Free Miles Transmission Auto Care

★★★★★
  • 9911 Jefferson Ave

    Newport News, VA 23605

    Map & Directions
  • 757-597-7725

About Free Miles Transmission Auto Care

Details
  • Transmission Repair
5.0 40
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Really! Really! Really great place to take your car. Very friendly place that doesn't keep you waiting. I just dropped off my Mercedes & picked it up when it was done. Your car breaking down is a bad experience, but having it fixed right away is awesome. Thanks Free Miles Transmission & Auto Care. Fast friendly service. Great prices.

5
★★★★★

Really! Really! Really great place to take your car. Very friendly place that doesn't keep you waiting. I just dropped off my Mercedes & picked it up when it was done. Your car breaking down is a bad experience, but having it fixed right away is awesome. Thanks Free Miles Transmission & Auto Care. Fast friendly service. Great prices.

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Best, best, best very best mechanic ever!! Best because they do great work and are honest!!! thank goodness I finally found a great one!!

5
★★★★★

Best, best, best very best mechanic ever!! Best because they do great work and are honest!!! thank goodness I finally found a great one!!

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We LOVED it here. After a few experiences with some bad garages, Free Miles Transmission & Auto Care was a beautiful breath of fresh air. Everyone is honest, friendly and respectful. The mechanics are knowledgeable and professional. The price was shockingly affordable; they worked with us to keep it low, and kept us up-to-date on the repairs. So glad I found a great mechanic. I'll return to them with all my needs!

5
★★★★★

We LOVED it here. After a few experiences with some bad garages, Free Miles Transmission & Auto Care was a beautiful breath of fresh air. Everyone is honest, friendly and respectful. The mechanics are knowledgeable and professional. The price was shockingly affordable; they worked with us to keep it low, and kept us up-to-date on the repairs. So glad I found a great mechanic. I'll return to them with all my needs!

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We've been going here for almost 2 months, and are always impressed by the polite, helpful, affordable, and expert service we get here. Best Auto Care we've ever had!

5
★★★★★

We've been going here for almost 2 months, and are always impressed by the polite, helpful, affordable, and expert service we get here. Best Auto Care we've ever had!

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Overall good experience. Straight up service and good guys. I personally have had bad experiences some other repair shop, but I have been to Free Miles Transmission & Auto Care twice and I have no complaints...

5
★★★★★

Overall good experience. Straight up service and good guys. I personally have had bad experiences some other repair shop, but I have been to Free Miles Transmission & Auto Care twice and I have no complaints...

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Finally an honest shop that I can trust. These guys are thorough and quick! Thank you for the great service that you have provided us.

5
★★★★★

Finally an honest shop that I can trust. These guys are thorough and quick! Thank you for the great service that you have provided us.

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It's good to know that there are businesses that still exist that are honest, straightforward, and affordable. Free Miles Transmission is one of these businesses. I came in had needed to have my transmission looked at. They were able to diagnose the problem and quoted me a price that was a lot less cheaper than other auto repair places I went to prior to finding Free miles.

5
★★★★★

It's good to know that there are businesses that still exist that are honest, straightforward, and affordable. Free Miles Transmission is one of these businesses. I came in had needed to have my transmission looked at. They were able to diagnose the problem and quoted me a price that was a lot less cheaper than other auto repair places I went to prior to finding Free miles.

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To fix my car, they offered me a very affordable rate and they were very honest with me about what I needed to be done and what could be done at a later time. Thanks!

5
★★★★★

To fix my car, they offered me a very affordable rate and they were very honest with me about what I needed to be done and what could be done at a later time. Thanks!

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These guys are great. They're straightforward with you and they don't try to trick you into fixing other issues that aren't necessary. Their prices are very affordable too.

5
★★★★★

These guys are great. They're straightforward with you and they don't try to trick you into fixing other issues that aren't necessary. Their prices are very affordable too.

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They have great customer service and they are very professional. They even kept the shop open later so that I could get my car after work. They let me know exactly what repairs were done to the car and they were very detailed.

5
★★★★★

They have great customer service and they are very professional. They even kept the shop open later so that I could get my car after work. They let me know exactly what repairs were done to the car and they were very detailed.

