Dixie Animal Hospital

★★★★★
  • 9428 Dixie Hwy

    Valley Station, KY 40272

    Map & Directions
  • 502-937-2987

About Dixie Animal Hospital

Hours
Mon-Fri 9am-8pm, Sat 9am-4pm

Pets & Animals

Pets & Animals
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4.6 5
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I have been VERY pleased with the facility and all of their staff. I have only had good experiences any time it has been necessary to take my ShihTzu for treatment or just maintenance shots. Mugzey and I have been going to them since he was 5 weeks old (and he is now 10 years old!!). I am extremely particular when it involves good customer service and good service in general. If the service isn't good where I spend my money then I never return. The staff have always been very pleasant to me and have always treated my little Mugzey with great care and love. I highly recommend this facility and trust them completely with my Mugzey. The groomer is awesome too. Even a ""satisfactory"" groomer is difficult to find so a great one is such a blessing.

2
★★★★★

I have been VERY pleased with the facility and all of their staff. I have only had good experiences any time it has been necessary to take my ShihTzu for treatment or just maintenance shots. Mugzey and I have been going to them since he was 5 weeks old (and he is now 10 years old!!). I am extremely particular when it involves good customer service and good service in general. If the service isn't good where I spend my money then I never return. The staff have always been very pleasant to me and have always treated my little Mugzey with great care and love. I highly recommend this facility and trust them completely with my Mugzey. The groomer is awesome too. Even a ""satisfactory"" groomer is difficult to find so a great one is such a blessing.

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I could not disagree with the previous poster more who commented on the staff, price and services offered not being as good as another clinic. I have been a client for almost 20 years now with several different pets. One pet who was critically ill. Not only were the staff warm and friendly, anything they ever said never contradicted the information the doctor had previously gave. They do the grooming and boarding for 2 of my 3 dogs (the third has never been boarded) and over the years have had to put 4 of our beloved pets to sleep. I am sorry but you come across as a commercial for the other office and not someone with a legitimate review. All I know is if I ever move my dogs will come back to Dixie Animal if I am within a 100 mile radius.

2
★★★★★

I could not disagree with the previous poster more who commented on the staff, price and services offered not being as good as another clinic. I have been a client for almost 20 years now with several different pets. One pet who was critically ill. Not only were the staff warm and friendly, anything they ever said never contradicted the information the doctor had previously gave. They do the grooming and boarding for 2 of my 3 dogs (the third has never been boarded) and over the years have had to put 4 of our beloved pets to sleep. I am sorry but you come across as a commercial for the other office and not someone with a legitimate review. All I know is if I ever move my dogs will come back to Dixie Animal if I am within a 100 mile radius.

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I came to this clinic after becoming disenfranchised with Shively Animal Clinic, (who I found to be rude letting me sit in the lobby for six hours several times even though I was a walk-back and others came in after me. Their front staff was EXTREMELY rude acting like you were just another in the line who they really didn't have time for).\r\n Dixie Animal Hospital Clinic gets you in and out quickly, the front staff is helpful and answers your questions quickly, and they always have time to pet our dog.\r\n What's nice is that they also have a little toy and treat store in the back that I can take my dog to after his shots or what-have-you.\r\n At one point, we had to take our dog in on a Sunday since he was vomiting continuously. Lab tests and much discussion later, the vet provided us with knowledgable options and had us on our way with a dog that was well by the next day.\r\n I HIGHLY recommend Dixie Animal Hospital.

2
★★★★★

I came to this clinic after becoming disenfranchised with Shively Animal Clinic, (who I found to be rude letting me sit in the lobby for six hours several times even though I was a walk-back and others came in after me. Their front staff was EXTREMELY rude acting like you were just another in the line who they really didn't have time for).\r\n Dixie Animal Hospital Clinic gets you in and out quickly, the front staff is helpful and answers your questions quickly, and they always have time to pet our dog.\r\n What's nice is that they also have a little toy and treat store in the back that I can take my dog to after his shots or what-have-you.\r\n At one point, we had to take our dog in on a Sunday since he was vomiting continuously. Lab tests and much discussion later, the vet provided us with knowledgable options and had us on our way with a dog that was well by the next day.\r\n I HIGHLY recommend Dixie Animal Hospital.

Pros: Open every day, affordable, caring

Cons: 65 dollar vet fee on Sundays

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I have 13 dogs and this clinic is a lifesaver. They are open 7 days a week, and on weeknights until 8pm. Many times I come home from work to find someone is sick or hurt and can run right up there. Most clinics are closed by that time or you have to wait for hours to be seen. The prices are very reasonable and the vets and staff are typically very pleasant.

2
★★★★★

I have 13 dogs and this clinic is a lifesaver. They are open 7 days a week, and on weeknights until 8pm. Many times I come home from work to find someone is sick or hurt and can run right up there. Most clinics are closed by that time or you have to wait for hours to be seen. The prices are very reasonable and the vets and staff are typically very pleasant.

Pros: Hours of operation, prices, caring doctors & staff

Cons: No after hours emergency, receipts are vague

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I have been a client for about 6 years, I have always been impressed by the doctors, and the affordability of the services offered is truly worth mentioning. However, if your looking for warm welcoming front office staff, keep looking, seems like they only have a couple of knowledgeable, caring front office personel, the others definitely lack people skills and share alot of uneduated information with clients. Being a former receptionist for a large and small animal clinic, I guess I have come to expect a much higher level of service. If your willing to wait a few hours and are looking for an almost pediatric office type enviroment for your pets it's worth the time and the drive down Dixie to Shively Animal Hospital, staff is exceptional, friendly, knowledgable and definitely worth the wait and they are actually a little bit less expensive than Dixie and offer alot of medical procedures not offered elsewhere.

1
★★★☆☆

I have been a client for about 6 years, I have always been impressed by the doctors, and the affordability of the services offered is truly worth mentioning. However, if your looking for warm welcoming front office staff, keep looking, seems like they only have a couple of knowledgeable, caring front office personel, the others definitely lack people skills and share alot of uneduated information with clients. Being a former receptionist for a large and small animal clinic, I guess I have come to expect a much higher level of service. If your willing to wait a few hours and are looking for an almost pediatric office type enviroment for your pets it's worth the time and the drive down Dixie to Shively Animal Hospital, staff is exceptional, friendly, knowledgable and definitely worth the wait and they are actually a little bit less expensive than Dixie and offer alot of medical procedures not offered elsewhere.

Pros: Great vets, location and affordability

Cons: some of the office personal come off as rather unfriendly and almost rude to a degree

 

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