Sears

★☆☆☆☆
Value-minded shoppers flock to this all-American department store for everything from sheets to new tires.
  • 1720 GUESS Rd Ste 12

    Durham, NC 27701

    Map & Directions
  • 919-416-6222

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I had a service warranty and dropped off an equipment. In person they were not helpful and rude. ON the phone they were not any better and hung up on me using phony names. When I called back no one knew who they were since the names were phony. These rep need to be monitored on how to treat customers better on the phone an in person. TOO RUDE ALL AROUND.

0
★☆☆☆☆

I had a service warranty and dropped off an equipment. In person they were not helpful and rude. ON the phone they were not any better and hung up on me using phony names. When I called back no one knew who they were since the names were phony. These rep need to be monitored on how to treat customers better on the phone an in person. TOO RUDE ALL AROUND.

Pros: None

Cons: Very rude on the phone and in person

 

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