Willoughby David Dds

★☆☆☆☆
Experience gentle and caring dentistry
  • 6111 Taylor Ranch Rd NW

    Albuquerque, NM 87120

    Map & Directions
  • 505-898-2000

About Willoughby David Dds

Hours
Sun Closed;Mon: 8:00 a.m.-5:00 p.m.;Tue: 8:00 a.m.-5:00 p.m.;Wed: 8:00 a.m.-5:00 p.m.;Thu: 8:00 a.m.-5:00 p.m.;Fri: 8:00 a.m.-5:00 p.m.;Sat Closed;

Health & Medical

Health & Medical
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My husband saw this dentist in July 2007 as did I. I, personally found him to be, as another commenter stated ""a know-it-all"" as he did spend the the first minutes stating how much my previous dentist sucked. Really professional.He also made disparaging remarks about my teeth telling me he knew I had a sweet tooth and loved acidic foods. I asked him why is that to which he responded ""no reason"".Very insulting man.\r\n\r\n In addition, he removed my husband's wisdom tooth leaving his jaw bone exposed resulting in a painful dry socket. The nurse even asked the dentist if he would sew it up but he refused. He also refused to presribe my husband any pain medication stating that he wasn't "" a pill pusher"" the implication being here that my husband would use the pain medicine for anything other than to treat the pain this man caused. Not only that but the tooth removed cost over $300 in copay fees. I wonder what he charged the insurance. In comparison, my husband had another wisdom tooth removed by another dentist last week and it was only $41.80. Same insurance.\r\nSo please avoid this man.

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★☆☆☆☆

My husband saw this dentist in July 2007 as did I. I, personally found him to be, as another commenter stated ""a know-it-all"" as he did spend the the first minutes stating how much my previous dentist sucked. Really professional.He also made disparaging remarks about my teeth telling me he knew I had a sweet tooth and loved acidic foods. I asked him why is that to which he responded ""no reason"".Very insulting man.\r\n\r\n In addition, he removed my husband's wisdom tooth leaving his jaw bone exposed resulting in a painful dry socket. The nurse even asked the dentist if he would sew it up but he refused. He also refused to presribe my husband any pain medication stating that he wasn't "" a pill pusher"" the implication being here that my husband would use the pain medicine for anything other than to treat the pain this man caused. Not only that but the tooth removed cost over $300 in copay fees. I wonder what he charged the insurance. In comparison, my husband had another wisdom tooth removed by another dentist last week and it was only $41.80. Same insurance.\r\nSo please avoid this man.

Pros: Window views, tv set,

Cons: Expensive, unprofessional service, bedside manner

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We initially went to Willoughby because our insurance was accepted there and it was close. He spent a lot of time telling us how bad our previous dentist was...he's a real know it all. He even told me my son needed dental surgery and braces though his teeth are straight and previous dentists said he would never need them. My real problem with them was the over billing which according to my insurance company they charge as much as 35-50% more than other offices in the area. When I tried to inquire about the bill they gave me the run around. All I wanted was a print out of what was billed and what was paid by the insurance...they never complied. The office manager, Antoinette is completely incompetent. If you try to ask questions she completely talks over the top of you. She is unhelpful and rude. Our insurance had a scheduled payment plan for a root canal and instead of waiting for the payment and then billing us they sent the whole thing to collections. They have been a complete nightmare to deal with.

0
★☆☆☆☆

We initially went to Willoughby because our insurance was accepted there and it was close. He spent a lot of time telling us how bad our previous dentist was...he's a real know it all. He even told me my son needed dental surgery and braces though his teeth are straight and previous dentists said he would never need them. My real problem with them was the over billing which according to my insurance company they charge as much as 35-50% more than other offices in the area. When I tried to inquire about the bill they gave me the run around. All I wanted was a print out of what was billed and what was paid by the insurance...they never complied. The office manager, Antoinette is completely incompetent. If you try to ask questions she completely talks over the top of you. She is unhelpful and rude. Our insurance had a scheduled payment plan for a root canal and instead of waiting for the payment and then billing us they sent the whole thing to collections. They have been a complete nightmare to deal with.

Message from Willoughby David Dds

Since 1983, Dr. David Willoughby has served New Mexico families -- adults and children of all ages -- with a focus on preventive and practical restorative family dental care. The “Smiles That Work” name for our website was inspired by the type of care Dr. Willoughby provides, smiles that work for the patient’s specific oral health needs and budget.

More about Willoughby David Dds

Since 1983, Dr. David Willoughby has served New Mexico families -- adults and children of all ages -- with a focus on preventive and practical restorative family dental care. The “Smiles That Work” name for our website was inspired by the type of care Dr. Willoughby provides, smiles that work for the patient’s specific oral health needs and budget.

 

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