Asien's Appliance Solutions

★★★★★
  • 1801 Piner Rd

    Santa Rosa, CA 95403

    Cross street: <p>Corner of Piner and Coffey Ln.</p>

    Map & Directions
  • 707-546-3749

About Asien's Appliance Solutions

Hours
Mon-Fri 8:30am-5:30am ; Sat 9am-5:30pm ; Sun Closed

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.

The friendly service.

2
★★★★★

The friendly service.

.

They are prompt and good. I have rental units and I get all of my appliances from them.

2
★★★★★

They are prompt and good. I have rental units and I get all of my appliances from them.

.

I had one of their technicians out to repair my refrigerator. He was wonderful. He explained things so well.

2
★★★★★

I had one of their technicians out to repair my refrigerator. He was wonderful. He explained things so well.

.

I called for service on my refrigerator and the technician they sent was an absolute pleasure to have in my house.

2
★★★★★

I called for service on my refrigerator and the technician they sent was an absolute pleasure to have in my house.

.

We Bought a new refrigerator & were extremely impressed by the store & delivery crew.

2
★★★★★

We Bought a new refrigerator & were extremely impressed by the store & delivery crew.

.

My salesperson stayed after hours to help me. I will share my experience with everyone i know. Should i need another appliance, Asiens will be first stop. Thank you.

2
★★★★★

My salesperson stayed after hours to help me. I will share my experience with everyone i know. Should i need another appliance, Asiens will be first stop. Thank you.

.

Great technician. He repaired two appliances instead of one. Saved us $200 that was quoted from another company. You have a great technician representing your company.

2
★★★★★

Great technician. He repaired two appliances instead of one. Saved us $200 that was quoted from another company. You have a great technician representing your company.

.

Had their technician come out to repair my cook top. He was great. I couldn't be happier.

2
★★★★★

Had their technician come out to repair my cook top. He was great. I couldn't be happier.

.

The service department did such a great job. I decided to buy a new appliance there as well.

2
★★★★★

The service department did such a great job. I decided to buy a new appliance there as well.

.

The technician was early, efficient and a real pleasure to have in our home.

2
★★★★★

The technician was early, efficient and a real pleasure to have in our home.

.

Their technician did a great job i really appreciate this store.

2
★★★★★

Their technician did a great job i really appreciate this store.

.

I recently shopped at Asien's Appliance and I do not share the same opinion as some of these other customers. I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!

2
★★★★★

I recently shopped at Asien's Appliance and I do not share the same opinion as some of these other customers. I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!

.

Great service from the time i called to schedule until my appliance was repaired. They always called to let me know what was happening and did what they said they would do. I will recommend them to everyone i know!

2
★★★★★

Great service from the time i called to schedule until my appliance was repaired. They always called to let me know what was happening and did what they said they would do. I will recommend them to everyone i know!

.

Asiens now has a customer for life, my wife and I came in the Saturday before thanksgiving. They had the range we wanted in stock and delivered & installed it before Thanksgiving. The delivery guys great, very proffessional. I will never shop anywhere else.

2
★★★★★

Asiens now has a customer for life, my wife and I came in the Saturday before thanksgiving. They had the range we wanted in stock and delivered & installed it before Thanksgiving. The delivery guys great, very proffessional. I will never shop anywhere else.

.

Their technician did a wonderful job and i was so pleased to have him in my home.

2
★★★★★

Their technician did a wonderful job and i was so pleased to have him in my home.

.

Their technician did a wonderful job and i was so pleased to have him in my home.

2
★★★★★

Their technician did a wonderful job and i was so pleased to have him in my home.

.

The technician that came to my house was excellent. He did a wonderful job.

2
★★★★★

The technician that came to my house was excellent. He did a wonderful job.

.

Delivery and installation team are very professional and patient. I would recommend them to everyone.

2
★★★★★

Delivery and installation team are very professional and patient. I would recommend them to everyone.

.

Great technician. There are too many negative comments in the world. Asiens appliances deserves good comments.

2
★★★★★

Great technician. There are too many negative comments in the world. Asiens appliances deserves good comments.

.

Fabulous showroom, knowledgeable and attentive salesperson, Steve. I'm not ready to buy yet, but I will likely buy here when the time comes. I'm glad I ignored all the negative reviews here!

