURPOSE OF OUR VISIT, TO SEE THAT RING, AND YOU FAILED TO TELL US THAT IT HAS BEEN SOLD? Even a dishonest car salesman would've been more upfront with us and would've told us that before our appt!!

During our appt, Lance proceeded to tell us vague, useless information, and he did not seem interested in talking to us. I see some positive reviews about the his service and cannot understand how I could've had such a DIFFERENT and bad experience. He then wanted to show us loose diamonds. He showed us about a $10,000 diamond, EGL certified, but it was not exactly what we were looking for. He quoted us a price for the diamond specifications that we wanted and at a very good price, so therefore we were interested in hearing him out. It was not until we got home when we realized that EGL certifications graded looser than AGS/GIA. Therefore, the diamond was not worth as much, and that is how he can charge A LOT less for the diamond. He does this to lure customers into thinking they received SUCH A GOOD DEAL on their diamonds/rings.

I would DEFINITELY NOT recommend Shapiro Diamonds to anyone. He definitely does NOT have my business or anyone that I know. I will make sure of that.

0
★☆☆☆☆

I had a TERRIBLE experience at Shapiro Diamonds!! Our appt was at 10am this morning, we had gotten there a couple minutes early and we were greeted by Lance through telecom saying for us to wait and we would be right with us. It felt like I was in a DOCTOR'S office with a wait time. I immediately had a bad impression of Shapiro Diamonds. We had to wait about 10 mins, and it was at least 5 mins past our 10am appt. When he opened the door, he did not apologize for the wait at all. Nowhere else had I ever had to WAIT to see rings/diamonds. Prior to our appt, my boyfriend had been communicating with him telling him of a particular diamond ring in the Sylvie collection that I liked. After several attempts to schedule an appt, and couple mins into our appt, he told us THAT THE RING THAT I LIKED WAS ALREADY SOLD. HELLO? THAT WAS THE SOLE PURPOSE OF OUR VISIT, TO SEE THAT RING, AND YOU FAILED TO TELL US THAT IT HAS BEEN SOLD? Even a dishonest car salesman would've been more upfront with us and would've told us that before our appt!!

During our appt, Lance proceeded to tell us vague, useless information, and he did not seem interested in talking to us. I see some positive reviews about the his service and cannot understand how I could've had such a DIFFERENT and bad experience. He then wanted to show us loose diamonds. He showed us about a $10,000 diamond, EGL certified, but it was not exactly what we were looking for. He quoted us a price for the diamond specifications that we wanted and at a very good price, so therefore we were interested in hearing him out. It was not until we got home when we realized that EGL certifications graded looser than AGS/GIA. Therefore, the diamond was not worth as much, and that is how he can charge A LOT less for the diamond. He does this to lure customers into thinking they received SUCH A GOOD DEAL on their diamonds/rings.

I would DEFINITELY NOT recommend Shapiro Diamonds to anyone. He definitely does NOT have my business or anyone that I know. I will make sure of that.

.

My fiancee's friend used Shapiro Diamonds for her engagement ring and recommended him to us. I had a relatively high budget, but it was only enough to buy a "normal"-looking ring at one of the high-end retail stores. I was shocked at how much further my money went at Shapiro diamonds.

Lance's brand new offices are top-notch, and provided a more professional and secure buying experience than I have had at any other jewelry store. Despite what some other reviewers have written, Lance showed me diamonds in a range of prices, but all were visually stunning. In my opinion, Lance would not put his reputation at risk by selling a low-quality stone. In short, I was able to find a STUNNING stone and get it set in platinum for a little more than half what it would have cost elsewhere.

My fiancee would have ended up with a nice ring with or without Shapiro Diamonds; but Lance made my money go so much further and allowed me to afford a ring that is truly amazing. I have no bias here--Lance is not my uncle or anything like that--I just want to let people know that using Shapiro Diamonds is the best decision I could have made.

It has now been over a month since we closed the deal, and I am still as happy as ever.

2
★★★★★

My fiancee's friend used Shapiro Diamonds for her engagement ring and recommended him to us. I had a relatively high budget, but it was only enough to buy a "normal"-looking ring at one of the high-end retail stores. I was shocked at how much further my money went at Shapiro diamonds.

Lance's brand new offices are top-notch, and provided a more professional and secure buying experience than I have had at any other jewelry store. Despite what some other reviewers have written, Lance showed me diamonds in a range of prices, but all were visually stunning. In my opinion, Lance would not put his reputation at risk by selling a low-quality stone. In short, I was able to find a STUNNING stone and get it set in platinum for a little more than half what it would have cost elsewhere.

