Great Lakes Hospital for Animals

★☆☆☆☆

About Great Lakes Hospital for Animals

Hours
Mon 8am-8pm, Tue 8am-6pm, Wed 8am-6pm, Thu 8am-8pm, Fri 8am-6pm, Sat 8am-1pm, Sun Closed

Pets & Animals

Pets & Animals
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Alta-Wood Animal Hospital

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Belmont Pet Hospital

539 Harbor Blvd Belmont, CA

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This place is a scam. The employees know know nothing about dogs. The girl that we got stuck with the last 2 times time we took our puppy in to get shots tried to hold him with his feet during the injection. Is that going to hold a dog down while he's getting shots? The week after, lumps showed up where the shots were because they had to give the shot twice due to the poor handling, and they took my dog in the back and forced a stool sample. I never asked for the sample, but got charged for it. This same girl tried to weigh our dog, who stood still on the scale, and told us he lost 10 pounds. He was, in fact, a puppy and had nearly doubled in size. I asked her to please weigh him again, and there it was, his real weight. Inaccuracy is the norm at this clinic. I was also told I would be paying one price for my visit, and ended up being charged an extra $42 from that in ""office charges."" When I spoke with the manager, she said she could not refund me because my dog was vomiting. My dog has not vomited in the time that I had him! This was either a lie on their end to cover something else, or another dog altogether. This company has tried to pull off a bait and switch, as well as unethical procedures. The girl that handled our dog got fired, but the fact that this business hired someone like that in the first place, and continues to employ several other similar employees, makes me question the judgement of the person that hired her. I will not be visiting this facility again.

0
★☆☆☆☆

This place is a scam. The employees know know nothing about dogs. The girl that we got stuck with the last 2 times time we took our puppy in to get shots tried to hold him with his feet during the injection. Is that going to hold a dog down while he's getting shots? The week after, lumps showed up where the shots were because they had to give the shot twice due to the poor handling, and they took my dog in the back and forced a stool sample. I never asked for the sample, but got charged for it. This same girl tried to weigh our dog, who stood still on the scale, and told us he lost 10 pounds. He was, in fact, a puppy and had nearly doubled in size. I asked her to please weigh him again, and there it was, his real weight. Inaccuracy is the norm at this clinic. I was also told I would be paying one price for my visit, and ended up being charged an extra $42 from that in ""office charges."" When I spoke with the manager, she said she could not refund me because my dog was vomiting. My dog has not vomited in the time that I had him! This was either a lie on their end to cover something else, or another dog altogether. This company has tried to pull off a bait and switch, as well as unethical procedures. The girl that handled our dog got fired, but the fact that this business hired someone like that in the first place, and continues to employ several other similar employees, makes me question the judgement of the person that hired her. I will not be visiting this facility again.

 

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