Packard Auto Repair LLC

★★★★★
  • 1880 Packard st

    Ann Arbor, MI 48104

    Map & Directions
  • 734-327-6488

About Packard Auto Repair LLC

Categories
  • Used Car Dealers
  • Car Batteries
  • Automotive Repair
  • Marine Engine Repair
  • Towing & Wrecking
  • Towing Companies
  • Heating & Air Conditioning
  • Engine Maintenance
Details
  • Mirrors
  • Muffler Repair
  • Transmission Repair
  • Engine Repair
  • Brake Repair
  • Oil Changes
  • Tune Ups
5.0 11
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Very reasonable prices. I would say exceptional service was done on time and on the budget. This shop got recommended by a friend and will be my go to shop from now on for basic repairs. Tire changes, engine work, full service transmission, suspension work, breaks repairs, aliment - that's some of the services they provide.

Packard auto could through me off but actually the neighborhood where the shop is located was just fine. Plenty of parking and close to the bus stop right cross the street form there shop

5
★★★★★

Very reasonable prices. I would say exceptional service was done on time and on the budget. This shop got recommended by a friend and will be my go to shop from now on for basic repairs. Tire changes, engine work, full service transmission, suspension work, breaks repairs, aliment - that's some of the services they provide.

Packard auto could through me off but actually the neighborhood where the shop is located was just fine. Plenty of parking and close to the bus stop right cross the street form there shop

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Great auto repair shop in Ann Arbor ---I've been here 3 times already and every time been very happy. This latest visit I actually broke down in the 94 highway the hand called them for towing. Their service is always prompt and very fair priced, which is rare in my experience with A2 auto repair shops. The manager KC is also always very friendly and they give you regular updates by phone if you are not there in the shop. Overall always a good experience and I can recommend them for auto repair and towing with smile thanks packard auto

5
★★★★★

Great auto repair shop in Ann Arbor ---I've been here 3 times already and every time been very happy. This latest visit I actually broke down in the 94 highway the hand called them for towing. Their service is always prompt and very fair priced, which is rare in my experience with A2 auto repair shops. The manager KC is also always very friendly and they give you regular updates by phone if you are not there in the shop. Overall always a good experience and I can recommend them for auto repair and towing with smile thanks packard auto

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1 out of 1 people found this review helpful.

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My car just cut off and I was on my way to go pick up my kids. I was not a happy camper but luckily the tow truck driver dropped me off by the train and took the car to the shop without me. They called me right away from the shop to let me know the car had just got there and that they were going to call me back after checking it. They called me, car was fixed and to make a long story short I was very happy! thanks packard auto repair

5
★★★★★

My car just cut off and I was on my way to go pick up my kids. I was not a happy camper but luckily the tow truck driver dropped me off by the train and took the car to the shop without me. They called me right away from the shop to let me know the car had just got there and that they were going to call me back after checking it. They called me, car was fixed and to make a long story short I was very happy! thanks packard auto repair

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1 out of 1 people found this review helpful.

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Went here for an oil change. Quick, very friendly service at a reasonable price. They even pointed out that my oil drain plug wasn't in the best of shape, showed it to me, and asked if I wanted it replaced. You really get the feeling that these guys care. I will definitely be returning.

5
★★★★★

Went here for an oil change. Quick, very friendly service at a reasonable price. They even pointed out that my oil drain plug wasn't in the best of shape, showed it to me, and asked if I wanted it replaced. You really get the feeling that these guys care. I will definitely be returning.

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1 out of 1 people found this review helpful.

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by marie 06/23/2011
Great job fixing my Infinity G35 KC and everyone treated me fantastic. Every time I came in I was called by name. I felt like I was important to their business. When my car was finished they had it sitting in the front ready to go even though I came in later than I had planned. I was impressed also in the way they handled the insurance company I Am a happy customer

5
★★★★★

by marie 06/23/2011
Great job fixing my Infinity G35 KC and everyone treated me fantastic. Every time I came in I was called by name. I felt like I was important to their business. When my car was finished they had it sitting in the front ready to go even though I came in later than I had planned. I was impressed also in the way they handled the insurance company I Am a happy customer

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1 out of 1 people found this review helpful.

Business Response:

Thank you, we appreciate your business! Your satisfaction is our guarantee. - Packard Auto Repair
.

Terrific service! Packard Auto are really good with the ((HONDA)). He test drove my car and identified all the outstanding issues. Was able to repair the fuel pump relay that had been given up for good. I am very particular about my car and expect my mechanic to pay attention to the details (particularly with Honda ). These guys have exceeded expectations. thank you Packard auto

5
★★★★★

Terrific service! Packard Auto are really good with the ((HONDA)). He test drove my car and identified all the outstanding issues. Was able to repair the fuel pump relay that had been given up for good. I am very particular about my car and expect my mechanic to pay attention to the details (particularly with Honda ). These guys have exceeded expectations. thank you Packard auto

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1 out of 1 people found this review helpful.

Business Response:

Thank you, we appreciate your business! Your satisfaction is our guarantee. - Packard Auto Repair
.

A Pleased Customer!! Thank you so much for the incredible job you did repairing our daughter's car. You knew the value of repairing this vehicle and worked with us in getting the cost affordable. I would recommend your services to anyone that is looking for honesty and quality repair work. Thank you Packard Auto Repair

5
★★★★★

A Pleased Customer!! Thank you so much for the incredible job you did repairing our daughter's car. You knew the value of repairing this vehicle and worked with us in getting the cost affordable. I would recommend your services to anyone that is looking for honesty and quality repair work. Thank you Packard Auto Repair

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1 out of 1 people found this review helpful.

Business Response:

Thank you, we appreciate your business! Your satisfaction is our guarantee. - Packard Auto Repair
.