My fiancee would have ended up with a nice ring with or without Shapiro Diamonds; but Lance made my money go so much further and allowed me to afford a ring that is truly amazing. I have no bias here--Lance is not my uncle or anything like that--I just want to let people know that using Shapiro Diamonds is the best decision I could have made.

It has now been over a month since we closed the deal, and I am still as happy as ever.

.

I, along with my fiance, had a terrible experience at Shapiro Diamonds. We discussed diamonds over the phone before my appointment. When I showed up, he only had approx. 4-5 diamonds to show me, which were not what we had discussed on the phone. When asked to help find me a different diamond that my fiance was interested in, he tried to sell me the diamonds that he already had out and did not want to search further.

He did not pay attention to me during our appointment. He made me feel unimportant and pressured me to buy a diamond. He almost makes it feel like you are at a used car dealership!

I would not buy a ring/diamond from him! As you can see from his responses to other reviews on Citysearch, he is not a nice person. He criticizes his customers and does not take responsibility if he cannot please them. How can you build a reliable, trustworthy business when you are saying these things to customers on Citysearch. He also had made us feel stupid during our meeting in his office when we discussed his diamonds. I had done plenty of research ,and I essentially had to force him to tell me information regarding the diamonds he showed me.
Obviously you can't please every customer, but just because they give you a bad review, don't criticize them online. This website is there so we can inform others of our opinions. The readers can then make their own decisions if they want to go to Shapiro Diamonds or avoid it. If you want a loyal, responsible, caring, honest diamond dealer, do not go to him. If anyone else has questions, they can message me and I can post more things that I didn't like about my experience as well.

0
★☆☆☆☆

I, along with my fiance, had a terrible experience at Shapiro Diamonds. We discussed diamonds over the phone before my appointment. When I showed up, he only had approx. 4-5 diamonds to show me, which were not what we had discussed on the phone. When asked to help find me a different diamond that my fiance was interested in, he tried to sell me the diamonds that he already had out and did not want to search further.

He did not pay attention to me during our appointment. He made me feel unimportant and pressured me to buy a diamond. He almost makes it feel like you are at a used car dealership!

I would not buy a ring/diamond from him! As you can see from his responses to other reviews on Citysearch, he is not a nice person. He criticizes his customers and does not take responsibility if he cannot please them. How can you build a reliable, trustworthy business when you are saying these things to customers on Citysearch. He also had made us feel stupid during our meeting in his office when we discussed his diamonds. I had done plenty of research ,and I essentially had to force him to tell me information regarding the diamonds he showed me.
Obviously you can't please every customer, but just because they give you a bad review, don't criticize them online. This website is there so we can inform others of our opinions. The readers can then make their own decisions if they want to go to Shapiro Diamonds or avoid it. If you want a loyal, responsible, caring, honest diamond dealer, do not go to him. If anyone else has questions, they can message me and I can post more things that I didn't like about my experience as well.

.

My fiance and I have thoroughly enjoyed our professional dealings with Lance Shapiro. His help in the design of my engagement ring brought about a most unigue and beautiful piece. I regularly recieve compliments. Our other dealings with him have proven to be very positive, as well. The quality of the stones, settings, and service have been incomparable. We plan to visit Lance very soon to design our wedding bands. We have total confidence in him and recommend Shapiro Diamonds to our friends for their fine jewelry needs.

2
★★★★★

My fiance and I have thoroughly enjoyed our professional dealings with Lance Shapiro. His help in the design of my engagement ring brought about a most unigue and beautiful piece. I regularly recieve compliments. Our other dealings with him have proven to be very positive, as well. The quality of the stones, settings, and service have been incomparable. We plan to visit Lance very soon to design our wedding bands. We have total confidence in him and recommend Shapiro Diamonds to our friends for their fine jewelry needs.

.

Working with Lance is a first class experience. Lance has always gone out of his way to accommodate my needs and does so in a very professional manner. I would recommend Shapiro Diamonds to anyone in need of jewelry. They will always have the first shot at my business.

2
★★★★★

Working with Lance is a first class experience. Lance has always gone out of his way to accommodate my needs and does so in a very professional manner. I would recommend Shapiro Diamonds to anyone in need of jewelry. They will always have the first shot at my business.

.

My experience with Lance has been nothing short of excellent. He worked with me very closely on the design of my wife's engagement ring. Before I committed to anything, Lance gave me computer generated images of our design and also a cast mold prior to moving forward. No one and I mean no one has ever gone into this much detail prior to my purchase. I have since bought multiple rings and watches from Lance. The best part of my many experiences is that Lance is more than willing to negotiate backup plans if by some chance I was unhappy with my decision. If you choose to go somewhere else, good luck!

