P & W BMW

★★★★★
  • 4801 Baum Blvd.

    Pittsburgh, PA 15213

    Map & Directions
  • 888-485-2891

About P & W BMW

Categories
  • New Car Dealers
  • Used Car Dealers
  • Auto Parts & Accessories
  • Automotive Repair
Details
  • BMW
Hours
Monday: 09:00 AM - 08:00 PM
Tuesday: 09:00 AM - 08:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 08:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 09:00 AM - 05:00 PM
Sunday: Closed

Automotive

Automotive
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5.0 104
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This is my 2nd purchase from P&W BMW, and both experiences were exceptional. Tom Morgan and Mike Brown are very easy to work with and deliver exceptional service.

5
★★★★★

This is my 2nd purchase from P&W BMW, and both experiences were exceptional. Tom Morgan and Mike Brown are very easy to work with and deliver exceptional service.

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Patrick was great! Extremely pleasant, knowledgable, and efficient. Julian started the service order as Patrick was with another customer and he was very personable and professional.
The pleasant and personable aspects were a great improvement over several previous service staff.

Tony Dave is always caring and concerned and stopped to talk with me - very appreciated.

5
★★★★★

Patrick was great! Extremely pleasant, knowledgable, and efficient. Julian started the service order as Patrick was with another customer and he was very personable and professional.
The pleasant and personable aspects were a great improvement over several previous service staff.

Tony Dave is always caring and concerned and stopped to talk with me - very appreciated.

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.

Very professional staff , the entire team from sales,service and parts treated me very nice .

5
★★★★★

Very professional staff , the entire team from sales,service and parts treated me very nice .

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All work was completed to my satisfaction/expectation. Julian's communication was excellent and I felt fully informed throughout the service process.

5
★★★★★

All work was completed to my satisfaction/expectation. Julian's communication was excellent and I felt fully informed throughout the service process.

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.

shawn and tom professional, responsive to needs, answered all questions, made me feel welcome.

5
★★★★★

shawn and tom professional, responsive to needs, answered all questions, made me feel welcome.

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.

The dealership did well with the servicing, the loaner car, and the quality of the job, and the overall experience.

5
★★★★★

The dealership did well with the servicing, the loaner car, and the quality of the job, and the overall experience.

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.

My experience was very Good. Vince came highly recommended by a previous customer and he did not fail to deliver. Great customer service and communication

5
★★★★★

My experience was very Good. Vince came highly recommended by a previous customer and he did not fail to deliver. Great customer service and communication

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.

Prompt, friendly service, in a convenient and easy to reach store. Would highly suggest to friends and family.

5
★★★★★

Prompt, friendly service, in a convenient and easy to reach store. Would highly suggest to friends and family.

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.

Nate is an excellent service agent. I have full faith and confidence in his knowledge, competence and professionalism. If I were the Manager of P and W I would promote him, give him a raise, extra day off or recognition of some sort. He kept me as a client of BMW.

5
★★★★★

Nate is an excellent service agent. I have full faith and confidence in his knowledge, competence and professionalism. If I were the Manager of P and W I would promote him, give him a raise, extra day off or recognition of some sort. He kept me as a client of BMW.

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The results of putting on new snow tires and storing the summer tires was excellent.

5
★★★★★

The results of putting on new snow tires and storing the summer tires was excellent.

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.

Nate went above and beyond to make my experince as easy seamless as possible.

5
★★★★★

Nate went above and beyond to make my experince as easy seamless as possible.

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.

This was by far the easiest lease I have ever gotten. Mike Brown was so professional. Dave was very knowledgable and missed nothing when delivering the car.

5
★★★★★

This was by far the easiest lease I have ever gotten. Mike Brown was so professional. Dave was very knowledgable and missed nothing when delivering the car.

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.

This service experience was great! There were a couple issues with my car that I wanted to get checked out and Nate hooked me up with an appointment for the service and pick-up/drop off. He kept me well informed as to the status of my vehicle. I got the vehicle back and both the issues had been remedied and the car, again, drives great!

5
★★★★★

This service experience was great! There were a couple issues with my car that I wanted to get checked out and Nate hooked me up with an appointment for the service and pick-up/drop off. He kept me well informed as to the status of my vehicle. I got the vehicle back and both the issues had been remedied and the car, again, drives great!

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.

Julian was courteous and professional. He answered all my questions to my satisfaction. He communicated with me and the service was performed when promised.

5
★★★★★

Julian was courteous and professional. He answered all my questions to my satisfaction. He communicated with me and the service was performed when promised.