2
★★★★★

Fabulous showroom, knowledgeable and attentive salesperson, Steve. I'm not ready to buy yet, but I will likely buy here when the time comes. I'm glad I ignored all the negative reviews here!

.

I recently shopped at Asien's Appliance and I do not share the same opinion as some of these other customers. I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!

2
★★★★★

I recently shopped at Asien's Appliance and I do not share the same opinion as some of these other customers. I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!

.

Fabulous showroom, knowledgeable and attentive salesperson, Steve. I'm not ready to buy yet, but I will likely buy here when the time comes. I'm glad I ignored all the negative reviews here!

2
★★★★★

Fabulous showroom, knowledgeable and attentive salesperson, Steve. I'm not ready to buy yet, but I will likely buy here when the time comes. I'm glad I ignored all the negative reviews here!

.

The service at Asienes is excellent. The technician showed up early and fixed it on the first trip.

2
★★★★★

The service at Asienes is excellent. The technician showed up early and fixed it on the first trip.

.

The new appliances i got from Asiens are perfect. They listened to all of my concerns to help me pick just the right appliances. Delivery and install went great.

2
★★★★★

The new appliances i got from Asiens are perfect. They listened to all of my concerns to help me pick just the right appliances. Delivery and install went great.

.

The technician was very knowledgeable and courteous. He left the area cleaner than when he got here. Great job!

2
★★★★★

The technician was very knowledgeable and courteous. He left the area cleaner than when he got here. Great job!

.

We are so happy with all of the appliances we bought from Asien's. They are a pleasure to do business with.

2
★★★★★

We are so happy with all of the appliances we bought from Asien's. They are a pleasure to do business with.

.

I will buy all of my new appliances from Asien's. Their parts department was so helpful. M mother bought all of her appliances from Asien's and loves them!

2
★★★★★

I will buy all of my new appliances from Asien's. Their parts department was so helpful. M mother bought all of her appliances from Asien's and loves them!

.

Will never go anywhere else. I have been using them for 15 years, they have never let me down.

2
★★★★★

Will never go anywhere else. I have been using them for 15 years, they have never let me down.

.

Saved the holidays by caring enough to make room in the schedule and fix my oven on the first visit. Thank you!

2
★★★★★

Saved the holidays by caring enough to make room in the schedule and fix my oven on the first visit. Thank you!

.

I went to five stores before Asien's Appliance, they were the only one willing to help me find a refrigerator in stock that i could take with me even if it meant selling the floor model. They saved my food from spoiling.

2
★★★★★

I went to five stores before Asien's Appliance, they were the only one willing to help me find a refrigerator in stock that i could take with me even if it meant selling the floor model. They saved my food from spoiling.

.

Fabulous showroom, knowledgeable and attentive salesperson, Steve. I'm not ready to buy yet, but I will likely buy here when the time comes. I'm glad I ignored all the negative reviews here!

2
★★★★★

Fabulous showroom, knowledgeable and attentive salesperson, Steve. I'm not ready to buy yet, but I will likely buy here when the time comes. I'm glad I ignored all the negative reviews here!

.

Great technician, he repaired two appliances instead of one. Saved $200 that was quoted from another company. You have a great technician representing your company.

2
★★★★★

Great technician, he repaired two appliances instead of one. Saved $200 that was quoted from another company. You have a great technician representing your company.

.

Great prices and awesome, helpful and nice employees

2
★★★★★

Great prices and awesome, helpful and nice employees

.

Fair priced and extremely helpful

2
★★★★★

Fair priced and extremely helpful

.

I don't often rate appliance places. But the experience I had with Asiens deserves one.

2
★★★★★

I don't often rate appliance places. But the experience I had with Asiens deserves one.

.