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This is a world class auto repair-service. The guys over at Free Miles were friendly to speak to, and they did an excellent job on my Honda CR-V that needed its windshield changed. Fast and efficient service!

Probably the best auto-repair shop in Hampton Roads.

5
★★★★★

This is a world class auto repair-service. The guys over at Free Miles were friendly to speak to, and they did an excellent job on my Honda CR-V that needed its windshield changed. Fast and efficient service!

Probably the best auto-repair shop in Hampton Roads.

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Gaige was very helpful, he answered all my questions. He done with my car when he said he was going to be done (no unexpected delays). overall great experience.

5
★★★★★

Gaige was very helpful, he answered all my questions. He done with my car when he said he was going to be done (no unexpected delays). overall great experience.

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Mark has helped me for several years now. He has done regular transmission service on all five of my vehicles to a new transmission in my 2004 Concord in July. Even brought in my mother-in-laws car when it was time. Have had a great experience

5
★★★★★

Mark has helped me for several years now. He has done regular transmission service on all five of my vehicles to a new transmission in my 2004 Concord in July. Even brought in my mother-in-laws car when it was time. Have had a great experience

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Recently had my transmission changed out on my 05 Chevy Cobalt at FREE MILES Transmission. The customer service was great, they got me in right away and worked around my schedule. A big factor for me was price, they were cheapest of a few other local shops and dealers, but also the fact that they had a rental car for me to drive. Transmission came with a warranty and has worked great since. Very easy to deal with and easy to talk to at this shop. Appreciate good customer service and how easy and fast the process was. The employees felt trustworthy given the amount of money I had to spend to get my car back on the road. Thank You.

5
★★★★★

Recently had my transmission changed out on my 05 Chevy Cobalt at FREE MILES Transmission. The customer service was great, they got me in right away and worked around my schedule. A big factor for me was price, they were cheapest of a few other local shops and dealers, but also the fact that they had a rental car for me to drive. Transmission came with a warranty and has worked great since. Very easy to deal with and easy to talk to at this shop. Appreciate good customer service and how easy and fast the process was. The employees felt trustworthy given the amount of money I had to spend to get my car back on the road. Thank You.

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This has to be the absolute best experience I have had with getting my car repaired. My BMW wouldn't reverse...dealer was out of site for my car. Mark gave me a great quote to fix what I hear is a commmon occurance with the 3 series engine. Not only was his quote the best, but the final bill came in less that what he quoted me!!! You guys are the best and I am sending all my friends to you!

5
★★★★★

This has to be the absolute best experience I have had with getting my car repaired. My BMW wouldn't reverse...dealer was out of site for my car. Mark gave me a great quote to fix what I hear is a commmon occurance with the 3 series engine. Not only was his quote the best, but the final bill came in less that what he quoted me!!! You guys are the best and I am sending all my friends to you!

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.

My son's 1999 VW Jetta had a transmission issue... it went to one gear only forward and backward... After several estimates from main-stream "brand name" transmission shops, I was told to fear the worst and that the whole thing would need replacing... After telling a mechanic friend about the situation, he said I should let them take a look at it... they indeed took a look and found that it was a fairly simple electronic component that failed... he replaced it and the car runs FANTASTIC.... It was a fraction of the cost of a full replacement!! , I don't know if something needs replacing or not... he could have told me anything... Fact is he told me the TRUTH and that is so rare today!!!! Thanks Tim... you have earned my trust and business!!!!

5
★★★★★

My son's 1999 VW Jetta had a transmission issue... it went to one gear only forward and backward... After several estimates from main-stream "brand name" transmission shops, I was told to fear the worst and that the whole thing would need replacing... After telling a mechanic friend about the situation, he said I should let them take a look at it... they indeed took a look and found that it was a fairly simple electronic component that failed... he replaced it and the car runs FANTASTIC.... It was a fraction of the cost of a full replacement!! , I don't know if something needs replacing or not... he could have told me anything... Fact is he told me the TRUTH and that is so rare today!!!! Thanks Tim... you have earned my trust and business!!!!

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Extremely helpful in answering all of my questions. They saved me $250 on my timing belt from what the dealer was going to charge me. They even counselled me against doing an unnecessary service to my car that another mechanic recommend because it was factory recommended. I felt they really looked out for my vehicle as well as my bottom line. I would definitely come here again.

