Sheraton Grand Nashville Downtown

★★★★☆
Enjoy friendly service and great facilities at the recently renovated Sheraton Nashville Downtown Hotel. Located in the heart of "Music City USA" we are just three blocks from the Convention Center and 4 blocks from Bridgestone Arena, as well as within walking distance of the historic district, the Financial District, and LP Field home of the Titans. Find a quiet place to relax in our 472 spacious and recently renovated guest rooms, including 10 suites, complete with wonderful city views. Get a great night’s rest on one of our brand-new Sheraton Sweet Sleeper® Beds. And for the added comfort of our guests, we are now a 100% non-smoking hotel. Our attentive staff is here to help you make the most of your stay. Relax and let our concierge help arrange dinner reservations, tickets to the latest show, or a car rental. While you are here, our full-service fitness center will keep your workout routine on track. You can also stay connected with our business center. At Sheraton, we believe life is better when shared. Now you can enjoy The Link@Sheraton experienced with Microsoft in the heart of the Sheraton lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless broadband. With a lobby designed so you can socialize with new friends or old, at Sheraton you know you belong.
  • 623 Union Street

    Nashville, TN 37219

    Map & Directions
  • 615-259-2000

About Sheraton Grand Nashville Downtown

Categories
  • Hotels & Motels
  • Wedding Sites
Hours
M-Su 24hr
Phones
  • Fax (615-742-6056)
Keywords
  • hotels in Nashville
Payment Options
  • American Express
  • Cash
  • Diners Club
  • Discover
  • MasterCard
  • Visa
Brands
  • Sheraton

Personal Services

Personal Services
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It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!

2
★★★★★

It's a great hotel but if any of you are looking to save some $$ then book it at goo.gl/FPxYD They have some of the best hotel deals on the web!

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PICK ANOTHER HOTEL! Our hotel stay was horrendous! The AC didn't work, in the dead of summer, and the staff could absolutely care less. \r\n\r\nWe arrive back to the hotel after a wedding at mid night, and the room was almost 80 degrees when the thermostat was set to 69. When we called the front desk, the only offer they provided was to have the engineer come to the room, which we had already tied two times earlier that day. \r\n\r\nThe hotel manager on duty, Scott Allen, was so extremely rude that we were horrifically offended. I would have expected better service at a hostel! When we demanded that they provide another room to sleep in, he actually had the audacity to start a count down to when he would retract his previous offer of an engineer! In so many words he stated "" I will retract my previous offer in three...two...? and when we continued to push him for better service, he hung up on us. \r\n\r\nMy only advice to anyone looking for hotel in Nashville, is KEEP LOOKING!!! Even if you have to pay a bit more, stay somewhere else. This hotel is unsatisfactory on many levels.\r\n

0
★☆☆☆☆

PICK ANOTHER HOTEL! Our hotel stay was horrendous! The AC didn't work, in the dead of summer, and the staff could absolutely care less. \r\n\r\nWe arrive back to the hotel after a wedding at mid night, and the room was almost 80 degrees when the thermostat was set to 69. When we called the front desk, the only offer they provided was to have the engineer come to the room, which we had already tied two times earlier that day. \r\n\r\nThe hotel manager on duty, Scott Allen, was so extremely rude that we were horrifically offended. I would have expected better service at a hostel! When we demanded that they provide another room to sleep in, he actually had the audacity to start a count down to when he would retract his previous offer of an engineer! In so many words he stated "" I will retract my previous offer in three...two...? and when we continued to push him for better service, he hung up on us. \r\n\r\nMy only advice to anyone looking for hotel in Nashville, is KEEP LOOKING!!! Even if you have to pay a bit more, stay somewhere else. This hotel is unsatisfactory on many levels.\r\n

Pros: Location

Cons: Service and Hotel Condition

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I stayed at this hotel in Aug 2006 and was very impressed with the appearance, cleanliness, and quietness. The staff was very friendly and helpful. This is one of the nicest hotels I have ever stayed at, and I have no complaints.

2
★★★★★

I stayed at this hotel in Aug 2006 and was very impressed with the appearance, cleanliness, and quietness. The staff was very friendly and helpful. This is one of the nicest hotels I have ever stayed at, and I have no complaints.

Pros: Very clean, couteous, convenient

.