I found Asien's Appliance through a Google search; I was interested in replacing my 15-year old washer in time to take advantage of the California Cash for Appliances rebate that was scheduled to commence on April 22, 2010. ?And, if I was going to replace my still working but rusting out in places washer, I wanted to buy a matching dryer and take advantage of the buy-both rebate that I discovered most major laundry appliance manufacturers were offering. I had seen eye-catching ads by Home Depot and Lowes, but calling those big-box stores to find out if they actually had in stock a qualifying Tier 3 washer and companion dryer turned out to be an impossible task: ?You have to first navigate a phone tree even to talk to a receptionist to route you to the laundry appliances department. ?Then wait for 10 minutes for someone to answer before hanging up in disgust. As promised, Asien's delivered the following day, and accommodated my request that they call me at my work number about 15 minutes before arriving, so I could meet them at my house. ?The two-person installation crew disconnected my old washer and dryer, took the old washer away for recycling, and provided me with the required California Cash for Appliances Certificate of Recycling/Demanufacturing form. ?They had agreed to also take my old dryer, but, when I subsequently learned that a co-worker was in need of dryer, didn't object to leaving the old, still working dryer instead of carting it away. Now, here's what most impressed me: ?the Asien's crew did a careful job of leveling my new washer and ensuring that the leveling screw locknuts were tight. ?High-efficiency washers spin at about double the speed of a conventional washing machine, so the proper leveling is particularly important. ?My web research had also revealed that the leveling lock nuts MUST be secured, as well, otherwise you will end up with a ""walking"" washer; not good. ?Finally, the Asien's installers upgraded my dryer vent to current code, a problem I wasn't aware of, and appreciated having fixed. So, I am giving Asien's five stars; they were responsive to my initial query, did what they said they would do, and did it well. ?I can't speak to the not so good comments about their repair department, since I haven't needed to avail myself to that aspect of their business (and hopefully my new Whirlpool washer and dryer won't be needing any service visits for many years to come). ?I do note that the negative comments are not recent, so perhaps the problem has been solved. ?It's not easy to be both Diamond Certified and have an excellent BBB rating, so these incidents may have been unusual occurrences. So even though I never visited the Asien's Appliance location in person, I decided that it would be appropriate to submit this rating. ?Finally, none of the Yelp price range descriptors struck me as a good fit; the two closest were ""moderate"" and ""pricey."" ?The term I would have liked is ""reasonable."" ?Although these Whirlpool high-efficiency appliances with lots of electronics weren't cheap, I consider Asien's price as reasonable based on my web research and given that they are a California Cash for Appliances ""platinum"" seller. ?I found out this means that they will remove and properly recycle your old washer for no additional charge. ?So while the cost of this service has to be built into the price, I consider the amount Asien's charged as quite reasonable; that is, I think that I got a good deal.\n

2
★★★★★

I found Asien's Appliance through a Google search; I was interested in replacing my 15-year old washer in time to take advantage of the California Cash for Appliances rebate that was scheduled to commence on April 22, 2010. ?And, if I was going to replace my still working but rusting out in places washer, I wanted to buy a matching dryer and take advantage of the buy-both rebate that I discovered most major laundry appliance manufacturers were offering. I had seen eye-catching ads by Home Depot and Lowes, but calling those big-box stores to find out if they actually had in stock a qualifying Tier 3 washer and companion dryer turned out to be an impossible task: ?You have to first navigate a phone tree even to talk to a receptionist to route you to the laundry appliances department. ?Then wait for 10 minutes for someone to answer before hanging up in disgust. As promised, Asien's delivered the following day, and accommodated my request that they call me at my work number about 15 minutes before arriving, so I could meet them at my house. ?The two-person installation crew disconnected my old washer and dryer, took the old washer away for recycling, and provided me with the required California Cash for Appliances Certificate of Recycling/Demanufacturing form. ?They had agreed to also take my old dryer, but, when I subsequently learned that a co-worker was in need of dryer, didn't object to leaving the old, still working dryer instead of carting it away. Now, here's what most impressed me: ?the Asien's crew did a careful job of leveling my new washer and ensuring that the leveling screw locknuts were tight. ?High-efficiency washers spin at about double the speed of a conventional washing machine, so the proper leveling is particularly important. ?My web research had also revealed that the leveling lock nuts MUST be secured, as well, otherwise you will end up with a ""walking"" washer; not good. ?Finally, the Asien's installers upgraded my dryer vent to current code, a problem I wasn't aware of, and appreciated having fixed. So, I am giving Asien's five stars; they were responsive to my initial query, did what they said they would do, and did it well. ?I can't speak to the not so good comments about their repair department, since I haven't needed to avail myself to that aspect of their business (and hopefully my new Whirlpool washer and dryer won't be needing any service visits for many years to come). ?I do note that the negative comments are not recent, so perhaps the problem has been solved. ?It's not easy to be both Diamond Certified and have an excellent BBB rating, so these incidents may have been unusual occurrences. So even though I never visited the Asien's Appliance location in person, I decided that it would be appropriate to submit this rating. ?Finally, none of the Yelp price range descriptors struck me as a good fit; the two closest were ""moderate"" and ""pricey."" ?The term I would have liked is ""reasonable."" ?Although these Whirlpool high-efficiency appliances with lots of electronics weren't cheap, I consider Asien's price as reasonable based on my web research and given that they are a California Cash for Appliances ""platinum"" seller. ?I found out this means that they will remove and properly recycle your old washer for no additional charge. ?So while the cost of this service has to be built into the price, I consider the amount Asien's charged as quite reasonable; that is, I think that I got a good deal.\n

