Elam Pools and Spas

★☆☆☆☆
pool maintenance - winterazation, service,infrared heaters,awnings - pool covers,robotics vacuums,chemicals salt generation supplies
  • 307 Westtown Rd

    West Chester, PA 19382

    Map & Directions
  • 610-430-3963

About Elam Pools and Spas

Hours
Monday: 09:00 AM - 06:00 PM
Tuesday: 09:00 AM - 06:00 PM
Wednesday: 09:00 AM - 06:00 PM
Thursday: 09:00 AM - 06:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 04:00 PM
Sunday: Closed
1.0 1
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just fired this company. Thursday they left my property with the valves of the pool totally wrong set up (draining the Spa, returns to the pool) and my spa dried out and the pool pump was running dry. At some point in time they also refilled the DE for the filter, but forgot to close the outgoing valves. Result was a lot of DE in the (empty) Spa and clogged filters going to the pool cleaner line etc.
After complaining they send another crew to fix it. Next morning, after the pool was running all night since they by-past the timer, I had again an empty Spa and a dry running pump and a broken filter of the pool cleaner. Nice fix they made.
I will not use this company anymore.
Before they also left always something to be cleaned up after them (like water hose they used still lying on the lawn, gates left open etc.) and one time a guy of their crew was sitting on my deck (away from the pool) reading my newspapers...
I my opinion they are not competent and not professional.
I made pictures of the incidents.

1
★☆☆☆☆

just fired this company. Thursday they left my property with the valves of the pool totally wrong set up (draining the Spa, returns to the pool) and my spa dried out and the pool pump was running dry. At some point in time they also refilled the DE for the filter, but forgot to close the outgoing valves. Result was a lot of DE in the (empty) Spa and clogged filters going to the pool cleaner line etc.
After complaining they send another crew to fix it. Next morning, after the pool was running all night since they by-past the timer, I had again an empty Spa and a dry running pump and a broken filter of the pool cleaner. Nice fix they made.
I will not use this company anymore.
Before they also left always something to be cleaned up after them (like water hose they used still lying on the lawn, gates left open etc.) and one time a guy of their crew was sitting on my deck (away from the pool) reading my newspapers...
I my opinion they are not competent and not professional.
I made pictures of the incidents.

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More about Elam Pools and Spas

Elam Pools and Spas opened their doors in 1976 as a summer job for teachers. Who knew that 36 years later the business would be still around and booming. We are a pool service, maintenance, and retail company. Our staff is trained for all types of pool equipment and always continuing their education. We service all counties in south eastern PA, MD, and DE. Elam Pools and Spas also sells Sunsetter Awnings. Call us at anytime for a quote.

 

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