Mike Mathes Appliance Repair

★☆☆☆☆

About Mike Mathes Appliance Repair

Categories
  • Appliance Repair
  • Major Appliance Repair
  • Freezer Repair
Details
  • Garbage Disposal Repair
  • Clean Range Hoods
  • Commercial Refrigeration Equipment Repair
  • Dishwasher Repair
  • Oven Repair
  • Refrigerator Repair
  • Stove Repair
  • Washer & Dryer Repair

Home & Garden

Home & Garden
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I wished I saw the previous review before.

Do NOT use this company. This is a one man shop, very unreliable, and he is not trustful. Called him on July 22nd, he said he will show up on Monday, where he did not. He called came up with an excuse, and said he will be there on Wednesday. He showed up on 27th. Diagnosed the problem, said he needs a deposit to order the part. We paid $130, and he said he will be back tomorrow to fix the problem. He did not show up on 28th, and after that he did not return our calls (I guess he screened the calls. On August 2nd, we used different phone, pretending to be a new customer, and left him a message. Got a call back immediately, when he find out I am the same customer that he ripped off, he came up with an excuse of being sick, and he will show up ??tomorrow?. Needless to say he did not show up, and this is August 6th, and he is still missing in action. Don??t be a stupid, avoid this guy.

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★☆☆☆☆

I wished I saw the previous review before.

Do NOT use this company. This is a one man shop, very unreliable, and he is not trustful. Called him on July 22nd, he said he will show up on Monday, where he did not. He called came up with an excuse, and said he will be there on Wednesday. He showed up on 27th. Diagnosed the problem, said he needs a deposit to order the part. We paid $130, and he said he will be back tomorrow to fix the problem. He did not show up on 28th, and after that he did not return our calls (I guess he screened the calls. On August 2nd, we used different phone, pretending to be a new customer, and left him a message. Got a call back immediately, when he find out I am the same customer that he ripped off, he came up with an excuse of being sick, and he will show up ??tomorrow?. Needless to say he did not show up, and this is August 6th, and he is still missing in action. Don??t be a stupid, avoid this guy.

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Customer Satisfaction is their number one goal - THAT'S A JOKE! If you do buisness with this company you are out of your mind. The three things that they do well is show up the first time, take your money and the bad part(s). After that, good luck. I hope you have plenty of time on your hand because you will be making all of the phone calls to them. Trying to reach somebody is impossible as noo ne ever answers the phone.
My situation - took money and my part day 1 stated they would return that afternoon to finish the job. No show, no call. I left several messages the afternoon of day 1 - no return calls. Day 2 I left several messages finally got a call back stating that they had to overight the part in should be there today they will return that afternoon. Once again no show, no call and no response to my calls. Day 3 continue to place calls. Finaly reached out to friend thinking they are blocking my calls. Reached an individual who actually did call back later and explained that part just came in that day and that either he or the tech assigned would call me back. I don't think I need to tell you that this didn't happen. Again left messages that afternoon and on Day 4. I am still waiting to hear from them and for the work to be done.

0
★☆☆☆☆

Customer Satisfaction is their number one goal - THAT'S A JOKE! If you do buisness with this company you are out of your mind. The three things that they do well is show up the first time, take your money and the bad part(s). After that, good luck. I hope you have plenty of time on your hand because you will be making all of the phone calls to them. Trying to reach somebody is impossible as noo ne ever answers the phone.
My situation - took money and my part day 1 stated they would return that afternoon to finish the job. No show, no call. I left several messages the afternoon of day 1 - no return calls. Day 2 I left several messages finally got a call back stating that they had to overight the part in should be there today they will return that afternoon. Once again no show, no call and no response to my calls. Day 3 continue to place calls. Finaly reached out to friend thinking they are blocking my calls. Reached an individual who actually did call back later and explained that part just came in that day and that either he or the tech assigned would call me back. I don't think I need to tell you that this didn't happen. Again left messages that afternoon and on Day 4. I am still waiting to hear from them and for the work to be done.

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