2
★★★★★

My experience with Lance has been nothing short of excellent. He worked with me very closely on the design of my wife's engagement ring. Before I committed to anything, Lance gave me computer generated images of our design and also a cast mold prior to moving forward. No one and I mean no one has ever gone into this much detail prior to my purchase. I have since bought multiple rings and watches from Lance. The best part of my many experiences is that Lance is more than willing to negotiate backup plans if by some chance I was unhappy with my decision. If you choose to go somewhere else, good luck!

.

Lance is amazing. My husband designed my stunning engagement ring with Lance, and I'm so glad he did. Years later, I still get compliments from complete strangers nearly every day! My diamonds are outstanding quality and the craftsmanship and uniqueness are something you won't find in a chain store. I have a 2.5 ct oval paired with two .5 half moons. A truly custom piece! We also purchased our wedding bands from Lance, and then I ordered a Breitling from him for my husband as a wedding gift. For our 1st anniversary, my husband gave me a beautiful diamond Michelle watch, also from Lance. We trust Lance, and consider him "our jeweler". Bottom line, if you want to get exactly what you are envisioning, Lance will bring it to life.

2
★★★★★

Lance is amazing. My husband designed my stunning engagement ring with Lance, and I'm so glad he did. Years later, I still get compliments from complete strangers nearly every day! My diamonds are outstanding quality and the craftsmanship and uniqueness are something you won't find in a chain store. I have a 2.5 ct oval paired with two .5 half moons. A truly custom piece! We also purchased our wedding bands from Lance, and then I ordered a Breitling from him for my husband as a wedding gift. For our 1st anniversary, my husband gave me a beautiful diamond Michelle watch, also from Lance. We trust Lance, and consider him "our jeweler". Bottom line, if you want to get exactly what you are envisioning, Lance will bring it to life.

.

I have had the misfoutune of doing business with Shapiro. Two years ago I purchased a stone before I realized what had happened. (Shame on me.) I was shown stones that weren't what I requested to see when I made the appointment. I looked at several stones that weren't acceptable. He then proceeds to pull out this large stone and tells me he will give me a great deal at $9000. I told him it was out of my price range and it was the wrong shape. He proceeds to talk up the stone and asks how I would pay for my purchase. I told him I had cash and his face lit up. He asked how much cash I had. I told him $6000. He stuck out his hand to shake and said $6000 would be a deal. I had a terrible uncertified stone. Fast forward a year.....the ring sat in my jewelry box, not worn. I took to 2 reputable jewelers for apprasials who told me the stone was milky and they would not be comfortable taking it in for a trade.....they would not keep a "milky, brownish" stone in their inventory that would not be worth $3000 retail. I started emailing Lance in November wanting to trade the stone. I had an appointment last week at his new Lincoln Center location (beware businesses at Lincoln). He was really put out and showed me inferior stones that weren't worh $6000. It was an unpleasant confrontation that ended up with him telling me "So, I sold you a $3000 stone for $6000. I'm in the business to make money. What part of that don't you understand?" So, I left with the stone. I proceded to a reputable wholesaler who louped every stone and told me where the flaws were and then handed me the loupe for me to look at also. The stones had certifications and there was no question about what I was purchasing! I lost $4000 on the piece of crap stone this business shoved at me. I now have a beautiful certified stone from a jeweler with integrity. This business doesn't have a clue what the word integrity means even though it is used it in the ad.

0
★☆☆☆☆

I have had the misfoutune of doing business with Shapiro. Two years ago I purchased a stone before I realized what had happened. (Shame on me.) I was shown stones that weren't what I requested to see when I made the appointment. I looked at several stones that weren't acceptable. He then proceeds to pull out this large stone and tells me he will give me a great deal at $9000. I told him it was out of my price range and it was the wrong shape. He proceeds to talk up the stone and asks how I would pay for my purchase. I told him I had cash and his face lit up. He asked how much cash I had. I told him $6000. He stuck out his hand to shake and said $6000 would be a deal. I had a terrible uncertified stone. Fast forward a year.....the ring sat in my jewelry box, not worn. I took to 2 reputable jewelers for apprasials who told me the stone was milky and they would not be comfortable taking it in for a trade.....they would not keep a "milky, brownish" stone in their inventory that would not be worth $3000 retail. I started emailing Lance in November wanting to trade the stone. I had an appointment last week at his new Lincoln Center location (beware businesses at Lincoln). He was really put out and showed me inferior stones that weren't worh $6000. It was an unpleasant confrontation that ended up with him telling me "So, I sold you a $3000 stone for $6000. I'm in the business to make money. What part of that don't you understand?" So, I left with the stone. I proceded to a reputable wholesaler who louped every stone and told me where the flaws were and then handed me the loupe for me to look at also. The stones had certifications and there was no question about what I was purchasing! I lost $4000 on the piece of crap stone this business shoved at me. I now have a beautiful certified stone from a jeweler with integrity. This business doesn't have a clue what the word integrity means even though it is used it in the ad.

