Kentuckiana Oral & Maxillofacial Surgery Associates Psc

★☆☆☆☆
  • 225 Abraham Flexner Way # 302A

    Louisville, KY 40202

    Map & Directions
  • 502-587-7874

About Kentuckiana Oral & Maxillofacial Surgery Associates Psc

Hours
Mon-Fri 9am-5pm ; Sat Closed ; Sun Closed
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I have to say that this is the worst customer service experiences I have had in a long time. I normally do not take time to write reviews but our experience with Kentuckiana Oral & Maxillofacial Surgery Associates was so excruciatingly awful that I wanted to share our experience and tell anyone considering this place to think twice. The doctors seem to be adequately trained. However, Jill the billing administrator is absolutely horrible. I agree with the other reviewer that she should be terminated immediately. She is rude, unprofessional and totally devoid of integrity\r\n\r\nJill made a mistake when calculating the charge for my daughter's surgery. She is now blaming the insurance company, my wife, me or anyone else but their incompetent office staff. After we paid the $1100 charge we were surprised to receive an additional bill for nearly $700. Due to the fact they had made a mistake they offered us a 15% discount (without us asking for it) which brought their add-on charges down to $580. They missed their charges by nearly 65% - I don

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★☆☆☆☆

I have to say that this is the worst customer service experiences I have had in a long time. I normally do not take time to write reviews but our experience with Kentuckiana Oral & Maxillofacial Surgery Associates was so excruciatingly awful that I wanted to share our experience and tell anyone considering this place to think twice. The doctors seem to be adequately trained. However, Jill the billing administrator is absolutely horrible. I agree with the other reviewer that she should be terminated immediately. She is rude, unprofessional and totally devoid of integrity\r\n\r\nJill made a mistake when calculating the charge for my daughter's surgery. She is now blaming the insurance company, my wife, me or anyone else but their incompetent office staff. After we paid the $1100 charge we were surprised to receive an additional bill for nearly $700. Due to the fact they had made a mistake they offered us a 15% discount (without us asking for it) which brought their add-on charges down to $580. They missed their charges by nearly 65% - I don

 

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