Horseshoe Lake Animal Hospital

★★★★☆
38.6897 -90.0221
Map and Directions to Horseshoe Lake Animal Hospital

618-344-7949

5230 Horseshoe Lake Road

Collinsville, IL

62234

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Pets & Animals

Pets & Animals
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Reviews 1 - 5 of 5.

Latest reviews from Citysearch.

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I have been taking my cat to Horshoe Lake Animal Hospital since I got him when he was a kitten 7 years ago. I continue to use the services there today because the quality of care is superior. I find the veterinary staff and techs to be very freindly. They treat Deejay and I like we are old freinds every time we come, and I have never been disappointed with their care. The facility is spacious and clean. I have never smelled odors that one would expect in such a setting. Deejay enjoys the grooming services, and I enjoy not having to groom him. I do not feel that the prices are any higher here than they would be anywhere else. But it would be worth it if they are for the peace of mind that comes with knowing your pet is well cared for. Animals can't talk. So with that in mind, it is very important that your veterinarian be thourough in his work, and the Vets at Horshoe Lake are tops. I strongly recommend this facility to pet lovers everywhere.

5
★★★★★

I have been taking my cat to Horshoe Lake Animal Hospital since I got him when he was a kitten 7 years ago. I continue to use the services there today because the quality of care is superior. I find the veterinary staff and techs to be very freindly. They treat Deejay and I like we are old freinds every time we come, and I have never been disappointed with their care. The facility is spacious and clean. I have never smelled odors that one would expect in such a setting. Deejay enjoys the grooming services, and I enjoy not having to groom him. I do not feel that the prices are any higher here than they would be anywhere else. But it would be worth it if they are for the peace of mind that comes with knowing your pet is well cared for. Animals can't talk. So with that in mind, it is very important that your veterinarian be thourough in his work, and the Vets at Horshoe Lake are tops. I strongly recommend this facility to pet lovers everywhere.

.

I am so impressed with the quality of care that my pet has received and by the kindness of the staff. The care is cutting edge, beyond anything I have experienced anywhere else. I am confident my pet is receiving the best care available. The staff truly treats my pet like one of their own and he is always eager to go inside! What a nice difference they have made! Thanks to everyone at Horeshoe Lake .

5
★★★★★

I am so impressed with the quality of care that my pet has received and by the kindness of the staff. The care is cutting edge, beyond anything I have experienced anywhere else. I am confident my pet is receiving the best care available. The staff truly treats my pet like one of their own and he is always eager to go inside! What a nice difference they have made! Thanks to everyone at Horeshoe Lake .

.

Horseshow lake is a very good place. I take my dogs and cats there. I lost my cat to FIV and they helped me get through it and gave me lots of time to say good bye to her. They dont beat around the bush to get you to spend more money, they are honest, trustworthy, and the staff is very friendly. I love thier rooms because they are clean and there are treats for everyone!

5
★★★★★

Horseshow lake is a very good place. I take my dogs and cats there. I lost my cat to FIV and they helped me get through it and gave me lots of time to say good bye to her. They dont beat around the bush to get you to spend more money, they are honest, trustworthy, and the staff is very friendly. I love thier rooms because they are clean and there are treats for everyone!

.

I needed to board my cat for a few days and checked out the pet resort facility because it was close to home. After walking in the front door, the extreme Febreeze smell just about knocked me out. I filled out the paperwork and asked the receptionist for a tour. I was concerned about the location of the cat cages in the lobby, and with my cat fearing people, she would be terrified with all the client traffic. There was a single isolated catroom in the rear of the facility and a short walk through the dog kennel to get there. After entering the area, the pungent odor of urine and feces made me gag, and I had to make a quick exit for the lobby. I then became concerned with the overall cleanliness. I managed to make my way to the catroom, which looked like a small storage room with a cat tree and litter box, for double the price. My cat also required vaccinations before she could stay, which would have been more expensive compared to my regular vet's fee. I had to move the boarding date up one day and called the next day to change, only to discover that I had been booked for the wrong week! What a mess that would have been! I cancelled all the appointments, and went elsewhere. It pays to shop around.

1
★☆☆☆☆

I needed to board my cat for a few days and checked out the pet resort facility because it was close to home. After walking in the front door, the extreme Febreeze smell just about knocked me out. I filled out the paperwork and asked the receptionist for a tour. I was concerned about the location of the cat cages in the lobby, and with my cat fearing people, she would be terrified with all the client traffic. There was a single isolated catroom in the rear of the facility and a short walk through the dog kennel to get there. After entering the area, the pungent odor of urine and feces made me gag, and I had to make a quick exit for the lobby. I then became concerned with the overall cleanliness. I managed to make my way to the catroom, which looked like a small storage room with a cat tree and litter box, for double the price. My cat also required vaccinations before she could stay, which would have been more expensive compared to my regular vet's fee. I had to move the boarding date up one day and called the next day to change, only to discover that I had been booked for the wrong week! What a mess that would have been! I cancelled all the appointments, and went elsewhere. It pays to shop around.

.

The prices at Horseshoe Lake Animal Hospital seem to be the big topic of these reveiws. I would much rather spend a few hundred dollars to make sure my pet is in good hands, rather then go somewhere cheaper (which I have) and not have the most proper care for my pet. The employees (techs, receptionist, etc...) may not be the most ""chatty"" or ""informing"" (according to some) but if you have a question, ASK IT! Just as the same at a doctors office, I usually don't get the best service there, but this isn't a restaurant, I am more interested in the care my animal is getting, then how friendly they are to me. After all, I am there for my pet, and not myself. If I am confused about something, I make it a point to ask, and they answer every question I have without hesitance. I've been going there for many years now, and I would never think of going elsewhere.\r\n\r\n... And to Karen M., the boarding I assume, has went up due to the fact they have a whole building JUST designated for boarding now. You can choose to have the ""suite"" which I believe is more expensive, because of the fact it is a whole room for your animal... if you simply can't afford that, which BELIEVE ME I get, don't get the suite, and use the standard boarding. \r\nThat simple.\r\n\r\nFrankly, I feel people should be more focused on the medical parts of Horseshoe Lake Animal Hospital, rather then the boarding.

5
★★★★★

The prices at Horseshoe Lake Animal Hospital seem to be the big topic of these reveiws. I would much rather spend a few hundred dollars to make sure my pet is in good hands, rather then go somewhere cheaper (which I have) and not have the most proper care for my pet. The employees (techs, receptionist, etc...) may not be the most ""chatty"" or ""informing"" (according to some) but if you have a question, ASK IT! Just as the same at a doctors office, I usually don't get the best service there, but this isn't a restaurant, I am more interested in the care my animal is getting, then how friendly they are to me. After all, I am there for my pet, and not myself. If I am confused about something, I make it a point to ask, and they answer every question I have without hesitance. I've been going there for many years now, and I would never think of going elsewhere.\r\n\r\n... And to Karen M., the boarding I assume, has went up due to the fact they have a whole building JUST designated for boarding now. You can choose to have the ""suite"" which I believe is more expensive, because of the fact it is a whole room for your animal... if you simply can't afford that, which BELIEVE ME I get, don't get the suite, and use the standard boarding. \r\nThat simple.\r\n\r\nFrankly, I feel people should be more focused on the medical parts of Horseshoe Lake Animal Hospital, rather then the boarding.