Clegg's Termite & Pest Control LLC

★★★☆☆
  • 2401 Reichard St

    Durham, NC 27705

    Map & Directions
  • 919-477-2134

Home & Garden

Home & Garden
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I was very pleased with the quality ofservice that they provided. They did a remarkable job. they showed up on time and did everyting that they said they would do. They went above and beyond the other qoutes I received. I would definitely

3
★★★★★

I was very pleased with the quality ofservice that they provided. They did a remarkable job. they showed up on time and did everyting that they said they would do. They went above and beyond the other qoutes I received. I would definitely

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I hired Clegg's to treat for termites at an old house I bought last year. Builders saw live termites two weeks later. Six months later, termites swarmed. Both times, Clegg's came back out. Two weeks ago, termites swarmed again. This time I called another company and the rep suggested I call the state about Clegg's because of what he saw when inspecting the crawlspace. So I did and the state guy found numerous violations for how Clegg's was supposed to treat and cited them.

In addition, before all of this happened, I was worried I had termites at my residence. I called Clegg's and another company. Clegg's told me I had termites and it would cost about $1,000 to treat. The other rep told me the termite evidence was old and that the area had been treated and was fine.

This is a bad company. I used them because I like to support a local business and because there are positive reviews here. What a mistake! If you are thinking about using them, call the state inspector and you will discover that I'm not the only one who has had problems with this company.

0
★☆☆☆☆

I hired Clegg's to treat for termites at an old house I bought last year. Builders saw live termites two weeks later. Six months later, termites swarmed. Both times, Clegg's came back out. Two weeks ago, termites swarmed again. This time I called another company and the rep suggested I call the state about Clegg's because of what he saw when inspecting the crawlspace. So I did and the state guy found numerous violations for how Clegg's was supposed to treat and cited them.

In addition, before all of this happened, I was worried I had termites at my residence. I called Clegg's and another company. Clegg's told me I had termites and it would cost about $1,000 to treat. The other rep told me the termite evidence was old and that the area had been treated and was fine.

This is a bad company. I used them because I like to support a local business and because there are positive reviews here. What a mistake! If you are thinking about using them, call the state inspector and you will discover that I'm not the only one who has had problems with this company.

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I have been a satisfied customer for eight years now. I cannot say enough about their good, courteous, and timely service. They are always there, in between treatments if something crops up. They always go the extra mile for me. I have an idea that the one complainer probably erred himself, and had to pin it on someone else...

2
★★★★★

I have been a satisfied customer for eight years now. I cannot say enough about their good, courteous, and timely service. They are always there, in between treatments if something crops up. They always go the extra mile for me. I have an idea that the one complainer probably erred himself, and had to pin it on someone else...

.

This company will do anything to cheat its customers. I signed a year contract for them to spray for bugs in my home. The last appt I scheduled with them I told them I was not interesed in renewing my contract and wouldn't pay for it. Without my knowing, or permission, they claim to have returned to my home, 3 months later for another service.\r
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I did not schedule this, nobody was home, and the house was locked. This was a year ago. Since then they are still calling me to have me pay for this service that they allegedly performed, saying that I didn't officially cancel my contract.\r
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They are annoying, and are low enough to keep trying to cheat me out money for something I never gave them permission to do.\r
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I cannot recommend this company. Beware!

0
★☆☆☆☆

This company will do anything to cheat its customers. I signed a year contract for them to spray for bugs in my home. The last appt I scheduled with them I told them I was not interesed in renewing my contract and wouldn't pay for it. Without my knowing, or permission, they claim to have returned to my home, 3 months later for another service.\r
\r
I did not schedule this, nobody was home, and the house was locked. This was a year ago. Since then they are still calling me to have me pay for this service that they allegedly performed, saying that I didn't officially cancel my contract.\r
\r
They are annoying, and are low enough to keep trying to cheat me out money for something I never gave them permission to do.\r
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I cannot recommend this company. Beware!

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I have been dealing with Clegg's for a couple of years now, and I have to say I am very pleased with the work they have done. I not only have my pest control through them, I also have termite service. I have had my ups and downs, however that is with any company. I called into my local office voiced my concerns, and my problems were taken care of. \r
I would recommend anyone use their services. I have dealt with corporate businesses before. I like that this company is truly family owned, and they take pride in the people they serve.

2
★★★★☆

I have been dealing with Clegg's for a couple of years now, and I have to say I am very pleased with the work they have done. I not only have my pest control through them, I also have termite service. I have had my ups and downs, however that is with any company. I called into my local office voiced my concerns, and my problems were taken care of. \r
I would recommend anyone use their services. I have dealt with corporate businesses before. I like that this company is truly family owned, and they take pride in the people they serve.

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Taking a moment to thank Clegg's personally for the exceptional customer service my family has received and continues to receive since deciding to change over our termite and pest control needs. \r
As a business owner myself, I am well aware of the time, money and effort it requires to bring on a new customer, much less keep them. I recieved excellent customer service not only from the field manager but also from the termite techs and pest technician. They instructed me of the entire process that would take place at each service. On your website you mention great customer service. I would actually change that to exceptional or extraordinary customer service at the very least. While this may be just business as usual for Clegg's, being treated this way is unprecedented and non-existent everywhere else. It did not go unnoticed and it was greatly appreciated.