.

The salesperson stayed after hours to help me. I will share my experience with everyone I know. Should I need another appliance, Asiens will be my first stop. Thank you!\n

2
★★★★★

The salesperson stayed after hours to help me. I will share my experience with everyone I know. Should I need another appliance, Asiens will be my first stop. Thank you!\n

.

Thank you for saving our holliday. The technicians worked late to get the job done.\n

2
★★★★★

Thank you for saving our holliday. The technicians worked late to get the job done.\n

.

They did a great job on delivery and installation\n

2
★★★★★

They did a great job on delivery and installation\n

.

I recently built a home in Windsor and quite a few friends referred me to Asien's for appliances. I purchased all of my kitchen appliances including a Sub-Zero fridge and Viking range from them. They were super friendly, no-pressure, knowledgeable and worked hard at finding floor models and other closeouts that might help my budget. They did the installation at a fair price and were really helpful when the range needed a burner ignition replacement shortly after we started using it. When the repairman was working on the range, he took the time to clean out my Subzero filter and show me how to do things myself that many people often call repair people for. And all I gave him was a coke! I think they did a wonderful all around job of both front end sales, installation and repair work.\n

2
★★★★★

I recently built a home in Windsor and quite a few friends referred me to Asien's for appliances. I purchased all of my kitchen appliances including a Sub-Zero fridge and Viking range from them. They were super friendly, no-pressure, knowledgeable and worked hard at finding floor models and other closeouts that might help my budget. They did the installation at a fair price and were really helpful when the range needed a burner ignition replacement shortly after we started using it. When the repairman was working on the range, he took the time to clean out my Subzero filter and show me how to do things myself that many people often call repair people for. And all I gave him was a coke! I think they did a wonderful all around job of both front end sales, installation and repair work.\n

.

I've always had good service from Asiens; first with owners Larry Asien, and his mom when they were there. Last month I needed some parts for my 26 year old GE range, and they were very helpful. Price was competitive also.

2
★★★★★

I've always had good service from Asiens; first with owners Larry Asien, and his mom when they were there. Last month I needed some parts for my 26 year old GE range, and they were very helpful. Price was competitive also.

.

I tried Asien's Appliance. Since my location in Sonoma is about 30 miles south of Asien's location on the north side of Santa Rosa, I wasn't enthused about making the drive just to check out stock. So, I tried their web site ""contact us,"" explaining that I was in the market for a qualifying Tier 3 washing machine and a matching dryer, but needed delivery quickly in order to have an expectation of getting a California Cash for Appliances rebate before the funding ran out. To my pleasant surprise I promptly received a responsive reply. After discovering that Asien's was both Diamond Certified and had an ""A"" BBB rating, I advised Asien's by e-mail that I would take the Whirlpool top-loader that they had in stock, and the recommended companion dryer. A follow-up telephone call to Asien's with my credit card information sealed the deal.\nAs promised, Asien's delivered the following day, and accommodated my request that they call me at my work number about 15 minutes before arriving, so I could meet them at my house. The two-person installation crew disconnected my old washer and dryer, took the old washer away for recycling, and provided me with the required California Cash for Appliances Certificate of Recycling/Demanufacturing form. They had agreed to also take my old dryer, but, when I subsequently learned that a co-worker was in need of dryer, didn't object to leaving the old, still working dryer instead of carting it away.\nNow, here's what most impressed me: the Asien's crew did a careful job of leveling my new washer and ensuring that the leveling screw locknuts were tight. High-efficiency washers spin at about double the speed of a conventional washing machine, so the proper leveling is particularly important. My web research had also revealed that the leveling lock nuts MUST be secured, as well, otherwise you will end up with a ""walking"" washer; not good. Finally, the Asien's installers upgraded my dryer vent to current code, a problem I wasn't aware of, and appreciated having fixed.