.

Shapiro diamonds not only provided the best customer service I have experienced at a jeweler, but the prices are unbeatable anywhere. I did my research prior to buying my engagement ring on diamond prices and shopped around. Then I found Shapiro diamonds and bought an engagement ring with 100% satisfaction on the price. Lance took the time to sit with my now fiance and I to figure out what style ring she wanted. He then worked to custom design a ring and send us a computer design draft. I recommend Lance and Shapiro diamonds to anyone looking to buy jewelry, especially diamonds.

2
★★★★★

Shapiro diamonds not only provided the best customer service I have experienced at a jeweler, but the prices are unbeatable anywhere. I did my research prior to buying my engagement ring on diamond prices and shopped around. Then I found Shapiro diamonds and bought an engagement ring with 100% satisfaction on the price. Lance took the time to sit with my now fiance and I to figure out what style ring she wanted. He then worked to custom design a ring and send us a computer design draft. I recommend Lance and Shapiro diamonds to anyone looking to buy jewelry, especially diamonds.

.

I went to Shapiro Diamonds trying to find help with a custom ring. Lance was beyond helpful in comming up with ideas and understanding the vision I had for the ring I wanted. I had been dating my girlfriend, at that time, for about a year and wanted something very special for her to have as she joined my family. I already had some of the diamonds but Lance gave me the BEST PRICE IN TOWN on a diamond that matched the quality and clarity of the others. After sitting down with Lance and showing him the vision I had, he went right to work trying to see what worked. The ring was complete exactly when he said it would be which was a great blessing and made the timing for the proposal perfect. Lance created a "one of a kind" custom ring for me that is beyond comparison. The service and quality of Shapiro Diamonds is A++ because he will do EVERYTHING he says. Lance is truely a MASTER when it comes to wholesale diamonds and creating the perfect ring for your mate. Thanks again Lance for your help in creating a PERFECT ring for me.

2
★★★★★

I went to Shapiro Diamonds trying to find help with a custom ring. Lance was beyond helpful in comming up with ideas and understanding the vision I had for the ring I wanted. I had been dating my girlfriend, at that time, for about a year and wanted something very special for her to have as she joined my family. I already had some of the diamonds but Lance gave me the BEST PRICE IN TOWN on a diamond that matched the quality and clarity of the others. After sitting down with Lance and showing him the vision I had, he went right to work trying to see what worked. The ring was complete exactly when he said it would be which was a great blessing and made the timing for the proposal perfect. Lance created a "one of a kind" custom ring for me that is beyond comparison. The service and quality of Shapiro Diamonds is A++ because he will do EVERYTHING he says. Lance is truely a MASTER when it comes to wholesale diamonds and creating the perfect ring for your mate. Thanks again Lance for your help in creating a PERFECT ring for me.

.

I went to Shapiro Diamonds. A lot of reviews had said that he tried to teach the customers about diamonds, but when I went to his store, he just sat there and showed me diamonds. He was not pushy, but he seemed very impatient and he was answering multiple phone calls and walking around the room during my "private" appointment. He did not have a large selection. When I finally asked if the diamonds he was showing me were EGL vs. GIA vs. AGS, he said they were all EGL. Then when I asked for GIA, he only had a few and he failed to mention this in the beginning. He only had SI1's and below to show me and when asked about other diamonds, he did not want to go searching for them.

I feel he was dishonest during the whole appointment. I would ask him where the diamonds are made because he won't tell you right away. He also told me that I couldn't see the inclusions through the 10x lens, but they were obvious.

I am sure some people have had good experiences there, but I did not. I wish he would have been more up front regarding the diamonds he was showing me as well as taking more time to discuss the diamond ratings. I have also seen many of the same designs at other stores. Lastly, it also took him days to call me back so it made me feel like my purchase was not important to him when buying an engagement ring is one of the most important purchases in my life.

