Burdick Kia at Driver's Village

★☆☆☆☆
  • 5885 East Circle Drive

    Cicero, NY 13039

    Map & Directions
  • 888-207-6073

About Burdick Kia at Driver's Village

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Automotive

Automotive
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Drivers Village

5885 E Circle Dr # 350 Cicero, IL

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I purchased a Used 2012 Hyundai Veloster from drivers Village a few months ago and it was the worst experience of my life. The staff that I worked with were very disorganized and dishonest.

Through the purchasing process they repeatedly tried to conveniently "forget" about a $500 down payment that I made on the car. Even when I presented a receipt as evidence, they tried to coerce me to sign the (incorrect) papers with a price that did not have the down payment included. They became very angry at me for not signing the papers, as I refused to until they printed a correct copy.

Following the purchase of the Vehicle, they informed me that they would not be registering the car at the DMV (even though I paid them to have it done) because of an paperwork error on their part. I had to call repeatedly to get them to honor this, and even then, they made me drive back in twice to sign additional papers for them.

One of the times that I drove back in they had to "re-inspect" the car. I'm not sure how they sold the car to me without inspecting it, but that is an issue into itself. When I received my car back there were multiple electrical wires hanging below the steering wheel. This was definitely not the case when I had originally brought the car there.

After speaking to the General Manager on the phone, the most he would offer for all the trouble was a $50 gift card. Of course, a month later this is still nowhere to be seen. I highly recommend to anyone considering Drivers Village as a place to do business to reconsider.

1
★☆☆☆☆

I purchased a Used 2012 Hyundai Veloster from drivers Village a few months ago and it was the worst experience of my life. The staff that I worked with were very disorganized and dishonest.

Through the purchasing process they repeatedly tried to conveniently "forget" about a $500 down payment that I made on the car. Even when I presented a receipt as evidence, they tried to coerce me to sign the (incorrect) papers with a price that did not have the down payment included. They became very angry at me for not signing the papers, as I refused to until they printed a correct copy.

Following the purchase of the Vehicle, they informed me that they would not be registering the car at the DMV (even though I paid them to have it done) because of an paperwork error on their part. I had to call repeatedly to get them to honor this, and even then, they made me drive back in twice to sign additional papers for them.

One of the times that I drove back in they had to "re-inspect" the car. I'm not sure how they sold the car to me without inspecting it, but that is an issue into itself. When I received my car back there were multiple electrical wires hanging below the steering wheel. This was definitely not the case when I had originally brought the car there.

After speaking to the General Manager on the phone, the most he would offer for all the trouble was a $50 gift card. Of course, a month later this is still nowhere to be seen. I highly recommend to anyone considering Drivers Village as a place to do business to reconsider.

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