5
★★★★★

Extremely helpful in answering all of my questions. They saved me $250 on my timing belt from what the dealer was going to charge me. They even counselled me against doing an unnecessary service to my car that another mechanic recommend because it was factory recommended. I felt they really looked out for my vehicle as well as my bottom line. I would definitely come here again.

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.

The work they did on Brian's Dodge pick-up was fantastic and has been running flawlessly ever since they repaired the transmission. It had been so difficult to find honest people these days to work on our "babies" but we won't have that problem anymore since both our vehicles will be taken to Mark and the guys at Free miles Auto and Transmission Repair, where we know the job will get done at a price we can live with. Finally someone we can trust and we appreciate that.

5
★★★★★

The work they did on Brian's Dodge pick-up was fantastic and has been running flawlessly ever since they repaired the transmission. It had been so difficult to find honest people these days to work on our "babies" but we won't have that problem anymore since both our vehicles will be taken to Mark and the guys at Free miles Auto and Transmission Repair, where we know the job will get done at a price we can live with. Finally someone we can trust and we appreciate that.

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.

Service and pricing was EXCELLENT! Shout out to MARK and his team of professionals! KEEP UP THE GREAT WORK GUYS!!

5
★★★★★

Service and pricing was EXCELLENT! Shout out to MARK and his team of professionals! KEEP UP THE GREAT WORK GUYS!!

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.

This has to be the absolute best experience I have had with getting my car repaired. My BMW wouldn't reverse...dealer was out of site for my car. Mark gave me a great quote to fix what I hear is a commmon occurance with the 3 series engine. Not only was his quote the best, but the final bill came in less that what he quoted me!!! You guys are the best and I am sending all my friends to you!

5
★★★★★

This has to be the absolute best experience I have had with getting my car repaired. My BMW wouldn't reverse...dealer was out of site for my car. Mark gave me a great quote to fix what I hear is a commmon occurance with the 3 series engine. Not only was his quote the best, but the final bill came in less that what he quoted me!!! You guys are the best and I am sending all my friends to you!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My son's 1999 VW Jetta had a transmission issue... it went to one gear only forward and backward... After several estimates from main-stream "brand name" transmission shops, I was told to fear the worst and that the whole thing would need replacing... After telling a mechanic friend about the situation, he said I should let them take a look at it... they indeed took a look and found that it was a fairly simple electronic component that failed... he replaced it and the car runs FANTASTIC.... It was a fraction of the cost of a full replacement!! , I don't know if something needs replacing or not... he could have told me anything... Fact is he told me the TRUTH and that is so rare today!!!! Thanks Tim... you have earned my trust and business!!!!

5
★★★★★

My son's 1999 VW Jetta had a transmission issue... it went to one gear only forward and backward... After several estimates from main-stream "brand name" transmission shops, I was told to fear the worst and that the whole thing would need replacing... After telling a mechanic friend about the situation, he said I should let them take a look at it... they indeed took a look and found that it was a fairly simple electronic component that failed... he replaced it and the car runs FANTASTIC.... It was a fraction of the cost of a full replacement!! , I don't know if something needs replacing or not... he could have told me anything... Fact is he told me the TRUTH and that is so rare today!!!! Thanks Tim... you have earned my trust and business!!!!

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.

Extremely helpful in answering all of my questions. They saved me $250 on my timing belt from what the dealer was going to charge me. They even cancelled me against doing an unnecessary service to my car that another mechanic recommend because it was factory recommended. I felt they really looked out for my vehicle as well as my bottom line. I would definitely come here again.

5
★★★★★

Extremely helpful in answering all of my questions. They saved me $250 on my timing belt from what the dealer was going to charge me. They even cancelled me against doing an unnecessary service to my car that another mechanic recommend because it was factory recommended. I felt they really looked out for my vehicle as well as my bottom line. I would definitely come here again.

Was this review helpful to you?
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.

The work they did on Brian's Dodge pick-up was fantastic and has been running flawlessly ever since they repaired the transmission. It had been so difficult to find honest people these days to work on our "babies" but we won't have that problem anymore since both our vehicles will be taken to Mark and the guys at Free miles Auto and Transmission Repair, where we know the job will get done at a price we can live with. Finally someone we can trust and we appreciate that.

