Precision Door of Seattle - Commercial Division

★☆☆☆☆

About Precision Door of Seattle - Commercial Division

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Do NOT go with their service! their repair crew seem to be new hires with NO skills, could not diagnose the root causes and it will be a waste of your time & money.

Our house was built in 2007, and we were told that our door could not be fixed and we need to pay $350+ to get a new door - this is after 4 weeks of diagnose & investigation. Alternate solutions? none!

We feel totally ripped off, and called the manufacturer by ourselves. Without questions, the manufacturer shipped us a brand new unit. Why couldn't Precision Garage Door Service do this 4 weeks prior? you tell me. The broken part is a $5 plastic bracket and we were charged $100 for the repair, and when the bracket cannot be re-ordered, great, spend another $350 (discounted fee) for a new door, why not?

Save your time and money, do the homework by calling the manufacturer, or go with someone honest and more professional.

1
★☆☆☆☆

Do NOT go with their service! their repair crew seem to be new hires with NO skills, could not diagnose the root causes and it will be a waste of your time & money.

Our house was built in 2007, and we were told that our door could not be fixed and we need to pay $350+ to get a new door - this is after 4 weeks of diagnose & investigation. Alternate solutions? none!

We feel totally ripped off, and called the manufacturer by ourselves. Without questions, the manufacturer shipped us a brand new unit. Why couldn't Precision Garage Door Service do this 4 weeks prior? you tell me. The broken part is a $5 plastic bracket and we were charged $100 for the repair, and when the bracket cannot be re-ordered, great, spend another $350 (discounted fee) for a new door, why not?

Save your time and money, do the homework by calling the manufacturer, or go with someone honest and more professional.

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Business Response:

While this happened some time ago - we have done extensive retraining and replaced technicians that did not meet our standards. My apologies to this customer - while I could not find any records closely matching this issue - we work hard to improve and this will not happen again!

Message from Precision Door of Seattle - Commercial Division

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More about Precision Door of Seattle - Commercial Division

Precision Garage Door Service is your local garage door repair specialist serving Puget Sound residential and commercial clients 24/7 from Bellingham to Olympia. Whether you need emergency repair work or a new garage door we’ll complete your job quickly and professionally the first time. Learn why we are your best choice for garage door and garage door opener repair, service and sales. We look forward to serving you! We Fix Garage Doors Right! Never Pay Extra Evenings or Weekends

 

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