2
★★★★★

Taking a moment to thank Clegg's personally for the exceptional customer service my family has received and continues to receive since deciding to change over our termite and pest control needs. \r
As a business owner myself, I am well aware of the time, money and effort it requires to bring on a new customer, much less keep them. I recieved excellent customer service not only from the field manager but also from the termite techs and pest technician. They instructed me of the entire process that would take place at each service. On your website you mention great customer service. I would actually change that to exceptional or extraordinary customer service at the very least. While this may be just business as usual for Clegg's, being treated this way is unprecedented and non-existent everywhere else. It did not go unnoticed and it was greatly appreciated.

.

If I were a termite, I would hesitate to approach this house now that it has been protected by Clegg's efficient system, that was carefully installed by the technician. The entire scheme was thoroughly explained to me by the inspector. He answered all my questions reassuringly with patience and courtesy. It was an altogether pleasant initial interview.\r
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2
★★★★☆

If I were a termite, I would hesitate to approach this house now that it has been protected by Clegg's efficient system, that was carefully installed by the technician. The entire scheme was thoroughly explained to me by the inspector. He answered all my questions reassuringly with patience and courtesy. It was an altogether pleasant initial interview.\r
\r

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My husband and I came home from work and found what we thought was flying ant.. We called Clegg""s that night and the next day they came out and did a inspection on your home, and told us that they where swarmers ( termites). The inspecter told us we had two ways of getting them out of our home a baiting system or liquid. we liked the Idea of the baiting. he was very good at helping us to deside. WE have told a lot of friends about Cleggs and we are very happy at this time.

2
★★★★☆

My husband and I came home from work and found what we thought was flying ant.. We called Clegg""s that night and the next day they came out and did a inspection on your home, and told us that they where swarmers ( termites). The inspecter told us we had two ways of getting them out of our home a baiting system or liquid. we liked the Idea of the baiting. he was very good at helping us to deside. WE have told a lot of friends about Cleggs and we are very happy at this time.

Pros: take pride in there customer care

Cons: need more like them

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Had a termite issue, called cleggs pest control, they sent a very nice representative to my home and he took the time to show me where the termites were located and explained the habits, and the control measures that they were going to perform. The next day there crew were at my home at 8.00 a.m. to treat my home. thank you all for your hard work and time. I would recommend cleggs termite&pest control to everyone.

2
★★★★☆

Had a termite issue, called cleggs pest control, they sent a very nice representative to my home and he took the time to show me where the termites were located and explained the habits, and the control measures that they were going to perform. The next day there crew were at my home at 8.00 a.m. to treat my home. thank you all for your hard work and time. I would recommend cleggs termite&pest control to everyone.

Pros: Quality Work, Very Educated in the bug world

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he is dis respectful and very arrogant. he has been seen buying beer in the company truck and drinking it on the back roads. the reason that office is doing bad .......well the mgr is the problem but the upper mgt cover there eyes. when will they wake up....no they keep losing people. HELLO PHIL DO YOU SEE THIS!!!!!

0
★☆☆☆☆

he is dis respectful and very arrogant. he has been seen buying beer in the company truck and drinking it on the back roads. the reason that office is doing bad .......well the mgr is the problem but the upper mgt cover there eyes. when will they wake up....no they keep losing people. HELLO PHIL DO YOU SEE THIS!!!!!

Pros: watch out for him

Cons: dont go there

.

Watch out them never tell you the truth. Will try to trick you on prices. May threaten you, even to call police on you. Never seen any sales person like these guys, anyway their truck will never roll to our subdivision anymore.

0
★☆☆☆☆

Watch out them never tell you the truth. Will try to trick you on prices. May threaten you, even to call police on you. Never seen any sales person like these guys, anyway their truck will never roll to our subdivision anymore.

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Mr. Clegg believes his employees (except for the salesmen) don't need air conditioning in there trucks. So these poor men are not only working in the 90 degree weather most of the day, they can't even get relief driving from job to job! His opinion is they'll just goof off if they have air, so he just buys trucks w/out it. Just wait till someone has a heat stroke on your clock!!

0
★☆☆☆☆

Mr. Clegg believes his employees (except for the salesmen) don't need air conditioning in there trucks. So these poor men are not only working in the 90 degree weather most of the day, they can't even get relief driving from job to job! His opinion is they'll just goof off if they have air, so he just buys trucks w/out it. Just wait till someone has a heat stroke on your clock!!

Cons: everything

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Total scam artists. They tried to tell me that I had moisture problems under my home trying to get to pay for a dehumidifier. I had another company come out and they said everything was fine. They have a reputation for trying to scam people. Save your money and don't be fooled by their bogus patriot image. Move on

0
★☆☆☆☆

Total scam artists. They tried to tell me that I had moisture problems under my home trying to get to pay for a dehumidifier. I had another company come out and they said everything was fine. They have a reputation for trying to scam people. Save your money and don't be fooled by their bogus patriot image. Move on

Pros: None, whatsoever

Cons: the are simply crooks, plain and simple.

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