5
★★★★★

The work they did on Brian's Dodge pick-up was fantastic and has been running flawlessly ever since they repaired the transmission. It had been so difficult to find honest people these days to work on our "babies" but we won't have that problem anymore since both our vehicles will be taken to Mark and the guys at Free miles Auto and Transmission Repair, where we know the job will get done at a price we can live with. Finally someone we can trust and we appreciate that.

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.

Service and pricing was EXCELLENT! Shout out to MARK and his team of professionals! KEEP UP THE GREAT WORK GUYS!!

5
★★★★★

Service and pricing was EXCELLENT! Shout out to MARK and his team of professionals! KEEP UP THE GREAT WORK GUYS!!

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I was running late and they kept the shop open just so that I could pick up my car that evening because they knew I was going to be out of town! What great guys! Total gentlemen that really go above and beyond for their customers!

5
★★★★★

I was running late and they kept the shop open just so that I could pick up my car that evening because they knew I was going to be out of town! What great guys! Total gentlemen that really go above and beyond for their customers!

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They do an excellent job here at Free Miles Transmission. Its not just an oil change but he inspects the car thoroughly to make sure there's nothing else wrong with the car.

5
★★★★★

They do an excellent job here at Free Miles Transmission. Its not just an oil change but he inspects the car thoroughly to make sure there's nothing else wrong with the car.

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1 out of 1 people found this review helpful.

.

The service is affordable, truthful, and honest. No one wants to breakdown in the middle of the road. I feel better to have an idea of what my vehicle could be costing to repair in the future.

5
★★★★★

The service is affordable, truthful, and honest. No one wants to breakdown in the middle of the road. I feel better to have an idea of what my vehicle could be costing to repair in the future.

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1 out of 1 people found this review helpful.

.

They have very honest people that work here. They were willing to help and explain what would be going on throughout the repairs. The repairs are reasonably priced. They are extremely professional and work quickly and efficiently.

5
★★★★★

They have very honest people that work here. They were willing to help and explain what would be going on throughout the repairs. The repairs are reasonably priced. They are extremely professional and work quickly and efficiently.

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1 out of 1 people found this review helpful.

.

I immediately realized the difference in this company from the first time I called. The staff was very friendly and knowledgeable. I would like to offer our sincerest thanks to Free Miles Transmission & Auto Care. I want to commend you on a job well done. The price was just right for my budget!

5
★★★★★

I immediately realized the difference in this company from the first time I called. The staff was very friendly and knowledgeable. I would like to offer our sincerest thanks to Free Miles Transmission & Auto Care. I want to commend you on a job well done. The price was just right for my budget!

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1 out of 1 people found this review helpful.

.

I am very impressed with your quick response in solving the problem with your company vehicle. I have used other companies in my many years in business, but you all consistently impress me. You have a customer for life.

5
★★★★★

I am very impressed with your quick response in solving the problem with your company vehicle. I have used other companies in my many years in business, but you all consistently impress me. You have a customer for life.

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I have not had one complaint about Free Miles Transmission. I could not believe how thorough these guys were! The company took notes of the problem, they asked me a lot of questions and they explained everything step by step.

5
★★★★★

I have not had one complaint about Free Miles Transmission. I could not believe how thorough these guys were! The company took notes of the problem, they asked me a lot of questions and they explained everything step by step.

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On behalf of the YMCA I wanted to thank you for all of your hard work on our vehicles. Because of your fast service we were able to continue to operate smoothly. Thank you again for your high level of service and for the wonderful work you all offer.

5
★★★★★

On behalf of the YMCA I wanted to thank you for all of your hard work on our vehicles. Because of your fast service we were able to continue to operate smoothly. Thank you again for your high level of service and for the wonderful work you all offer.

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Thank you for the fantastic work that you did on my Mercedes Benz. To my surprise, the price was just right. Free Miles Transmission team were extremely professional and worked quickly and efficiently I am extremely grateful.

5
★★★★★

Thank you for the fantastic work that you did on my Mercedes Benz. To my surprise, the price was just right. Free Miles Transmission team were extremely professional and worked quickly and efficiently I am extremely grateful.

