Sois Belle Spa

★★☆☆☆
  • 475 Haywood rd, Suite 8

    Greenville, SC 29607

    Map & Directions
  • 864-631-1366

About Sois Belle Spa

Categories
  • Beauty & Spa
  • Skin Care Specialists
  • Spas
Details
  • Corrective Cosmetics

Personal Services

Personal Services
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2.0 5
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.

I am so disappointed. I recieve massages and facials regularly and have never had such poor service! I have not even had the facial yet, in fact I called Living social and asked for a reimbursment. First, Helen was very cold on the phone and cut me off stating "book your appointment online" and practically hung up on me. Second, she emailed me the forms and the email was again, cold, rude and blunt, stating that I needed to complete all forms and show up early. Third, she CANCELED the appointment the morning of the appt after I waited over a month! I emailed Helen and asked when the soonest she could reschedule was and she replied asking for my voucher # and phone number. I thought she would personally call me to reschedule and I am not surprised that it has been over a week, no email, no call. I called living social yesterday to cancel,. Do not waste your money or time. there are wonderful spas in Greenville that give exceptional service!

1
★☆☆☆☆

I am so disappointed. I recieve massages and facials regularly and have never had such poor service! I have not even had the facial yet, in fact I called Living social and asked for a reimbursment. First, Helen was very cold on the phone and cut me off stating "book your appointment online" and practically hung up on me. Second, she emailed me the forms and the email was again, cold, rude and blunt, stating that I needed to complete all forms and show up early. Third, she CANCELED the appointment the morning of the appt after I waited over a month! I emailed Helen and asked when the soonest she could reschedule was and she replied asking for my voucher # and phone number. I thought she would personally call me to reschedule and I am not surprised that it has been over a week, no email, no call. I called living social yesterday to cancel,. Do not waste your money or time. there are wonderful spas in Greenville that give exceptional service!

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I purchased a groupon for this salon. I tried to talk to Helen by phone and contacted her by email. Was never able to make an appointment. My Groupon did expire and I believe this place might be a total scam. Groupon was extremely unhelpful, and I will never use them again. I just wasted 45 bucks. I can't attest to the skills of this person. If they are anywhere close to the owners efficiency, the facials probably suck. The person that wrote the good review was probably the owner

1
★☆☆☆☆

I purchased a groupon for this salon. I tried to talk to Helen by phone and contacted her by email. Was never able to make an appointment. My Groupon did expire and I believe this place might be a total scam. Groupon was extremely unhelpful, and I will never use them again. I just wasted 45 bucks. I can't attest to the skills of this person. If they are anywhere close to the owners efficiency, the facials probably suck. The person that wrote the good review was probably the owner

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I recently tried Sois Belle Spa for a facial, especially related to my rosacea. I was not at all impressed with the inside of the spa, nor the outside. It looked very run down and trashy. The facial was okay, and Helena did an all right job with my skin issues, but for that much money, I expected fantanstic work. She had the nerve to ask me if I wanted pay $70 for the "honor" of being a regular customer. Uh - NO THANKS. The whole place reeks of ghetto-unfabulous.

2
★★☆☆☆

I recently tried Sois Belle Spa for a facial, especially related to my rosacea. I was not at all impressed with the inside of the spa, nor the outside. It looked very run down and trashy. The facial was okay, and Helena did an all right job with my skin issues, but for that much money, I expected fantanstic work. She had the nerve to ask me if I wanted pay $70 for the "honor" of being a regular customer. Uh - NO THANKS. The whole place reeks of ghetto-unfabulous.

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I purchased a Living Social voucher for a 60 minute facial. I called about 20 times to make an appointment. Finally I got a call back, to my dismay the next time available was almost 2 months in the future! I tried to get a refund, but it was against living social's policy so I made the appointment to a very rude person over the phone. On the day of my appt, as soon as I got there, the woman was rude. I would estimate I had less than 30 mins of facial time, since she left the room for about 10 mins halfway through, also she subtracted 14 mins for me to remove and put my shirt back on, and much time was spent with her messing with various bottles etc. When she was done I looked at the time only 45 mins had passed, I asked why, very rudely she informed me of her 14 min rule. I told her to take the 15mins from her tip, stopping me at the door, she got in my face and had some choice words, I pointed out her facial was nothing special, certainly not worth $75 nor was it worth the 15% tip her sign stated was derserved for services provided. WORST SERVICE EVER! She should definately take another career path, not a people person.

1
★☆☆☆☆

I purchased a Living Social voucher for a 60 minute facial. I called about 20 times to make an appointment. Finally I got a call back, to my dismay the next time available was almost 2 months in the future! I tried to get a refund, but it was against living social's policy so I made the appointment to a very rude person over the phone. On the day of my appt, as soon as I got there, the woman was rude. I would estimate I had less than 30 mins of facial time, since she left the room for about 10 mins halfway through, also she subtracted 14 mins for me to remove and put my shirt back on, and much time was spent with her messing with various bottles etc. When she was done I looked at the time only 45 mins had passed, I asked why, very rudely she informed me of her 14 min rule. I told her to take the 15mins from her tip, stopping me at the door, she got in my face and had some choice words, I pointed out her facial was nothing special, certainly not worth $75 nor was it worth the 15% tip her sign stated was derserved for services provided. WORST SERVICE EVER! She should definately take another career path, not a people person.

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??Helena provides expert services at affordable rates in a relaxing, calming environment. Skin services - the best!? July, 2011

5
★★★★★

??Helena provides expert services at affordable rates in a relaxing, calming environment. Skin services - the best!? July, 2011

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