If you go there, just make sure you ask the appropriate questions and to see the certifications of the diamonds, etc. before you buy a diamond from him. Good luck!

0
★☆☆☆☆

I went to Shapiro Diamonds. A lot of reviews had said that he tried to teach the customers about diamonds, but when I went to his store, he just sat there and showed me diamonds. He was not pushy, but he seemed very impatient and he was answering multiple phone calls and walking around the room during my "private" appointment. He did not have a large selection. When I finally asked if the diamonds he was showing me were EGL vs. GIA vs. AGS, he said they were all EGL. Then when I asked for GIA, he only had a few and he failed to mention this in the beginning. He only had SI1's and below to show me and when asked about other diamonds, he did not want to go searching for them.

I feel he was dishonest during the whole appointment. I would ask him where the diamonds are made because he won't tell you right away. He also told me that I couldn't see the inclusions through the 10x lens, but they were obvious.

I am sure some people have had good experiences there, but I did not. I wish he would have been more up front regarding the diamonds he was showing me as well as taking more time to discuss the diamond ratings. I have also seen many of the same designs at other stores. Lastly, it also took him days to call me back so it made me feel like my purchase was not important to him when buying an engagement ring is one of the most important purchases in my life.

If you go there, just make sure you ask the appropriate questions and to see the certifications of the diamonds, etc. before you buy a diamond from him. Good luck!

.

When I went to Shapiro Diamonds it was very nice. In a private setting 1 on 1. It was very nice in the lobby waiting with the free drinks and the video of the diamond rings and the album of his finished work. When I got in thats when it hit me. He only had 5 diamonds to show me and when I asked for a Radiant or Cushion in the same size there was an excuse.

I really don't think he is a wholesaler. My best friend told me he was born in South Africa but that was it. I also did research on his company. He is not a site holder or a wholesaler in Texas.

Not a good guy.

My Wife and I were not happy at all.
Stay away from this guy.

Sorry my English not so good.

0
★☆☆☆☆

When I went to Shapiro Diamonds it was very nice. In a private setting 1 on 1. It was very nice in the lobby waiting with the free drinks and the video of the diamond rings and the album of his finished work. When I got in thats when it hit me. He only had 5 diamonds to show me and when I asked for a Radiant or Cushion in the same size there was an excuse.

I really don't think he is a wholesaler. My best friend told me he was born in South Africa but that was it. I also did research on his company. He is not a site holder or a wholesaler in Texas.

Not a good guy.

My Wife and I were not happy at all.
Stay away from this guy.

Sorry my English not so good.

.

About 5 months ago, I began looking around for an engagement ring for my girlfriend. I spent a month or so looking at various wholesalers and retail stores. The price is no comparison when it comes to wholesalers. At first this made me skeptical but after sitting down with Lance multiple times and actually seeing the quality with my own eyes I made the decision to use Shaprio Diamonds. After my experience with Lance, you can be assured that I will be back many more times. I am about to purchase a wedding band from him for myself as well. The quality and service are both A++. Thanks again to Lance for getting me an amazing ring!

2
★★★★★

About 5 months ago, I began looking around for an engagement ring for my girlfriend. I spent a month or so looking at various wholesalers and retail stores. The price is no comparison when it comes to wholesalers. At first this made me skeptical but after sitting down with Lance multiple times and actually seeing the quality with my own eyes I made the decision to use Shaprio Diamonds. After my experience with Lance, you can be assured that I will be back many more times. I am about to purchase a wedding band from him for myself as well. The quality and service are both A++. Thanks again to Lance for getting me an amazing ring!

Pros: Great Quality diamonds, Excellent Service and Professional

Cons: N/A

.

Lance Shapiro of Shapiro Diamonds is truly in a class by himself in the Dallas jewelry market. He sets himself apart with his attention to detail, product knowledge, and superior customer service. Buying a diamond engagement ring is a complicated and big financial decision. Lance made the process easy and my fiancee was very pleased with the end result. I am completely satisfied with my buying experience and would highly recommend Lance to anyone in the market for custom diamonds and jewelry.

2
★★★★★

Lance Shapiro of Shapiro Diamonds is truly in a class by himself in the Dallas jewelry market. He sets himself apart with his attention to detail, product knowledge, and superior customer service. Buying a diamond engagement ring is a complicated and big financial decision. Lance made the process easy and my fiancee was very pleased with the end result. I am completely satisfied with my buying experience and would highly recommend Lance to anyone in the market for custom diamonds and jewelry.

Pros: Custom Diamond Rings

Cons: None

 

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