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Free Miles Transmission Auto Care in Newport News, VA made my day even after I had to pay $1,500 for a transmission. They kept the shop opened past closing just for me to pick up my car after work. They also throw me in a free car wash. I don't know what more I could ask for. Thank you so much!

5
★★★★★

Free Miles Transmission Auto Care in Newport News, VA made my day even after I had to pay $1,500 for a transmission. They kept the shop opened past closing just for me to pick up my car after work. They also throw me in a free car wash. I don't know what more I could ask for. Thank you so much!

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1 out of 1 people found this review helpful.

.

Our car has been shuddering for months and we reluctantly faced the fact that we might have to replace the transmission. My husban and I found you by asking some of his coworkers. You immediately seemed to know what he was talking about and suggested that you first try replacing all of the transmission fluid. I brought the car back later and you replaced the fluid. The car drives like a dream. We thank you for fixing our car and not taking advantage of us. Free Miles Transmission is the best!!!!

5
★★★★★

Our car has been shuddering for months and we reluctantly faced the fact that we might have to replace the transmission. My husban and I found you by asking some of his coworkers. You immediately seemed to know what he was talking about and suggested that you first try replacing all of the transmission fluid. I brought the car back later and you replaced the fluid. The car drives like a dream. We thank you for fixing our car and not taking advantage of us. Free Miles Transmission is the best!!!!

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1 out of 1 people found this review helpful.

.

Thank you for being an honest mechanic and for fixing my car at a very reasonable rate. I'm afraid some mechanics would have replaced the whole transmission in my car and I wouldn't have known the difference. it's good to know there are a few people , as yourself, who still have a good business run by good people who care about their fellow man. God Bless you and your business. i will tell others of the good treatment that you and your employees gave me.

5
★★★★★

Thank you for being an honest mechanic and for fixing my car at a very reasonable rate. I'm afraid some mechanics would have replaced the whole transmission in my car and I wouldn't have known the difference. it's good to know there are a few people , as yourself, who still have a good business run by good people who care about their fellow man. God Bless you and your business. i will tell others of the good treatment that you and your employees gave me.

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Free Miles is completely affordable, and more importantly honest. I have been here a few times and they do a great job on top of their friendly attitude. I have already recommended a bunch of pals to this shop. Thanks for the great service!

5
★★★★★

Free Miles is completely affordable, and more importantly honest. I have been here a few times and they do a great job on top of their friendly attitude. I have already recommended a bunch of pals to this shop. Thanks for the great service!

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1 out of 1 people found this review helpful.

.

The workers over at Free Miles Transmission Auto Care are reliable and trustworthy. I brought my Toyota Tundra to them thinking that I might have to replace my transmission. The mechanic found a bad sensor in the transmission. After they replaced the sensor the transmission on my truck shifted as if it was brand new. I am very impressed with the honesty and great service that Free Miles Transmission has provided for me. I highly recommend them.

5
★★★★★

The workers over at Free Miles Transmission Auto Care are reliable and trustworthy. I brought my Toyota Tundra to them thinking that I might have to replace my transmission. The mechanic found a bad sensor in the transmission. After they replaced the sensor the transmission on my truck shifted as if it was brand new. I am very impressed with the honesty and great service that Free Miles Transmission has provided for me. I highly recommend them.

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1 out of 1 people found this review helpful.

.

I really liked the manners and non-rushing attitude here. They were very straightforward but it was also obvious that they are not interested in doing unnecessary work to make an extra buck. They were very adamant about proper maintenance to prevent the need to rebuild or replace. They will be getting all my future business.

5
★★★★★

I really liked the manners and non-rushing attitude here. They were very straightforward but it was also obvious that they are not interested in doing unnecessary work to make an extra buck. They were very adamant about proper maintenance to prevent the need to rebuild or replace. They will be getting all my future business.

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Took my car in for an automatic transmission repair. It was done in a few days and works perfect now. Price was lower than quoted and work was done quick. This is the BEST place in Newport News, VA to have your transmission repaired. Totally honest, trustworthy and very reasonably priced.

5
★★★★★

Took my car in for an automatic transmission repair. It was done in a few days and works perfect now. Price was lower than quoted and work was done quick. This is the BEST place in Newport News, VA to have your transmission repaired. Totally honest, trustworthy and very reasonably priced.

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