2
★★★★★

I tried Asien's Appliance. Since my location in Sonoma is about 30 miles south of Asien's location on the north side of Santa Rosa, I wasn't enthused about making the drive just to check out stock. So, I tried their web site ""contact us,"" explaining that I was in the market for a qualifying Tier 3 washing machine and a matching dryer, but needed delivery quickly in order to have an expectation of getting a California Cash for Appliances rebate before the funding ran out. To my pleasant surprise I promptly received a responsive reply. After discovering that Asien's was both Diamond Certified and had an ""A"" BBB rating, I advised Asien's by e-mail that I would take the Whirlpool top-loader that they had in stock, and the recommended companion dryer. A follow-up telephone call to Asien's with my credit card information sealed the deal.\nAs promised, Asien's delivered the following day, and accommodated my request that they call me at my work number about 15 minutes before arriving, so I could meet them at my house. The two-person installation crew disconnected my old washer and dryer, took the old washer away for recycling, and provided me with the required California Cash for Appliances Certificate of Recycling/Demanufacturing form. They had agreed to also take my old dryer, but, when I subsequently learned that a co-worker was in need of dryer, didn't object to leaving the old, still working dryer instead of carting it away.\nNow, here's what most impressed me: the Asien's crew did a careful job of leveling my new washer and ensuring that the leveling screw locknuts were tight. High-efficiency washers spin at about double the speed of a conventional washing machine, so the proper leveling is particularly important. My web research had also revealed that the leveling lock nuts MUST be secured, as well, otherwise you will end up with a ""walking"" washer; not good. Finally, the Asien's installers upgraded my dryer vent to current code, a problem I wasn't aware of, and appreciated having fixed.

.

My only experience has been with their service section. We actually had bought a dishwasher at Best Buy and were having some problems with it, but Best Buy's usual contract service person was busy or otherwise not available so they referred their service to Asiens. The service tech who came was knowledgeable and figured out the problem quickly. Made me wish we'd bought our dishwasher there instead of Best Buy.

2
★★★★★

My only experience has been with their service section. We actually had bought a dishwasher at Best Buy and were having some problems with it, but Best Buy's usual contract service person was busy or otherwise not available so they referred their service to Asiens. The service tech who came was knowledgeable and figured out the problem quickly. Made me wish we'd bought our dishwasher there instead of Best Buy.

.

Many thanks to the technician that came to my house, he quickly resolved my refrigerator problem. He was very courteous and clean. Thank you Asiens for your prompt attention!

2
★★★★★

Many thanks to the technician that came to my house, he quickly resolved my refrigerator problem. He was very courteous and clean. Thank you Asiens for your prompt attention!

.

Asiens sent a technician so quickly, I truly appreciate that. My stress level went down.

2
★★★★★

Asiens sent a technician so quickly, I truly appreciate that. My stress level went down.

.

I recently shopped at Asien's Appliance and I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!

2
★★★★★

I recently shopped at Asien's Appliance and I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!

.

Delivery, and installation. Awesome job. Thank you

2
★★★★★

Delivery, and installation. Awesome job. Thank you

.

Great technician, he repaired two appliances instead of one. Saved $200 that was quoted from another company. You have a great technician representing your company.

2
★★★★★

Great technician, he repaired two appliances instead of one. Saved $200 that was quoted from another company. You have a great technician representing your company.

.

Asiens now has a customer for life, my wife and I came in the Saturday before thanksgiving. They had the range we wanted in stock and delivered & installed it before Thanksgiving. The delivery guys great, very proffessional. I will never shop anywhere else.

2
★★★★★

Asiens now has a customer for life, my wife and I came in the Saturday before thanksgiving. They had the range we wanted in stock and delivered & installed it before Thanksgiving. The delivery guys great, very proffessional. I will never shop anywhere else.

.

It was nice to have two installers who knew what they were doing and not just some guys off the street. It's that type of service that will keep me coming back.

2
★★★★★

It was nice to have two installers who knew what they were doing and not just some guys off the street. It's that type of service that will keep me coming back.

 

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