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Came in for state inspection .

5
★★★★★

Came in for state inspection .

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service and attention to details were exceptional. Car was washed and vacuumed and ready when promissd.

5
★★★★★

service and attention to details were exceptional. Car was washed and vacuumed and ready when promissd.

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Exceptional service, working with Nate was great!

5
★★★★★

Exceptional service, working with Nate was great!

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.

Fred was extremely friendly and helpful. He was very responsive to all of my questions and we were able to close the deal quickly.

5
★★★★★

Fred was extremely friendly and helpful. He was very responsive to all of my questions and we were able to close the deal quickly.

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.

Top notch. Every employee is courteous and willing to help anyway they can. Make you feel like family and will help to make you experience absolutely stress free. Highly recommended.

5
★★★★★

Top notch. Every employee is courteous and willing to help anyway they can. Make you feel like family and will help to make you experience absolutely stress free. Highly recommended.

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.

Fred was such a pleasure to work with. He was knowledgeable, friendly and easy going. I didn't feel pressured and he provided great insight and advice. This was a remarkable experience and I will be a life long, returning customer at P&W, primarily due to Fred.

5
★★★★★

Fred was such a pleasure to work with. He was knowledgeable, friendly and easy going. I didn't feel pressured and he provided great insight and advice. This was a remarkable experience and I will be a life long, returning customer at P&W, primarily due to Fred.

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Appointment experience was seamless. Good attention focused on timing and communicating process with customer.

5
★★★★★

Appointment experience was seamless. Good attention focused on timing and communicating process with customer.

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.

Brought my car in for service following the check engine light coming on. Dropped in off the day before for a 1030 apppontment but at least an hour before the scheduled time, I received a call from Nate with the diagnosis of the issue. Car ready on time and now runs perfectly. Great customer service.

5
★★★★★

Brought my car in for service following the check engine light coming on. Dropped in off the day before for a 1030 apppontment but at least an hour before the scheduled time, I received a call from Nate with the diagnosis of the issue. Car ready on time and now runs perfectly. Great customer service.

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Excellent - as always .

5
★★★★★

Excellent - as always .

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.

I brought my BMW X3 in for inspection and some repair.
Nate is a fantastic service advisor! He always keeps me in the loop, makes sure that all the service is performed to my satisfaction.
He is a credit to your organization.

5
★★★★★

I brought my BMW X3 in for inspection and some repair.
Nate is a fantastic service advisor! He always keeps me in the loop, makes sure that all the service is performed to my satisfaction.
He is a credit to your organization.

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.

Julian was pleasant, efficient, polite, and accommodating. We enjoyed our interaction with him.

5
★★★★★

Julian was pleasant, efficient, polite, and accommodating. We enjoyed our interaction with him.

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Wonderful sales people! .

5
★★★★★

Wonderful sales people! .

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P&W continues to set the service excellent standard. as always my experence was excellent.

5
★★★★★

P&W continues to set the service excellent standard. as always my experence was excellent.

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Great in and out experience. Not much wait time for the shuttle.

5
★★★★★

Great in and out experience. Not much wait time for the shuttle.

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.

From the time you walk into the building and depart, the staff at every level conducts themselves as professional. I drive several foreign cars but this dealership is exceptional in all aspects of you buying a car. I would encourage anyone looking for a BMW to buy from them.

5
★★★★★

From the time you walk into the building and depart, the staff at every level conducts themselves as professional. I drive several foreign cars but this dealership is exceptional in all aspects of you buying a car. I would encourage anyone looking for a BMW to buy from them.

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Worked with Nate S., he was very helpful with my service needs.Would return to P&W because he offered such a great level of service

5
★★★★★

Worked with Nate S., he was very helpful with my service needs.Would return to P&W because he offered such a great level of service

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My Service Advisor was courteous, efficient, informative and very pleasant to work with.

5
★★★★★

My Service Advisor was courteous, efficient, informative and very pleasant to work with.

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.

We worked with Tom Morgan and had exceptional customer service from him. He is the reason we bought from P&W; we were very close to going to an out of state dealer offering a very attractive price.

Tom displays a deep understanding of BMW cars and was patient in answering our many questions.

We would like to thank Tom for his service and the wonderful 2 series we purchased.

5
★★★★★

We worked with Tom Morgan and had exceptional customer service from him. He is the reason we bought from P&W; we were very close to going to an out of state dealer offering a very attractive price.

Tom displays a deep understanding of BMW cars and was patient in answering our many questions.

We would like to thank Tom for his service and the wonderful 2 series we purchased.

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.