I confidently recommend I just called them based on these reviews which are a lot better than the one star reviews for just brakes. I spoke with KC who was very helpful and professional better than most places As a consumer, there are many times I am disappointed in a local business when it comes to customer service. Well this is NOT the case with Packard Auto. Here are the things they did right! 1. Fixed my car - perfectly 2. Every employee I had contact with was very friendly and genuine. 3. They completed the work - on time - when they said the car would be ready - it was. 4. They went the extra mile to fix a little door thing that wasn't a part of the original job. 5. They made the transaction as smooth as they possible could with my insurance and deductible. 6. They are family owned and REALLY care about their customers. Thanks to the whole gang at Packard Auto ! I confidently recommend

5
★★★★★

I confidently recommend I just called them based on these reviews which are a lot better than the one star reviews for just brakes. I spoke with KC who was very helpful and professional better than most places As a consumer, there are many times I am disappointed in a local business when it comes to customer service. Well this is NOT the case with Packard Auto. Here are the things they did right! 1. Fixed my car - perfectly 2. Every employee I had contact with was very friendly and genuine. 3. They completed the work - on time - when they said the car would be ready - it was. 4. They went the extra mile to fix a little door thing that wasn't a part of the original job. 5. They made the transaction as smooth as they possible could with my insurance and deductible. 6. They are family owned and REALLY care about their customers. Thanks to the whole gang at Packard Auto ! I confidently recommend

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2 out of 2 people found this review helpful.

Business Response:

Thank you, we appreciate your business! Your satisfaction is our guarantee. - Packard Auto Repair
.

Excellent Service I used Packard auto to service my 2009 Toyota as I just purchased it from a private sale. I was referred to them because that was where the previous owner maintained and serviced his vehicles. My experience was exceptionally positive. I was getting an oil change and had a couple questions about the car, when I got there I was greeted with courtesy and escorted to the waiting area. While I was waiting a service KC came over with answers to my questions. The waiting area was very clean with alot of reading material. I was very pleased with every aspect of the service Department and will be using them for all future services.

5
★★★★★

Excellent Service I used Packard auto to service my 2009 Toyota as I just purchased it from a private sale. I was referred to them because that was where the previous owner maintained and serviced his vehicles. My experience was exceptionally positive. I was getting an oil change and had a couple questions about the car, when I got there I was greeted with courtesy and escorted to the waiting area. While I was waiting a service KC came over with answers to my questions. The waiting area was very clean with alot of reading material. I was very pleased with every aspect of the service Department and will be using them for all future services.

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3 out of 3 people found this review helpful.

Business Response:

Thank you, we appreciate your business! Your satisfaction is our guarantee. - Packard Auto Repair
.

An honest and fair mechanic is the most precious thing in the world. Okay, maybe it's not as wonderful as a mother's love, but it's pretty darn close. Packard Auto Repair are the best I brought my car to Packard Auto because the wheels were making a funny noise. It's a 16 year old Toyota Corolla, so I expected to shell out a wad of cash to get it fixed. KC just did the inspection and called me with his analysis. Something in the wheel bearing is wearing out, but he said it's not bad yet. He said I can keep driving and just pay attention if the sound gets louder. But for now, it's not a safety hazard and I can just pick up the car. No charge for his time for the inspection. thank you

5
★★★★★

An honest and fair mechanic is the most precious thing in the world. Okay, maybe it's not as wonderful as a mother's love, but it's pretty darn close. Packard Auto Repair are the best I brought my car to Packard Auto because the wheels were making a funny noise. It's a 16 year old Toyota Corolla, so I expected to shell out a wad of cash to get it fixed. KC just did the inspection and called me with his analysis. Something in the wheel bearing is wearing out, but he said it's not bad yet. He said I can keep driving and just pay attention if the sound gets louder. But for now, it's not a safety hazard and I can just pick up the car. No charge for his time for the inspection. thank you

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4 out of 4 people found this review helpful.

Business Response:

Thank you, we appreciate your business! Your satisfaction is our guarantee. - Packard Auto Repair
.

Had a great experience. Tire fell off on highway, there just after 30min. Next day they fixed up my car for a decent price. Also, they went back to where my tire had fallen off to retrieve the tire thus costing me less. Very friendly, and are really concerned about giving you great service! All in all did not feel like I was getting screwed at all, nice feeling when trying to find a place!

5
★★★★★

Had a great experience. Tire fell off on highway, there just after 30min. Next day they fixed up my car for a decent price. Also, they went back to where my tire had fallen off to retrieve the tire thus costing me less. Very friendly, and are really concerned about giving you great service! All in all did not feel like I was getting screwed at all, nice feeling when trying to find a place!

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5 out of 5 people found this review helpful.

Business Response:

Thank you, we appreciate your business! Your satisfaction is our guarantee. - Packard Auto Repair

Message from Packard Auto Repair LLC

We thrive off of customer satisfaction. Willing to work with all of our customers to help fit their needs.Thank you, we appreciate your business! Your satisfaction is our guarantee.

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Packard Auto Repair

More about Packard Auto Repair LLC

Services We Provide We work on all domestic and foreign cars. Engine repair, Rebuilt and replacement Timing belt Water pumps Cooling & Heating Systems Brake Systems Battery Lock Out Cooling System Service Oil & Filter Change Transmission Service Power Steering Service Water Pumps Timing Belts Air Condition Service Radiators Hoses Belts Thermostats Head Gaskets Brake Hose Electrical Systems Exhaust & Fuel Systems Shocks & Struts Ball Joints Leaf & Coil Springs Steering Racks Mufflers & Exhaust Pipe Automatic Transmissions Manual Transmissions

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