The staff of the Sheraton went out of their way to be polite and helpful. I came to Nashville on a business trip and did not know anything about the area. The concierge, a young lady named Shannon or Sharon?, was very helpful and friendly. Same goes with the front desk staff. The hotel is very nice and clean. However, the staff is what really won me over!

2
★★★★★

The staff of the Sheraton went out of their way to be polite and helpful. I came to Nashville on a business trip and did not know anything about the area. The concierge, a young lady named Shannon or Sharon?, was very helpful and friendly. Same goes with the front desk staff. The hotel is very nice and clean. However, the staff is what really won me over!

Pros: Nice employees

.

I stayed at the Sheraton Nashville Downtown location over the weekend. I have never felt so welcomed at a hotel in my life! The staff really seemed to care about my trip, my stay, and my interests. The front desk clerk asked how my flight was, the concierge printed out maps of the local points of interest and directions and had great suggestions for dinner, and the staff in the restaurant was very attentive as well. As for the hotel itself, they are remodeling it but it didn't disturb me at all. They said that they will have a Starbucks in the hotel next week. Bad timing on my part! :( All in all, I had a great stay and I look forward to coming back to Nashville and staying at the Sheraton again!

2
★★★★★

I stayed at the Sheraton Nashville Downtown location over the weekend. I have never felt so welcomed at a hotel in my life! The staff really seemed to care about my trip, my stay, and my interests. The front desk clerk asked how my flight was, the concierge printed out maps of the local points of interest and directions and had great suggestions for dinner, and the staff in the restaurant was very attentive as well. As for the hotel itself, they are remodeling it but it didn't disturb me at all. They said that they will have a Starbucks in the hotel next week. Bad timing on my part! :( All in all, I had a great stay and I look forward to coming back to Nashville and staying at the Sheraton again!

Pros: THE STAFF, sauna, and the beds

Cons: Missed Starbucks by two days!

.

Will never stay here again. People were rude to me and the 200 a night room looked like a room at motel 6. Dont waste your time or money.

0
★☆☆☆☆

Will never stay here again. People were rude to me and the 200 a night room looked like a room at motel 6. Dont waste your time or money.

Cons: all

.

Very happy to have stayed here! All of the staff was incredibly friendly, the rooms were very clean and very comfortable! The hotel is beautiful - our stay on the 17th floor allowed us to look down on the atrium - great view! Excellent location for both the State Buildings and the entertainment district.

2
★★★★★

Very happy to have stayed here! All of the staff was incredibly friendly, the rooms were very clean and very comfortable! The hotel is beautiful - our stay on the 17th floor allowed us to look down on the atrium - great view! Excellent location for both the State Buildings and the entertainment district.

.

Stayed there twice while son was at a 4-H convention. Elevators wouldn't work right. Some passengers thought that they wouldn't go if there was too much weight, but it was hard to get anyone to get off so that the doors would close. Sometimes the elevator would go all the way up before coming down & stopping at EVERY FLOOR! I was not able to dial my son's room from my room or from a house phone. The desk clerks insisted that he must not be there when I knew that he was. For 4 days I begged for assistance but nothing was done. Others had the same problem. My son missed a very important dinner because nobody was able to phone him or get to his room because of the elevator situation. I also thought the rooms were crummy for the price. The bathrooms were in bad shape.

1
★★☆☆☆

Stayed there twice while son was at a 4-H convention. Elevators wouldn't work right. Some passengers thought that they wouldn't go if there was too much weight, but it was hard to get anyone to get off so that the doors would close. Sometimes the elevator would go all the way up before coming down & stopping at EVERY FLOOR! I was not able to dial my son's room from my room or from a house phone. The desk clerks insisted that he must not be there when I knew that he was. For 4 days I begged for assistance but nothing was done. Others had the same problem. My son missed a very important dinner because nobody was able to phone him or get to his room because of the elevator situation. I also thought the rooms were crummy for the price. The bathrooms were in bad shape.

Pros: convenient location, convenient parking

Cons: terrible elevators, old rooms, unresponsive staff

Message from Sheraton Grand Nashville Downtown

More about Sheraton Grand Nashville Downtown

Cribs (Upon Request), Coffee Maker, Room Service, Bath Robest (Upon Request), Hair Dryer, Voicemail, Iron/Board, Wake Up Service, Radio/Alarm, Fridge, WiFi, Spa Services, Business Center, Fitness Center, Front Desk, Concierge, Parking, Valet Parking, Pet Friendly, Restaurant, Meeting Spaces

 

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