San Joaquin Veterinary Hospital: Alfaro Aubrey DVM

★★★★☆
  • 4333 N Blackstone Ave

    Fresno, CA 93726

    Map & Directions
  • 559-227-3596

About San Joaquin Veterinary Hospital: Alfaro Aubrey DVM

Hours
Mon. - Fri. 7:30am - 6pm;Sat. 8am - 3pm;Sun. CLOSED

Pets & Animals

Pets & Animals
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4.0 4
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I took little one in to Dr.Alfaro. I must say I thought they would tell me to put her down but Dr. Alfaro was in no way going in that direction. She checked with other doctors to see if anyone knew of such problems with any other dogs.

3
★★★★★

I took little one in to Dr.Alfaro. I must say I thought they would tell me to put her down but Dr. Alfaro was in no way going in that direction. She checked with other doctors to see if anyone knew of such problems with any other dogs.

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I have been taking my animals to San Joaquin Veterinary for about 20 years now. Dr. Alfaro joined the hospital maybe 5 years ago? Anyways, I find her to be very knowledgeable and friendly. She has been very kind when we lost one of our pets recently. I would highly recommend her to anyone. I would rate her at 5 stars, and Dr. Stocks at 4 (hes a bit gruff-but good). That being said, the staff at San Joaquin has really slipped over the years. They definitely need to work on customer service skills, because they are seriously lacking in that area. I would say about a quarter of the staff is awesome, the other 3/4 need an attitude adjustment or they need to be replaced. Recently, I have started taking my animals to other vets because the customer service is so awful @ San Joaquin. I think that says a lot having been a loyal customer for over 20 years. I hope they can turn it around there before they loose more their business.

1
★★☆☆☆

I have been taking my animals to San Joaquin Veterinary for about 20 years now. Dr. Alfaro joined the hospital maybe 5 years ago? Anyways, I find her to be very knowledgeable and friendly. She has been very kind when we lost one of our pets recently. I would highly recommend her to anyone. I would rate her at 5 stars, and Dr. Stocks at 4 (hes a bit gruff-but good). That being said, the staff at San Joaquin has really slipped over the years. They definitely need to work on customer service skills, because they are seriously lacking in that area. I would say about a quarter of the staff is awesome, the other 3/4 need an attitude adjustment or they need to be replaced. Recently, I have started taking my animals to other vets because the customer service is so awful @ San Joaquin. I think that says a lot having been a loyal customer for over 20 years. I hope they can turn it around there before they loose more their business.

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good

1
★★★☆☆

good

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Dr. Aubrey Alfaro is thoughtful, professional, caring, compassionate, and sensible. I love her informal personal style, and during the two years our dog, Muna, was one of her patients, I came to appreciate her skill and willingness to learn more in order to better help her patient. When Muna developed an unusual tumor on his face and needed surgery, she didn't waste any time, and arranged for him to have the surgery done that day. She arranged to have a biopsy sent to a very high level lab for analysis just to identify what kind it was and to reassure all of us that it was benign. The scar is completely invisible, even though she had to repair it again after he tore it open. \nEven though a vet hospital is often a place of stress and anxiety for a pet, when Dr. Alfaro walked into the room, Muna always relaxed and just seemed much happier. I cannot recommend Dr. Alfaro more highly -- she is really superb. I didn't have the same experience with her partner, Ken Stocks, though he seems competent, too, but I really highly recommend Dr. Alfaro.

2
★★★★★

Dr. Aubrey Alfaro is thoughtful, professional, caring, compassionate, and sensible. I love her informal personal style, and during the two years our dog, Muna, was one of her patients, I came to appreciate her skill and willingness to learn more in order to better help her patient. When Muna developed an unusual tumor on his face and needed surgery, she didn't waste any time, and arranged for him to have the surgery done that day. She arranged to have a biopsy sent to a very high level lab for analysis just to identify what kind it was and to reassure all of us that it was benign. The scar is completely invisible, even though she had to repair it again after he tore it open. \nEven though a vet hospital is often a place of stress and anxiety for a pet, when Dr. Alfaro walked into the room, Muna always relaxed and just seemed much happier. I cannot recommend Dr. Alfaro more highly -- she is really superb. I didn't have the same experience with her partner, Ken Stocks, though he seems competent, too, but I really highly recommend Dr. Alfaro.

 

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