U-Haul Neighborhood Dealer

★☆☆☆☆
  • 1744 Shepherd Grade Rd

    Shepherdstown, WV 25443

    Map & Directions
  • 304-876-9168

About U-Haul Neighborhood Dealer

Hours
Sun 12pm-4pm, Mon-Fri 9am-6pm, Sat 9am-5pm

Automotive

Automotive
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I stored all of my household items at this facility while I looked for a new house. In the matter of 4 months, a number of items got wet and a few were completely ruined, including my couch and 2 futon mattresses. The roof had apparently leaked and those items were wet and covered in mold.

I spoke with someone who managed the place he said that I signed a lease that said they weren't responsible for any damaged items. I recommened that they should refund some of money because there is some expectation that the building would be properly maintained, which it obviously was not. The manager said he needed to speak with someone else about it and never called me back or returned my phone call.
Highly recommend to store your items elsewhere!??

0
★☆☆☆☆

I stored all of my household items at this facility while I looked for a new house. In the matter of 4 months, a number of items got wet and a few were completely ruined, including my couch and 2 futon mattresses. The roof had apparently leaked and those items were wet and covered in mold.

I spoke with someone who managed the place he said that I signed a lease that said they weren't responsible for any damaged items. I recommened that they should refund some of money because there is some expectation that the building would be properly maintained, which it obviously was not. The manager said he needed to speak with someone else about it and never called me back or returned my phone call.
Highly recommend to store your items elsewhere!??

Pros: convient to Shepherdstown

Cons: Hole in roof caused damage to my items

 

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