Fasco Appliance Sales & Svc

★★★☆☆
  • 1975 W Snell Rd

    Oshkosh, WI 54901

    Cross street: SAME LOCATION - NEW ADDRESS...3260 WALTER ST OSHKOSH...Hwy 45 (Old 110) At 41 E Frontage Rd

    Map & Directions
  • 920-235-4177

2.6667 3
Hi! Sign in to let us know how Fasco Appliance Sales & Svc was?
Write a Review
.

We will not recommend anyone to use Fasco Appliance for repair of kitchen appliances. It took way to long for them to repair our refrigerator and during one repair visit they drilled a hole through the waterline causing water to leak to

3
★★★★★

We will not recommend anyone to use Fasco Appliance for repair of kitchen appliances. It took way to long for them to repair our refrigerator and during one repair visit they drilled a hole through the waterline causing water to leak to

.

Called them on Wednesday with an authorization code for the specific part needed from the manufacturer and the model and serial numbers. They would not take the information over the phone and told me they had to come out. So I took a half day off of work and waited Friday morning. At 9am they called me, told me why didn't I just give them the model and serial number because they didn't want to come out. I told them we wasted to two days, they told me I was wasting THEIR time. Late Friday they leave a message to call about the part, I call back on Monday morning to find out they still have not ordered it, and supposedly can't get it for over a week (this is a lie, because the other place I called after this can get it asap - I think they just don't want to do this work because the manufacturer won't pay as much as the price they probably gouge their customers). I ask if they can try another source, he tells me that I am ""disgruntled"" and should call someone else. Manufacturers should know that this company is not willing to comply with their agreement and treats the customer very poorly. Save yourself time and headaches by skipping Fasco and calling another appliance company.

0
★☆☆☆☆

Called them on Wednesday with an authorization code for the specific part needed from the manufacturer and the model and serial numbers. They would not take the information over the phone and told me they had to come out. So I took a half day off of work and waited Friday morning. At 9am they called me, told me why didn't I just give them the model and serial number because they didn't want to come out. I told them we wasted to two days, they told me I was wasting THEIR time. Late Friday they leave a message to call about the part, I call back on Monday morning to find out they still have not ordered it, and supposedly can't get it for over a week (this is a lie, because the other place I called after this can get it asap - I think they just don't want to do this work because the manufacturer won't pay as much as the price they probably gouge their customers). I ask if they can try another source, he tells me that I am ""disgruntled"" and should call someone else. Manufacturers should know that this company is not willing to comply with their agreement and treats the customer very poorly. Save yourself time and headaches by skipping Fasco and calling another appliance company.

.

at first we could not see one single person and if we did they were talking on the cell phone, we must of walked around for 20 minutes and still no hewlp so hell we left just as we werer getting ready to leave someone came out and asked if we needed any help, well we told them yes we did awhile ago but not now and drove away. younger generation have no resp[ect i feel for older people it is like we are to beg them for help what is up with that!!!!

0
★☆☆☆☆

at first we could not see one single person and if we did they were talking on the cell phone, we must of walked around for 20 minutes and still no hewlp so hell we left just as we werer getting ready to leave someone came out and asked if we needed any help, well we told them yes we did awhile ago but not now and drove away. younger generation have no resp[ect i feel for older people it is like we are to beg them for help what is up with that!!!!

Pros: nothing

Cons: no one is ever around

Wait, you're the expert.

If you've been to or used Fasco Appliance Sales & Svc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review