The service was quick , responsive, and competent.
My car was ready at the estimated time. I was very satisfied with the service.

5
★★★★★

The service was quick , responsive, and competent.
My car was ready at the estimated time. I was very satisfied with the service.

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.

Very impressed with the communication skills of the associates here. Nate kept me informed through the whole process and spelled things out for me while still letting me keep a little dignity as a man (who only has scant knowledge of the X5).

5
★★★★★

Very impressed with the communication skills of the associates here. Nate kept me informed through the whole process and spelled things out for me while still letting me keep a little dignity as a man (who only has scant knowledge of the X5).

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.

P&W was worth the drive from a BMW dealer that was actually closer to my house. They were willing to work with me and were low pressure. A++

5
★★★★★

P&W was worth the drive from a BMW dealer that was actually closer to my house. They were willing to work with me and were low pressure. A++

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Rich in service is the best! .

5
★★★★★

Rich in service is the best! .

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My experience was highly favorable. Exceptional service from Nate and an overall great process with BMW.

5
★★★★★

My experience was highly favorable. Exceptional service from Nate and an overall great process with BMW.

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Overall - very good. The vehicle was done on time and Nate was great. Received my loner on a timely basis and my vehicle was ready on time as well.

5
★★★★★

Overall - very good. The vehicle was done on time and Nate was great. Received my loner on a timely basis and my vehicle was ready on time as well.

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Very helpful,prompt and efficient.Sensitive to my needs,friendly and pleasant.It was a nice experience overall.

5
★★★★★

Very helpful,prompt and efficient.Sensitive to my needs,friendly and pleasant.It was a nice experience overall.

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Well thought out approach to insuring that my car received proper attention

5
★★★★★

Well thought out approach to insuring that my car received proper attention

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.

Excellent service ,everything was completed to my complete satisfaction.

5
★★★★★

Excellent service ,everything was completed to my complete satisfaction.

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IT Was very PLEASANT. I ALWAYS FEEL WELCOME AND APPRECIATED WHEN I COME IN THE DEALERSHIP.

5
★★★★★

IT Was very PLEASANT. I ALWAYS FEEL WELCOME AND APPRECIATED WHEN I COME IN THE DEALERSHIP.

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Very professional, competent and attentive sales and service that caters to the customers needs.

5
★★★★★

Very professional, competent and attentive sales and service that caters to the customers needs.

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I brought my MINI in for repair at the Collision Center.

5
★★★★★

I brought my MINI in for repair at the Collision Center.

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Great service. The shuttle service was great and made my day convenient.

5
★★★★★

Great service. The shuttle service was great and made my day convenient.

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I was very pleased with the continuous updates on my service provided by Patrick and how he worked with my schedule.

5
★★★★★

I was very pleased with the continuous updates on my service provided by Patrick and how he worked with my schedule.

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Great telephone support from Nate.

5
★★★★★

Great telephone support from Nate.

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The service was excellent but was very surprised and disappointed to learn that the four year warranty service had expired only two weeks prior to my appointment.

5
★★★★★

The service was excellent but was very surprised and disappointed to learn that the four year warranty service had expired only two weeks prior to my appointment.

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Always kept in the loop about progress of the repair.

5
★★★★★

Always kept in the loop about progress of the repair.

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I previously owned a Porsche and by far this is the best service that I have ever gotten. Julian and Ben are very professional and they care about your concerns. This type of service is amazing and because of it I don't think I will own any other car. BMW for life! Thanks so much for your commitment to customer service!

5
★★★★★

I previously owned a Porsche and by far this is the best service that I have ever gotten. Julian and Ben are very professional and they care about your concerns. This type of service is amazing and because of it I don't think I will own any other car. BMW for life! Thanks so much for your commitment to customer service!

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Message from P & W BMW

P & W BMW has been serving Pittsburgh, PA, Washington, PA, Monroeville, PA, as well as the North and South Hills communities for over 30 years. We strive every day to meet and exceed our customer's expectations when purchasing or servicing BMW vehicles. We focus on convenience, customer service, and a commitment to the highest level of work quality. Whether you are interested in purchasing a new 328i xDrive, or scheduling a service visit for your 535xi, our primary concern is your complete satisfaction. With an extensive list of services and amenities, we aim to make your BMW purchase and ownership experience a rewarding one.

More about P & W BMW

New, Used, Pre-Owned, Certified Pre-Owned & Hybrid Vehicles. Service Center, Body Shop, Detailing, Courtesy Shuttle, Parts & Accessories, Internet Access, Comfortable Waiting Area.

 

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